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“Excellent Hotel Budget Hotel”

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Holiday Inn Express London - Southwark
Ranked #460 of 1,075 Hotels in London
Reviewed September 9, 2013

Just home after a excellent stay at the hotel Holiday Inn Express Southwark. The reception staff where really friendy and welcoming especially the trainee gentleman on at the weekend. The hotel looks really modern and is in a great location. The only down side was a little external nosie from outside. Thanks again.

  • Stayed: September 2013, traveled with family
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Thank acarse903010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesco M, Front Office Manager at Holiday Inn Express London - Southwark, responded to this reviewResponded September 12, 2013

Dear Acarse903010,

Thank you so much for your great review. I am glad to read that you have enjoyed our great location and friendly staff. I will certainly pass your positive comments to the rest of the team here in Southwark and we all look forward to welcoming you back soon.

Kind regards

Francesco Minafra

Front Office Manager

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556 - 562 of 1,060 reviews

Reviewed September 5, 2013

After much research - decided on this holiday inn express on the south bank and wasn't disappointed. Near Globe theatre and millenium bridge but the entire southbank river walk is scenic. Most sites are within walking distact or take the subway or a double-decker bus for the view.

Rooms are smaller than North American standard but service was excellent and the breakfast buffett was a good start to the day. There are lots of restaurants along the southbank within walking distance. Overall - the southbank is a hidden gem.

  • Stayed: July 2013, traveled with family
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Thank dgp4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesco M, Front Office Manager at Holiday Inn Express London - Southwark, responded to this reviewResponded September 12, 2013

Dear dpg4,

Thank you for your great review following your recent stay at our hotel. I am delighted to read that our location was suitable to your travel requirements. We are centrally located and within walking distance from some of London's biggest attractions such as London Eye, Tate Modern and Shakespeare's Globe Theatre. Thank you again for your positive feedback and I hope you will choose us again on your next trip to London.

Kind regards

Francesco Minafra
Front Office Manager

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Reviewed September 3, 2013

Stayed here August (2012) only just joined trip advisor today but thought i must write a review.
Family midweek break just after olympics but before para olympics, we found this hotel was ideally situated. 5 mins from Southwark tube and 10 min walk to the eye. The noise from street was not too bad at all. Maid service was great, we asked for another duvet so daughters could have one each on the pull out bed and also extra cups for the drinks in room and we got these straight away. Compared to other Hotels we looked at in London this one was so much cheaper. Easy to get around using the tube we visited the zoo, madame tussauds, tower of london and harrrods.
Staff were very helpful and nice. Breakfast was limited to other holiday inns we have stayed in but this is an express so we knew it would be. Only thing that was a let down was the scrambled eggs, they were not real eggs. looked lovely but ughhh!!! however this was last August so maybe they have improved now as scrambled eggs are not difficult to do.
we would stay again as location and price could not be faulted

Room Tip: ask for a quiet room, although lift is extremely small for those higher up
See more room tips
  • Stayed: October 2012, traveled with family
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Thank LynneK888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesco M, Front Office Manager at Holiday Inn Express London - Southwark, responded to this reviewResponded September 5, 2013

Dear Lynnek888,

Thank you so much for your great review and I am glad to hear that you enjoyed our convenient location and great staff. You may be surprised to hear that since you stay last year the hotel has undergone a complete refurbishment of the lobby and breakfast area to give a fresh and contemporary look. With regards to you comment about the breakfast we improved our offer in terms of variety and quality of food items available.

Once again thank you for your review and on behalf of the team we look forward to welcoming you again in the near future.

Kind regards

Francesco Minafra

Front Office Manager

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Reviewed August 30, 2013 via mobile

I'll start with saying that the staff were incredibly friendly and patient. Super close to Blackfriars and the underground. It was my first time here and it was perfect. I absolutely LOVE London and can't wait to return. I'd definitley stay here again. And again. Thank you!

  • Stayed: August 2013
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Thank siennafalz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesco M, Front Office Manager at Holiday Inn Express London - Southwark, responded to this reviewResponded September 2, 2013

Dear siennafalz

Thank you for your great review and I am pleased to read that you found our staff friendly and patient. I have shared your comments with the rest of the team and we hope you will choose us again on your next trip to London.

Kind regards

Francesco Minafra

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Reviewed August 30, 2013

Paid £195 to stay for one night. The room was okay, the bed small. It all felt a bit cheap including the breakfast. Quality of sleep wasn't great. To be honest, it didn't feel much better than a posh youth hostel. Maybe if it had been £100 it would have been okay but I left sure i wouldn't stay again. The staff were nice and helpful but the rooms really let it down. Bargain hotel at high prices.

  • Stayed: June 2013, traveled on business
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Thank S_BurnsBedfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesco M, Front Office Manager at Holiday Inn Express London - Southwark, responded to this reviewResponded September 2, 2013

Dear S_BurnsBedfordshire,

Thank you for taking the time to write a review following your recent stay with us. I am sorry to read that our hotel was not up to your expectation and I have shared your comments with the rest of the team here at Southwark. We take guest comments very seriously as they enable us to identify areas of guest experience where we need to improve.

Once again thank you for your comments and I hope you will decide to give us another chance in the not too distant future.

Kind regards

Francesco Minafra

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Reviewed August 29, 2013

Located withing walking distance of Blackfriars Station and the South Bank complex, check in was efficient and staff very patient especially with a loyalty card customer who hadn't read his mailshot or e-mails properly and was demanding his free wi-fi. Oh well... Room was to the usual HI Express standard decor, that is to say comfortable and inoffensive. Beds comfortable and good shower. Plenty of choice in the breakfast buffet and friendly staff.

  • Stayed: June 2013, traveled with friends
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Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesco M, Front Office Manager at Holiday Inn Express London - Southwark, responded to this reviewResponded September 2, 2013

Dear Steve B,

Thank you for your positive feedback following your stay at the Holiday Inn Express London - Southwark.
I am pleased to read that you have enjoyed our central and convenient location and I am happy to hear that you found our front desk team friendly and efficient. You may be surprised to hear that since 1st of July we offer free WIFI to our guests so you can browse and check your emails anytime and anywhere in the hotel. Once again thank you for your feedback and I hope we will have the pleasure to serve you again in the near future.

Kind regards

Francesco Minafra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2013

Good value budget hotel in a great central London location perfect for sightseeing, especially the Southbank. Its not that far to walk from Southwark tube station, 10 mins max with wheeled case.

We booked this hotel 11 months in advance for a very good rate. The rooms are compact but clean & well maintained. The complimentary breakfast is also not bad, toast, beans , scrambled egg & sausages arent a bad way to start a days sightseeing. The sausages are particularly nice for a budget hotel. The lift is quite small, especially with luggage & theres only one of them for 6 floors, so its quite busy particularly around check out time, so leave enough time for this.

The staff were all very friendly & would help with whatever your enquiry was, always with a smile.

really enjoyed the stay & would go back

ps, the Southwark tube station is on the Jubilee line which goes straight to Wembley, one of our other reasons for choosing this location.

  • Stayed: August 2013, traveled with family
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Thank Shaneth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesco M, Front Office Manager at Holiday Inn Express London - Southwark, responded to this reviewResponded September 2, 2013

Dear Shanet,

Thank you so much for your 5 stars review here on Tripadvisor and I am delighted to read that you had a nice and pleasant stay with us. I will certainly share your positive feedback with the rest of team and I hope you will choose to stay with us again in the not too distant future.

Kind regards

Francesco Minafra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express London - Southwark

Address: Snow House 103-109 Southwark Street, London SE1 0JF, England
Phone Number:
Location: United Kingdom > England > London > Southwark
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#304 Romantic Hotel in London
#318 Family Hotel in London
Price Range: $126 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London - Southwark 3*
Number of rooms: 136
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express-London Southwark, the ideal location for business and leisure travellers visiting London. The hotel is situated on the south-bank of the River Thames and only minutes away from major London tourist attractions, such as the New Tate Modern, Shakespeare s Globe Theatre, St Paul's Cathedral, Royal Festival Hall, The Shard, The London Eye, which offers spectacular views of the London sky-line, and many more. The Holiday Inn Express London Southwark features 136 contemporary style bedrooms, all individually air conditioned offering guests a comfortable, warm and friendly stay. All our rooms have en-suite facilities, power shower, direct dial telephones, modem points at work stations with Free WiFi and Freeview television. In addition, the hotel is in close proximity to both Southwark Tube only a short distance from direct access to Westfield Stratford City, the O2 & Canary Wharf via the Jubilee line and Blackfriars Station Terminal with access to the Circle and District lines, allowing convenient access to attractions in the heart of London such as Leicester Square and London s Theatreland. All bedrooms have recently been renovated and the hotel has a newly refurbished lobby, great room and breakfast room. Free breakfast is also offered. ... more   less 
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Also Known As:
Holiday Inn Express London- Southwark Hotel London
Holiday Inn Express London - Southwark England

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