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“Decent Accomodation and Central”

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Quality Crown Hyde Park
Ranked #725 of 1,077 Hotels in London
Reviewed January 28, 2013

Located not far from Paddington Station in an area that seems to be only little hotels of many odd names. This one was perhaps one of the larger in the area, although not a big hotel. In a former residence block, which was quite charming. Fairly quiet neighbourhood, and found on a crescent of similar hotels, off the main street (Sussex Gardens). It is dated and a bit worn but clean and serviceable. The room we had was adequate but by no means top-notch. Didn't spend much time in it frankly. The staff were all very pleasant and helpful, notably so I would say. A small bar in which I never saw one person with a drink. Fitness facilities are shared with a hotel "somewhere" nearby. The breakfast was adequate - a full buffet with variety but my acid test is - are the scrambled eggs fresh made? These were not. A small point, really. For a central London hotel this was a very good value hotel and perfectly adequate for the purpose.

  • Stayed: January 2013, traveled with family
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Thank jbmcnair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Quality Crown Hyde Park, responded to this reviewResponded February 21, 2013

Dear guests,

Many thanks for taking the time to write a review on our hotel and that you enjoyed your stay with us.
We do hope to see you again soon and look forward to welcoming you back.
Kind regards

Malcolm Linforth-Jones

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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357 - 363 of 860 reviews

Reviewed January 28, 2013

I booked this hotel for a 6 night stay with my family not knowing anything about the hotel other than what I had read on Trip Advisor and such sites. The reviews for this hotel are very mixed but I fail to see why. The hotel isn't a luxury 5 star hotel but then neither are the prices. We stayed in a triple room which was bigger than I had thought it would be. The room was very clean and comfortable. The weather was freezing but the room was warm and cosy. The breakfast was fine - a choice of English or cold meats, cereals fruit etc. Some people have complained about having to wait as the breakfast room is small. In 6 nights this happened to us only once, but it was low, low season. I can see this may be an annoyance in high season. People who moan about the location need to get a life. The hotel is well located in a quiet little square, just 5 minutes walk from Paddington Station and Underground. There are local shops and restaurants nearby, as well as an Internet Cafe. It is also perfectly situated for the Heathrow Express

My only gripe with the hotel would be the cost of their wi-fi Internet access, which I think is expensive at 12.99 per day. In this day and age I expect this to be free and part of the room package. Otherwise, a great little treasure. I would, and will, use this hotel again. It is perfect if you are flying from Heathrow or just visiting London.

  • Stayed: January 2013, traveled with family
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Thank RobFromRio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Quality Crown Hyde Park, responded to this reviewResponded February 21, 2013

Dear guests,

Many thanks for taking the time to write a review on our hotel and that you enjoyed your stay with us.
We do hope to see you again soon and look forward to welcoming you back.
Kind regards

Malcolm Linforth-Jones

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2013 via mobile

We spent 4 nights in London with my sister and parents. It was central to everything with restaurants and the train station. The breakfast wasn't bad and neither was the service, I wouldn't hesitate to book here again.

  • Stayed: July 2012
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Thank Giegie82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Quality Crown Hyde Park, responded to this reviewResponded February 21, 2013

Dear guests,

Many thanks for taking the time to write a review on our hotel and that you enjoyed your stay with us.
We do hope to see you again soon and look forward to welcoming you back.
Kind regards

Malcolm Linforth-Jones

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2013

I stayed at this hotel before but now I have noticed great improvements especially reception is more welcoming Johana and Mr Witek were really helpful and friendly. Location is very convinient for business people as Paddington is just few minutes away with a direct trains to Heathrow airport. Rooms are cosy, and worm. I had good night's sleep and liked the service at breakfast. Many thanks to the great staff!!!

  • Stayed: January 2013, traveled on business
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2  Thank hugo c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Quality Crown Hyde Park, responded to this reviewResponded January 26, 2013

Dear Guests,
What a great review and a great comment about our staff. We hope you do return for a third visit soon.
Kind regards
Malcolm Linforth-Jones
Group Operations Director.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2013

Located in a quiet square near Paddington Station. Very handy for Heathrow Expess and tube station. Several restaurants nearby within 3-5 minutes walk.
Breakfast basic, but satisfactory.
Staff very couteous and helpful
Room cosy with usual amenities

  • Stayed: January 2013, traveled with family
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1  Thank Jooles1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Quality Crown Hyde Park, responded to this reviewResponded January 26, 2013

Dear Guests,
Many thanks for your review and we were pleased that you found everything as expected.
Kind regards
Malcolm Linforth-Jones
Group Operations Director.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2013

My stay at the quality crown hotel was quiet enjoyable,as the staff was very helpful and friendly, the bar tender vitek was very funny helpful and very professional, the hotel is located in a quiet environment and only about twenty minutes walk from the shopping center, i wouldn't esitate to recommend this hotel to friends and family.

Room Tip: the second floor is very quiet and over look the park.
See more room tips
  • Stayed: January 2013, traveled with friends
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Thank Nicola M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Quality Crown Hyde Park, responded to this reviewResponded January 26, 2013

Dear Guests,
Thank you or your review and we were pleased to see Witek kept you amused during your stay with us.
Kind regards
Malcolm Linforth-Jones
Group Operations Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2013

Stayed there for a very long, business stay as part of a group. They started off very badly with a couple of awful rooms, some with a window to the rubbish dump (including the full experience of colors and scents), some with a bed which was sliding around and was not sleep-able, and all in all tiny rooms.

It continued with issues with not providing to some of us a wireless code although it was CLEARLY stated in the hotel website that WiFi is free. "Only if you book directly with us and not through an agent" was the answer (which is unstated in the website). Daily wireless fee is 30GBP!!!

Breakfast is horrendous. Putting aside that for almost two weeks the food is COMPLETELY the same, it is just bad. The simplest and most cheap ingredients are used, there are some crumpled and dry pieces of pastry which are referred to as Croissants (people would've been executed in Paris for serving these). The only good thing about breakfast is the dining hall team which does a very good job, VERY kind and very helpful - the only issue was that some of the times there were not enough waiters to serve the amount of people there (on one of the Sundays there was only a single waiter to serve the entire dining room).

Some of us had to continuously argue with the reception staff in order to receive proper service - including one that was provided with a different room (instead of the one with the "view to the rubbish bins") and was asked, TWO DAYS LATER, to pay additional 10GBPs for the new room! Only after arguing and threatening he would check out instantaneously was he waived.

The only good thing about the hotel is its location, very close to Paddington station, but I'm sure that there a lot of other hotels close -by which can provide a MUCH better experience.

Room Tip: Make sure your room face the street and not the back-yard. Ask to SEE the room before making the pay...
See more room tips
  • Stayed: January 2013, traveled on business
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4  Thank syuval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Quality Crown Hyde Park, responded to this reviewResponded January 26, 2013

Dear Guests,
Please accept our sincere apologies that our hotel was not to your liking. We normally get compliments regarding our breakfast and staff. But again please accept our apology if they were both not to your liking or standard.
Kind regards
Malcolm Linforth-Jones
Group Operations Director.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Crown Hyde Park

Address: 8 Talbot Square, London W2 1TS, England (Formerly Quality Crown Hyde Park)
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #725 of 1,077 Hotels in London
Price Range: $171 - $323 (Based on Average Rates for a Standard Room)
Number of rooms: 75
Official Description (provided by the hotel):
CURRENTLY CLOSED FOR RENOVATION -Located in a quiet garden square just 2 minutes from Paddington Station, this beautiful Victorian townhouse has been recently air-conditioned and boasts contemporary interiors with state-of-the-art amenities.With interactive flat-screen TVs, high-speed wireless internet and inspired service, guest satisfaction is our Number One Priority.Quality Crown Hyde Park is not affiliated with the Crown Hyde Park Hotel in any way. ... more   less 
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Also Known As:
Quality Crown Hyde Park (Not Affiliated With The Crown Hyde Park Hotel) Hotel
Quality Inn London
London Quality Inn
Quality Crown Hotel Hyde Park
Quality Crown Hyde Park London, England

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