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“Nice cheap, no frills hotel.”
Review of Euro Queens Hotel

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Euro Queens Hotel
Ranked #937 of 1,077 Hotels in London
Reviewed October 16, 2013

My family of 8 visited London for a week and needed to travel on a budget so we booked this place mainly for the price.
Reception was helpful. They took care of our luggage when it arrived late from the airport. The room cards would reset every night, but they tried their best not to inconvenience us. As we came in from a long day of sightseeing, they would quickly reactivate our cards.
The rooms were basics. Carpet floors looked clean and vacuumed. Our room had 4 individual beds with heavy white comforters. I can imagine the comforters are great for the cold weather but we were visiting during a heat wave and ended up sleeping with just the sheets. The rooms got a little stuffy in the afternoon. There were no AC units but they did provide us with a room fan. Towels were replaced every day and folded into a design and placed on each bed. A nice touch.
The hotel was about a 45 minutes commute to downtown London using public transportation. We would take the 432 bus line to the Brixton tube station every morning. We didn't mind the commute. Area is very sub urban, with all types of people, families, young, and old. We felt very safe. There was a Sainsbury down the street. If you walk down to Westow Hill there are plenty of restaurants and stores if you need anything.
The best and worst was the breakfast. We were excited about the breakfast the first few mornings but it was the same thing everyday. After a couple mornings we got tired of it. Breakfast is served at a banquet hall two flights of stairs down from the lobby. Breakfast consisted of toast with jam, cereal, your choice from the hot beverage machine and orange juice. If you wanted an English breakfast, you had to pay extra.
Overall, we got what we paid for. A no frills hotel, which we used just to sleep and get ready. I recommend it if you are looking for a place to just sleep and do not mind the 45 minute commute.

Stayed: July 2013, traveled with family
Thank Carmen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pritam K, General Manager at Euro Queens Hotel, responded to this reviewResponded October 23, 2013

Dear Guest

Thank you very much for your review, I am delighted that you enjoyed your visit to the Euro Queens Hotel . I look forward to welcoming you back again soon.

Kind regards,
Pritam KOTIAN

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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488 - 494 of 1,398 reviews

Reviewed October 11, 2013

really was the worst place ive ever stayed in, we stay in London as we were going to a funeral, it was booked for us that the only reason we didint walk out.
the bathrooms are so bad we didnt even slower my husband went out to get wipe all we did in the bathroom was wash our teeth.
in the night the mirror fall off the wall and hit my daughter on the head she wasn't hurt but could off been, on check out i just let them know what happened i couldn't believe the lady's bad really bad repose. she just say ok not even sorry so i asked for the manager she said that it had never happened before but she would check the room, still not once did anyone say sorry, then i was told it was my daughters fault for moving her hands in her sleep ?????, breakfast room is really dirty we paid for breakfast but just walked out and got something on the way home we had just had it by then,

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  • Stayed: September 2013, traveled with family
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Thank kay b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pritam K, General Manager at Euro Queens Hotel, responded to this reviewResponded October 29, 2013

Dear Guest ,

I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating this matter. we are in a constant process in upgrading the hotel so every day there are huge renovation work taking place.
Please feel free to contact me on pritam@eurohotelsgroup.co.uk.

Thank you
Regards

Pritam Kotian

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Reviewed October 9, 2013

We have reservate the euro lodge hotel, but they have cancel us a mont before and gave us this one.
The location is not a problem and you can easily come to London. There are bars and shops around the hotel.

It's clean and has hot water. Wifi is terrible and is prakticly not working.

We did not get the room that is on picture, but instead we first get the room that has no power.
Then they gave us the room in basement without the window and you have to walk a milion stairs.

Breakfast is awful. Toast and jam, but not even tasty. Coffee ant juice has no taste.

Go there if there is no other option.

  • Stayed: November 2012, traveled as a couple
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Thank Schpaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pritam K, General Manager at Euro Queens Hotel, responded to this reviewResponded October 10, 2013

Dear Guest,

I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02086536622 or pritam@eurohotelsgroup.co.uk.

Kind regards,
Pritam Kotian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2013

Stayed in a group of 3 as visiting friends in crystal palace. Chose hotel for location. Would not be suitable if you wanted to be in central London.

Room was very basic ie just a bed and a shower room but this was fine for what we needed as it was just a place to sleep. Bedding and bathroom were clean and adequate.

I think for the price, so near London you couldn't expect any more and I would stay here again if I needed to be in crystal palace.

  • Stayed: September 2013
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Thank Bexxx_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pritam K, General Manager at Euro Queens Hotel, responded to this reviewResponded October 8, 2013

Dear Guest,

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.

Kind regards
Pritam Kotian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

we have been there last week, we rented room of 3. when we arrived we were told our room has changed for a 4-bed room. we did not mind as all we wanted is a place to sleep. the hall of the hotel is ok. nothing fancy. reception was not very professional, even basics like smiling were not there.although help was provided only if you ask..no help offering! the room was average too; though mattresses were not very comfortable and varied in strength between beds. there were not any extra pillows in the cupboard neither sheets or covers. the pillows they had were sad and not fluffy. i had to borrow the one of the fourth bed. bathroom was visibly clean but not shiny or smells nice. the shower head was very high (app. 2 meters) wondered why??, no air conditioner, luckily it was not that warm, but if you are intolerant to warm rooms, this hotel isnt for you!!no rooms wifi either. the main problem we had actually that its far, nearest bus station was 15 min. walk from the hotel, then the bus takes you to Brixton station in more than 30 minutes where you can then take underground to whatever destination you wanna visit. in short we didnt feel its amazing but at the same time it was not awful,,you can say its only a place to spend the sleeping hours. not more..

  • Stayed: September 2013, traveled with friends
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Thank Stella R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pritam K, General Manager at Euro Queens Hotel, responded to this reviewResponded October 8, 2013

Dear Guest,

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.

Kind regards
Pritam Kotian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2013

Very average hotel, but really good price and not bad location. Breakfasts were really poor. Just two slices of ham, banana and cheese. Staff members were very unprofessional. We were three and we get really small room for four persons so we changed the room without any problems. Then we get nice and spacious room.

  • Stayed: September 2013, traveled with friends
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1  Thank Tomáš Č
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pritam K, General Manager at Euro Queens Hotel, responded to this reviewResponded October 8, 2013

Dear Guest,

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.

Kind regards
Pritam Kotian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2013

The hotel itself is quite dated, and the room decor was very strange and didn't really match the rest of the hotel at all. They had gone for a very retro look with strange green shapes on the ceilings and the walls. So, if you're looking for something romantic, cosy, modern, luxury or classic, this one isn't for you. Thankfully, all I wanted was somewhere to sleep on a budget.

The location is out of the way. You're in Crystal Palace, up a massive hill. It's about 10-15 minute walk from the closest station, and you have to get a mainline train into London (Oyster card fares apply, though). But for what we paid per night, you're not going to get much closer without staying in a hostel dorm, and it was quiet and seemed safe enough.

I didn't communicate with any of the hotel staff, and I didn't eat the hotel breakfast, so I can't comment there. But the whole experience was just... average. It wasn't terrible, but wasn't anything particularly good about it either. Just a cheap place to sleep.

  • Stayed: March 2013, traveled with friends
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Thank Maccath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pritam K, General Manager at Euro Queens Hotel, responded to this reviewResponded October 8, 2013

Dear Guest,

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.

Kind regards
Pritam Kotian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Euro Queens Hotel

Address: 122 Church Road | Crystal Palace, London SE19 2UG, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Suites
Hotel Style:
Ranked #937 of 1,077 Hotels in London
Price Range: $37 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Euro Queens Hotel 3*
Number of rooms: 331
Official Description (provided by the hotel):
Having been given the flourish of a light makeover to some of the areas within, an expansive white exterior openly greets the visitor to the 5-storey Euro Hotel Queens. Situated close-by to Crystal Palace Football Club ground at Selhurst Park and the original Crystal Palace - built for the Great Exhibition of 1854 and now the home of the renowned Crystal Palace Theme Park Maze - Euro Hotel Queens is perfectly placed as the starting point for exploring south London's rich history. A bright welcome at reception leads through to a spacious, pleasantly furnished bar lounge, where residents and guests can comfortably relax and enjoy the calm surroundings at any time, watch television or entertain friends. The Queens Bar has built an excellent reputation for their warm and friendly customer service which makes it the ideal spot to enjoy a pre or post dinner drink or light snack. This stylish 334 bedroom Victorian hotel offers a pleasant atmosphere and convenient facilities. Euro Queens Hotel has a range of attractive guest facilities, the hotel bar and lounge, an extensive Conference & Banqueting services -from wedding receptions to meeting rooms- as well as Executive bedrooms and Suites. ... more   less 
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Also Known As:
Queens Hotel London
Queens Hotel Crystal Palace
Euro Queens Hotel London, England

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