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“The Hotel were great!”

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Quality Crown Hyde Park
Ranked #710 of 1,073 Hotels in London
Reviewed November 10, 2013

Situated very close to Paddington station. The rooms are clean and what you could acspect from a 4 star hotel. But best of al were the great service we get from Mr Witek, he were our bar man, and also helped us with all our questions during our weekend.

  • Stayed: November 2013
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Thank Jon-Strand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, Front Office Manager at Quality Crown Hyde Park, responded to this reviewResponded November 12, 2013

Dear Guest,

We would like to thank you for your review and we are very pleased to read that our colleague Witek were helpful.

We look forward to welcoming you back again in the future.

Kind regards,

Joanna Escalante
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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264 - 270 of 861 reviews

Reviewed November 9, 2013

This hotel is only 5 mins walk from Paddington Station. Heathrow Express or Connect will bring you direct from Heathrow. Tube Station at Paddington opens up further travel.

Very safe location. Number of bars / restaurants in the area.

Hotel itself spotlessly clean. No problem with hot water as other TA reviewers had, but the heat in the room in October was incredible. Our window did not open and was blacked out, but our room did have aircon which we left on 24/7 to make it bearable.

Would not recommend for Summer months.

Breakfast - good choice. Free wifi - a great bonus.

  • Stayed: October 2013, traveled with friends
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1  Thank Westpassage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, Front Office Manager at Quality Crown Hyde Park, responded to this reviewResponded November 12, 2013

Dear Guest,

Thank you for taking time to write this review and calling us a "very clean hotel". I am pleased to read that you find our location very safe and appreciate the breakfast choices.

I am very sorry that you cannot open your window because some of our rooms have restrictions due to being a grade 2 listed historic building.

I do hope we are able to welcome you back again in the near future.

Kind regards,

Joanna Escalante
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

I recently stayed at this hotel for four nights and had a great stay, it is in a excellent location close to Paddington Rail station and a short walk to Hyde Park. Restaurants and shops are only a short walk also which was excellent as I was travelling on my own. The staff were also very helpful especially Mr Witek the doorman who was always very helpful and pleasant. The only down side would be the shower, as the hot water was slow in coming through, but I would certainly recommend this Hotel.

  • Stayed: October 2013, traveled solo
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Thank 412anneh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, Front Office Manager at Quality Crown Hyde Park, responded to this reviewResponded November 12, 2013

Dear Guest,

Thank you for taking time to write a review on our hotel. We particularly value feedback from our guests. However, I am very sorry for the shortfall. I can confirm that we are currently reviewing the water pressure on the shower.

We look forward to welcoming you back again in the near future.

Kind regards,

Joanna Escalante
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2013 via mobile

The hotel's fine, small room but clean and a decent location. The problem for us was the heat. We visited in October - not a hot month - but the room temp was high 20s and didn't go below this. There's no aircon, and the only window opened onto a corridor! It was also at eye height in the corridor, leaving you feeling very vulnerable to someone entering your room if the windows open. I'm sure not all the rooms are like this, but if you're offered 108, say no!! The other issue was there wereno useable sockets. One double socket in the room and this had a build up plugged in just to service TV etc. This rendered the kettle and fan (your only method of reducing the temp) unusable. Having said all this, breakfast was good and the staff were friendly!

  • Stayed: October 2013
    • Value
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    • Rooms
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Thank Charlotte C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, Front Office Manager at Quality Crown Hyde Park, responded to this reviewResponded November 12, 2013

Dear Guest,

Thank you for your recent review and please accept our sincere apologise that your stay with us have not been to your expectations.

I will ensure to discuss all issues mentioned above with our engineering department to resolve the problems.

Thank you for emphasizing all these. I hope we can welcome you back again and able to give you a more comfortable stay.

Kind regards,

Joanna Escalante
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2013

My first time across the Atlantic, enjoyed a four night stay. Everyone was helpful and kind, and the time was great! Especially appreciate the young receptionist, Pavelina I believe, who was very helpful and friendly and had a beautiful smile at all times. Everyone else was also great and I will definitely come and stay there again. Your location was very convenient; close to Paddington Station, the Tube, and many fine eating establishments. Enjoyed the bar and lobby and thought the building was beautiful architecture. Looking forward to another visit soon as I can swing another trip to London.

Michael Lorang, Kennewick, WA USA

  • Stayed: October 2013, traveled solo
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1  Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Quality Crown Hyde Park, responded to this reviewResponded November 2, 2013

Dear Michael,
Thank you for taking the time to write us a fantastic review on our hotel and staff. We really do hope to see you again in the future for a second stay as you will always receive heartfelt welcome from our dedicated team
Kind regards
Malcolm Linforth-Jones
Group Operations Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2013 via mobile

The rooms are small which is fine. The toilets take forever to flush also fine. The problem is the window which doesn't close properly it's loose so it rattled back and forth all night. Three nights of a banging window and I'm looking forward to going home and getting some sleep. If they put you in room 312 run away

  • Stayed: October 2013
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1  Thank sharnad5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Quality Crown Hyde Park, responded to this reviewResponded November 2, 2013

Dear Guest,
Thank you for taking the time to write a review on our hotel and we do apologise they during your stay it was windier than normal and your windows in the room was rattling. Unfortunately with us being a grade 2 historic building it is very difficult to replace the old windows for more modern PVC type.
But again please do accept our apology.
Kind regards
Malcolm Linforth-Jones
Group Operations Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2013

My wife and I returned to this hotel for a second time on a 2night break. The service , the staff, the cleanliness was nothing less than excellent. All the staff were happy and always smiling. From the time you arrive until the time we left nothing was a problem to the staff. We we're upgrade to a four poster bed room which was very special. The breakfast again was good choice.
When I read other reviews from guests who say the hotel rooms are small or the breakfast is poor I cannot believe what they are saying. Don't be put off by these comments this hotel is a super place to stay and the location is very accessible to get anywhere around london, with Paddington station and Lancaster gate tubes being so close. I recommend you give this hotel a try you will not be dissapointed. My wife and I have stayed in many hotels in London and the quality crown will always be our no 1choice. Lastly you cannot forget to mention Witek who works on front of house and runs the bar. He will help you with anything you want to know about London and is very friendly.

  • Stayed: October 2013, traveled as a couple
    • Value
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Thank Ian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Quality Crown Hyde Park, responded to this reviewResponded November 2, 2013

Dear Ian,
Many thanks for your recent review and we are so pleased your second stay was a good as the first. A special thank you for your kind words regarding our staff and breakfast.
It is very difficult to please everybody in this world and we do again appreciate honest, genuine and caring reviews from people who don’t just book a hotel on the pretence that they will find something to complain about.
We do really look forward to seeing you on a third visit in the future and can’t wait to welcome you back.
Kind regards
Malcolm Linforth-Jones
Group Operations Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Crown Hyde Park

Address: 8 Talbot Square, London W2 1TS, England (Formerly Quality Crown Hyde Park)
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #710 of 1,073 Hotels in London
Price Range: $217 - $410 (Based on Average Rates for a Standard Room)
Number of rooms: 75
Official Description (provided by the hotel):
CURRENTLY CLOSED FOR RENOVATION -Located in a quiet garden square just 2 minutes from Paddington Station, this beautiful Victorian townhouse has been recently air-conditioned and boasts contemporary interiors with state-of-the-art amenities.With interactive flat-screen TVs, high-speed wireless internet and inspired service, guest satisfaction is our Number One Priority.Quality Crown Hyde Park is not affiliated with the Crown Hyde Park Hotel in any way. ... more   less 
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Also Known As:
Quality Crown Hyde Park (Not Affiliated With The Crown Hyde Park Hotel) Hotel
Quality Inn London
London Quality Inn
Quality Crown Hotel Hyde Park
Quality Crown Hyde Park London, England

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