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“Off the map but OK”

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Holiday Inn Express London - Southwark
Ranked #451 of 1,068 Hotels in London
Derby, United Kingdom
Level 6 Contributor
193 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Off the map but OK”
Reviewed March 12, 2014

This hotel is perfectly fine but nowhere near anywhere! It is some distance from main bus routes, railway stations, tube stations. It is on a main road however with heavy traffic early til late. There are very few places to eat nearby as it is not near to anywhere. The hotel is clean and well looked after and staff were really nice. Breakfast was OK, help yourself arrangement. Don't expect to me near the sights but it is probably reasonably priced as a result.

Room Tip: back of hotel away from A3200 road
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdrianH1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesco M, Manager at Holiday Inn Express London - Southwark, responded to this review, March 15, 2014
Dear AdrianH1967

Thank you for taking the time to write a review of your stay at the Holiday Inn Express - London Southwark. I am disappointed to read the our location was not suitable to your travel needs. We usually get extremely positive comments from our guests regarding the hotel location due to its vicinity to some of London's major attractions such as London Eye. Houses of Parliament, Tate Modern and Tower Bridge. Many thanks again and I hope you will choose Holiday Inn Express again in the not distant future.

Kind regards.

Francesco Minafra
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (173)
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English first
Norwich, United Kingdom
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 11, 2014

We stayed here one night with our daughter as she had a training day with Operation Raleigh. Room very clean and quite quiet for London. Breakfast was very good with lots of choice. Thank you for a lovely stay.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheila H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesco M, Manager at Holiday Inn Express London - Southwark, responded to this review, March 15, 2014
Dear SheilaH

Thank so much for your positive review following your recent stay at the Holiday Inn Express - London Southwark. I am pleased too see that our location was suitable to your trip requirements and that you enjoyed our free breakfast. I hope you will choose us again next time you visit London.

Kind regards

Francesco Minafra
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level 5 Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed February 22, 2014

Stopped here overnight on a business trip to London.
The rooms and bathrooms were spotless - although the rooms are typically "London small".
The included breakfast was not overly extensive, but it was tasty and well presented.
A good place to rest your head for the night if that is all you are looking for.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoveTheTropicsSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesco M, Manager at Holiday Inn Express London - Southwark, responded to this review, February 27, 2014
Dear Lovethetropicssydney,

Thank you for taking the time to write a review following your recent stay at the Holiday Inn Express - London Southwark. I am pleased to read that you had a comfortable stay at the hotel and I hope you will choose us again next time you visit London.

Kind regards

Francesco Minafra
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford
Level 4 Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 22, 2014

I needed somewhere inexpensive but quiet in the Waterloo area, and this seemed to fit the bill. The walk from Waterloo was only about 10 minutes. I arrived very early (about 11.30 am), and with no high hopes of getting admittance to a room. However, the woman on reception was extremely welcoming, and found me a room on the 6th floor which happened to be ready. It was a single room, and was small. However, the single bed was of a reasonable size. This is 'no frills' (no toiletries provided other than soap from a dispenser on the wall), but everything was adequate for a short stay of this nature. There was a small desk, and TV, and a kettle. Unfortunately, the latter seemed to be faulty, in that it switched itself off long before the water was boiling. The main advantage from my point of view was that it was quiet. Perhaps I was just lucky, but I didn't hear noise from any other rooms. I was only woken once by the siren of an emergency vehicle - something which might happen in any city-centre hotel. The view was of office buildings and a railway line, but the cityscape was quite a panorama - (being on the top floor helped) - and I appreciated the gold-streaked sky at sundown. Breakfast, again, was no frills but functional (self-service). Some fruit, cooked items available, coffee from a machine. Only disappointment was the croissants which tasted stale and dry (yesterday's?). Check-out was again courtesy of a very pleasant receptionist, who enquired whether I had enjoyed my stay. All in all, this hotel more than met my expectations, and I would readily stay here again if needing a room in that part of London.

Room Tip: a high floor may be quieter, and with better views.
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ridges012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesco M, Manager at Holiday Inn Express London - Southwark, responded to this review, February 27, 2014
Dear Ridges 012

Thank you for taking the time to write a review following your recent stay at the Holiday Inn Express - London Southwark. I am glad to read that the hotel was suitable to your trip requirements and it is great to see that you found our front desk staff friendly and helpful. With regards to your comments regarding the breakfast, I have forwarded your feedback to our breakfast team to review the quality and variety of our offer. Many thanks again and I hope you will stay with us again next time you visit London.

Kind regards

Francesco Minafra
Deputy General Manager
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Plymouth, United Kingdom
Level 6 Contributor
1,112 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 3,308 helpful votes
Reviewed February 21, 2014

Booked at short notice for a Friday night. Everything easy and efficient. Simple but entirely comfortable and adequately equipped room. Good breakfast facilities. Friendly staff. Hotel very convenient especially for the Tate Modern Globe and rest of the South Bank. Will come back again.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HillyCirencester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesco M, Manager at Holiday Inn Express London - Southwark, responded to this review, February 27, 2014
Dear Hillycirencester

Many thanks for taking the time to write a review here on this platform following your stay with us. I am pleased to read that you enjoyed our convenient location and friendly receptionist. I will certainly pass your positive feedback to the rest of the team here and I hope you will stay with us again in the near future.

Kind regards

Francesco Minafra
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 19, 2014

Stayed here for a week in July 2013 on a business trip, unfortunately didn't much enjoy my stay. I was in a single room, which was very small and the bed wasn't at all comfortable - very hard. The towels weren't of great quality, though the room was clean. The air con was poor, so the room got very warm.

Location is decent, not too far to walk to Waterloo, Westminster and London Bridge with a Tesco Express just around the corner.

Breakfast is reasonable though not a huge selection, do be careful with your personal belongings in the breakfast area as my colleague left her handbag at a table when she went to get food, within the minute or two she had her back turned it was stolen - the thieves had come in whilst the reception staff were busy checking guests out and left again just as swiftly.

Can't fault the staff who were very helpful (especially with the bag theft incident mentioned above). Overall I think this hotel is rather too expensive for what it is, and much preferred the Holiday Inn Express at Old Street.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gemma R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesco M, Manager at Holiday Inn Express London - Southwark, responded to this review, February 27, 2014
Dear Gemma

Thank you for taking the time to write your feedback following your stay at the hotel last July. I am disappointed to read that we were not up to your expectations and please accept my apologies for any inconvenience we may have caused you. With regards to the stolen bag incident happened in the breakfast area I would like to inform you that we have taken some corrective measures to increase the security at the hotel with additional CCTV cameras installed and increased staff on the floor during our breakfast operations hours. Thank you for your constructive feedback and I hope you will stay with us again in the not too distant future.

Kind regards

Francesco Minafra
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devon
Level 6 Contributor
2,591 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 6,642 helpful votes
Reviewed February 15, 2014

Very short walk to the Tate Modern and close to the Globe and Wanamaker theatres as well as the delights of Southwark/London Bridge. This is a simple clean hotel. Comfortable bed, wifi, TV and decent bathroom. Breakfast was better than I expected and the staff and booking in and out friendly and efficient. I will use this place again.

Stayed February 2014, traveled solo
Helpful?
2 Thank Jannerbloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesco M, Manager at Holiday Inn Express London - Southwark, responded to this review, February 21, 2014
Dear Jannerbloke

Thank you for taking the time to leave your feedback on Tripadvisor further to your recent stay at the hotel. It is a pleasure to see that we were up to your expectations in terms of service provided and value for money. I will share your comments with the rest of the team here and I hope we will have the honor to serve you again soon.

Kind regards

Francesco Minafra
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express London - Southwark

Property: Holiday Inn Express London - Southwark
Address: Snow House 103-109 Southwark Street, London SE1 0JF, England
Phone Number:
Location: United Kingdom > England > London > Southwark
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#304 Romantic Hotel in London
#318 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London - Southwark 3*
Number of rooms: 136
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express-London Southwark, the ideal location for business and leisure travellers visiting London. The hotel is situated on the south-bank of the River Thames and only minutes away from major London tourist attractions, such as the New Tate Modern, Shakespeare s Globe Theatre, St Paul's Cathedral, Royal Festival Hall, The Shard, The London Eye, which offers spectacular views of the London sky-line, and many more. The Holiday Inn Express London Southwark features 136 contemporary style bedrooms, all individually air conditioned offering guests a comfortable, warm and friendly stay. All our rooms have en-suite facilities, power shower, direct dial telephones, modem points at work stations with Free WiFi and Freeview television. In addition, the hotel is in close proximity to both Southwark Tube only a short distance from direct access to Westfield Stratford City, the O2 & Canary Wharf via the Jubilee line and Blackfriars Station Terminal with access to the Circle and District lines, allowing convenient access to attractions in the heart of London such as Leicester Square and London s Theatreland. All bedrooms have recently been renovated and the hotel has a newly refurbished lobby, great room and breakfast room. Free breakfast is also offered. ... more   less 
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Also Known As:
Holiday Inn Express London- Southwark Hotel London
Holiday Inn Express London - Southwark England

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