Before you read on, I think I need to caveat this review with the fact that I don't expect everyone to experience the chain of events that I did. It could be that my weekend was just a one-off, but I can obviously only speak of my experience of the hotel.
In one word: FANTASTIC!
I came here this past weekend with my girlfriend, to celebrate our second anniversary and don't think our stay could have been much better.
The mark of a great hotel is it's ability to handle adversity, and this was evidenced within the first couple of hours of our stay. We arrived just after 2pm (the advised check-in time is between 2-3pm), only to be told that our room was not ready at that stage. This wasn't actually much of a problem, as we had planned on spending the afternoon in the spa in any case, so we just took our things downstairs and left them in the spa lockers.
The spa provided everything you could need for a peaceful, relaxing afternoon, including hydrapool, experience showers, steam room, sauna and sanarium. All very tranquil, and left us feeling very refreshed when we left an hour or so later.
Unfortunately, when we went back to the front desk to check-in (now about 4:15pm), our room still was not ready, for which the concierge could not be apologetic enough. He informed us that the Arsenal squad had been staying in the hotel the previous night, and so more of the rooms had to be cleaned than was usual. I won't guess what they had been up to to make such a mess!
This was when our stay became a bit of a dream-like scenario, and probably where the vast majority of hotel customers will no longer be able to relate to our stay. We found out at this point that we had been upgraded to the Executive River Suite, which was in our minds a massive over-compensation for the small delay we had experienced!
When you walk in to the suite, you're presented with options of direction to turn - which I'd never expected when originally booking our room! In either direction, you can walk into room with beautiful river-facing views, and the east-side overlooks the heliport. Unfortunately no helicopters arrived during our stay though.
The suite comes fully equipped with everything you could imagine in a swish modern apartment (minus a kitchen), including luxurious bathroom with jacuzzi bath (with added TV) and walk in shower, bigger-than-kingsize bed in a decent sized bedroom (also with a large TV), large living room with plush sofas and another widescreen television, a small study area, a large closet room and separate second toilet. We felt as though we had suddenly discovered how the other half live!
I'd also requested flower petals to be placed on the floor leading to the bed, which were beautiful, and some rich chocolate truffles to be left in our room. All of which added to the occasion and made this one of the most memorable weekends of our lives.
We also had the buffet breakfast in the morning which more than adequately filled us up for the start of the day. There are full English options available, plus continental offerings and fruit and cereal, so pretty much everything you could wish for.
Overall, if you're looking for a luxurious hotel break, on the River Thames, which is not too central but easily accessible (10 minutes walk from Clapham Junction), then I'd certainly recommend Hotel Verta. I'd suggest you don't get your hopes up and expect automatically be upgraded, but you can rest assured that if anything does go wrong with your booking, the hotel staff are certainly capable of making up for any inconvenience.
- Official Description (provided by the hotel):
- Located on the south of the River Thames, adjacent to the London Heliport and within easy reach of Chelsea and Sloane Square; Hotel Verta provides the perfect destination when visiting the capital. From panoramic views of the River Thames, the intimate ambience and the very modern facilities, Hotel Verta has become London's most exclusive 'Hidden Gem'.The hotel's design, inspired by the Halcyon days of aviation, combines timeless elegance and the lobby is a striking double height atrium with a signature sweeping staircase up to the mezzanine level. All of the 70 bedrooms are fully furnished in a classic modern style, each with original artwork and the finest bespoke fittings.All day dining is available in the elegant Ambrosia located on the mezzanine level. A glamorous, fun and contemporary bistro/bar perfect for meeting friends and family for afternoon tea, informal meetings and after work drinks. As dusk falls, Champagne is the signature drink and guests can dine whilst admiring the views.The two level subterranean SPA Verta offering an innovative sanarium, heated loungers, steam room, sauna, gym and signature spa treatments, sets Hotel Verta apart from any London Hotel.Settings don't come much more inspiring than this, with the majority of our hotel meeting room facilities in London, featuring panoramic views of the River Thames and the London Heliport. Features include floor-to-ceiling windows and flexible inter-connecting options, when it comes to keeping you in touch; we have state-of-the-art audio-visual and telecommunications equipment, as well as wireless throughout. Hotel Verta offers 7 Meeting Rooms for between 12 to 200 delegates.Hotel Verta is the most wonderful, unique and romantic London hotel location in which to hold your wedding. For this very special occasion, we will enchant you with its addictive atmosphere and seductive environment, providing you and your guests with a magical wedding experience. The romance of Hotel Verta is beyond compare and has everything to make your wedding experience unique - superb cuisine, magnificent settings, meticulous and personalised service. The individuality of each couple is reflected in the smallest and most important details. Hotel Verta is licensed for civil wedding and civil partnership ceremonies with a dedicated Wedding Co-ordinator to help you organise the finer details of your special day. ... more less
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- Also Known As:
- Crowne Plaza London - Battersea England