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“Good location and very useful personnel” 4 of 5 bubbles
Review of The Nadler Kensington

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The Nadler Kensington
Ranked #62 of 1,086 Hotels in London
Certificate of Excellence
GreenLeadersGold level
Saint Petersburg, Russia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good location and very useful personnel”
4 of 5 bubbles Reviewed August 12, 2013

Best location of this hotel, very-very friendly and attentive personnel make your accomodation unforgettable. The staff helped us with different questions: attractions, problems with bike hiring, places for shopping...
The most useful personnel we've ever met.

Minuses are small. There are no such simple things as cotton set, shoe-horn etc. It will be great if they appear.
Absence of breakfast is minus for some people but it's not a real problem as the hotel offers discount in near cafes. By the way, the hotel has small kitchenettes in the rooms so you can make breakfast yourself.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Victoria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardogub, Guest Relations Manager at The Nadler Kensington, responded to this review, August 27, 2013
Hi Victoria, I’m happy to hear that you had a great stay with us and we look forward to seeing you again. I hope you were informed that breakfast can also be delivered to your room in the morning from one of our local partners. We don’t provide a cotton set and other accessories in each room but they are available on request at reception. As a green hotel, we aim to minimise costs for guests as well as reducing ecological impact as much as we can. We also agree our staff are lovely and knowledgeable and they add a great value to our service, so thank you for this compliment! I’ll personally pass your comments to them as they will be very happy to hear it. Have a great week, all the best.
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3,529 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (529)
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English first
Campinas, SP
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 9, 2013

one discreet hotel that delivers comfort and warmth, but above all a great dedication to the guest, who has the needs and requests always met. Stayed 4 entire weeks and we had a very pleasant stay.the staff are courteous and the atmosphere is very nice.the lowercase kitchen works well, helping in the comfort and the bathroom just is not perfect because it lacks an itimate shower or bidet.

Room Tip: stayed in a room three single, which turned out to be tight. Would have been better staying in a roo...
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  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nowhere, Oklahoma, United States
Level Contributor
95 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed August 9, 2013

A perfect place to stay in London, near the tube station and the Museums.
The rooms are very tidy and modern. The small kitchen is well equipped.
The staff is young and friendly: I love to see a smile in the morning!
A pity they had no room at the end of our journey.

Room Tip: silence and tidyness
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SiRi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 8, 2013

I traveled solo and got a king double -- by U.S. standards still a smallish room, but high ceilings and nice light from the large window kept it feeling airy. It was completely fine for just me, however, I think if you were with a partner, you'd be bumping in to each other, though still completely doable. Maybe a bit more wardrobe space would be nice. Rooms were very clean and comfortable, with a modern look and feel-- plenty of outlets to charge up phones and tablets. Wireless was free and the connection fast. Bed and pillows so comfy! My room faced the courtyard and I found it quiet, other than hearing some foot traffic above every now and then (#112). The bathroom was modern, clean and spacious enough. The shower was great. LOVED having the nespresso machine and mini kitchen. I saved time and money by stocking up with breakfast items, wine, cheese and bread from supermarket just a block away, or sometimes would grab a salad or pasta on the way back to the the hotel. Plenty of options there. The hotel location was extremely convenient with Earl's Court tube station a couple of blocks away -- access to the "city" sites and connecting stations for day trips was easy. Getting from and back to Heathrow was a snap -- just grab the Picadilly line and it goes right to the terminals. Though close to the tube station, the hotel is in a safe, clean, pretty neighborhood. All in all, I found the hotel to live up to its description on the website. I do not hesitate in recommending Nadler Kensington. I will stay here again.

Room Tip: Room 112 is a King Double, away from the elevators, facing the back courtyard. Other than some foot...
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  • Stayed August 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank indiawilkes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardogub, Guest Relations Manager at The Nadler Kensington, responded to this review, August 12, 2013
Hi indiawilkes, thanks for your lovely review. We are very happy to see that you have enjoyed all our hotel facilities such as the in room Nespresso machine, great beds and pillows, and, of course, our great location. We also have bigger rooms such as the Superior King and the Deluxe Room that have extra space, which may be worth checking out on a future visit. We would be happy to give you a showround. We look forward to seeing you again soon and in the meantime have a lovely summer.
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Edmonton, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 7, 2013

My wife and I and our teenage daughter stayed at the Nadler Kensington for a week after staying at the Liverpool base2stay for five nights. Very nice property. Staff very friendly and helpful. Close to the Earl's Court tube station which means you are close to pretty much everything that you wish to see in London. Lots of good, reasonably priced restaurants nearby as well as two food stores (with lots of prepared foods and dinners) a post office (they exchange currency) and even a laundrette. Steep narrow stairs but an efficient cozy lift (elevator). Small room by North American standards but ours had high ceilings and big windows. WiFi sometimes intermittent but free. Sink, bar fridge, microwave and crockery a handy feature. Very clean, modern and safe. A/C worked well and bathroom was a reasonable size with a shower - but only half a shower door ;) I'd stay here again ;)

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PAndrew7591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
São Paulo, São Paulo, Brazil
Level Contributor
257 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed August 7, 2013

It's OK! We stayed for three nights and enjoyed all. The rooms are quiet. There are many of plugs for the electronics. It's well planned and equipped with fridge, sink, microwave, nespresso, etc.
Close a tube station that leads to the Heathrow Airport.
We reaaly want to come back!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Carmem A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardogub, Guest Relations Manager at The Nadler Kensington, responded to this review, August 13, 2013
HI Carmen, thanks for your review and for staying with us. We would really love you to come back too! I am very glad that you had a great time here and next time you’re planning to visit London, please check out our website, as we are launching a new exciting loyalty program. Enjoy the rest of your summer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 6, 2013

My sons and I made our first trip abroad and our first 5 nights were at the Nadler Kensington in London. Of course the rooms were small, we expected that with three of us, but we only needed a "base 2 stay"...we were on the go constantly. It was humid outside, warm for London, and the air conditioned rooms were perfect! Coffee, a refrigerator for storing drinks and milk, in the room...housekeeping was prompt and invisible, and when we needed assistance the staff was absolutely "johnny on the spot"! Cant say enough, will ABSOLUTELY stay here again.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank J C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardogub, Guest Relations Manager at The Nadler Kensington, responded to this review, August 12, 2013
Hi JC, thanks for your fab comments, I will definitely pass your compliment along to reception and housekeeping as they are some of our biggest assets. I like the way you have used “base2stay”, our former name! It’s still the exact same concept but just with some new features and facilities, like the larger reception. We look forward to seeing you again. All the best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Nadler Kensington

Property: The Nadler Kensington
Address: 25 Courtfield Gardens, Kensington | Kensington, London SW5 0PG, England
Phone Number:
Location: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#5 Green Hotel in London
#37 Business Hotel in London
#42 Family Hotel in London
#58 Luxury Hotel in London
#59 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Nadler Kensington 4*
Number of rooms: 65
Official Description (provided by the hotel):
The original base2stay hotel, now called The Nadler Kensington is an exciting hotel concept in London, located in a fabulous location next to a quiet Kensington Garden Square. This original townhouse and mews has been interior designed to provide all guest rooms with air-conditioning, free Wi-Fi, HDTVs with 6,000 track music library, internet and games, mini-kitchen, 24-hr Reception & Concierge Service, daily maid service and oversized power showers or baths. The Nadler Kensington has excellent transport connections and is in close walking distance of Earl's Court tube station. ... more   less 
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Also Known As:
Base2stay Kensington London
Base2stay Kensington Hotel London
Base 2 Stay
The Nadler Kensington London, England

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