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“Value for money.” 4 of 5 bubbles
Review of Holiday Inn Express London City

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Holiday Inn Express London City
Ranked #475 of 1,080 Hotels in London
LONDON
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Value for money.”
4 of 5 bubbles Reviewed February 11, 2013

We stayed for 1 night on the 4th floor, the room was spacious with a sofa bed, pillows were soft or hard as we were given an option in the room , shower very nice and we asked for a quiet room which we were given , the only downside was that only 1 lift was working and the air con/heating in our room was slightly noisey at times , breakfast was ok with a choice of various options , although the beans and eggs were only luke warm , there were plenty of fruit juice and cereals to choose from. Checking was very speedy.

Room Tip: Ask for a quiet room which looks at the back off the hotel , the view is only flats and a car park b...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DJHAPPYFEET
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
City_General_Manager, General Manager at Holiday Inn Express London City, responded to this review, April 4, 2013
Dear DJJAPPYFEET
Thank you for your feedback on the hotel. I was pleased to read you enjoyed your stay at the hotel. I'm sorry only 1 lift was working - we had some emergency repairs to do on the lift which took longer than expected.
Thank you again for your feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,163 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (169)
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English first
Bassano Del Grappa, Italy
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed February 10, 2013

Staying here for a week, wi-fi is 10.5£ PER DAY (with special offer 45£ per week, that's amazing) payed on top of 150£ per noisy night (every time the heating system turns on it's like a rave in the room above and every fart from the other rooms is like a bomb).
I'm staying on the 1st floor and people on the upper deck of the buses can see me naked out of the shower.
Rooms are always tidy, the hotel staff is very professional and will kindly help you out with everything but I don't think this is worth the money you'll pay.
If you want some breakfast go to the Breakfast Club a few meters towards the City on the left.

  • Stayed February 2013
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Marcogheller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
City_General_Manager, General Manager at Holiday Inn Express London City, responded to this review, April 4, 2013
Dear Marcogheller
Thank you for your feedback on your stay at my hotel. I am sorry you didnt have a good stay with us on this occassion. Unfortunately we do have some intermittant issues with our AC system and this is currently being looked into by our engineers.
Holiday Inn Express are also looking at ways to introduce free WIFI to our guests so please watch this space....
Thank you again for your feedback and I do hope you will try us again when you are next in London so we can demonstrate we can do it right.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 7, 2013

Hi Guys,

Just wanted to say I had a fab stay at this hotel.

Central location, easy transport, the staff are so friendly and the comp breakfast says everything it does on the tin!

If you want to see the real London and enjoy what it has to offer stay here, go out to brick lane or shoreditch and I guarantee you will have a brilliant experience!

Hope this comment helps you decide

  • Stayed March 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Sweta53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
City_General_Manager, General Manager at Holiday Inn Express London City, responded to this review, April 4, 2013
Dear Sweta53
Thank you for your great review of your stay here at London City. I am really pleased you enjoyed your stay and the area!
Thank you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Umina Beach, Australia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed February 1, 2013

Clean bright and airy. Good sized desk. Bed a little small, but comfortable. Bathroom cramped, but functional and the shower hot. Only a very short rail for hanging and no drawer storage. If you're staying for more than a few days and like to unpack completely (as I do) there isn't much room to put your stuff. Temperature control works and a reasonable noise isolation from other rooms and outside.

Tried the complimentary breakfast. Don't eat the sausages.

This isn't a full service hotel, but if you're just after a place to put your head and don't mind collecting your own laundry, you could do a lot worse.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Andrew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
City_General_Manager, General Manager at Holiday Inn Express London City, responded to this review, April 4, 2013
Dear Andrew A
Thank you for your feedback on your stay in London City. I'm glad you enjoyed your stay and had a comfortable time with us.
Thank you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed January 27, 2013

This was my second stay here for business in recent weeks. The rooms have been refurbished to a very good standard. No problems at check in or check out, very friendly staff. The breakfast was not great but free, so can't complain. I booked an advanced rate of £129, so overall very good value for the area. It is a great location for Shoreditch and the City. Will be happy to stay here again.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ecosse28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
City_General_Manager, General Manager at Holiday Inn Express London City, responded to this review, April 4, 2013
Dear ecosse28
Thank youf ro your comments following your stay here @ London City. I'm pleased you found my staff friendly and you look at new bedrooms and bathrooms. We refubished the hotel about 18 months ago.
I look forward to welcoming you back to the hotel on your next trip to London City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
57 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed January 27, 2013

Rooms are nice and newly renovated. Bed (supposedly queen size) was very small, but I have stayed in other holiday inn express before, and it seems to be the norm that their double beds which are described as queen sized are a little smaller than the usual. The bed was very springy and too soft.....it was quite uncomfortable to be honest as you can feel the spring hurting your body as the bed 'sinks in'. Pillows were ok.....

Staff in the hotel are ultra helpful and friendly. The free breakfast was simple and adequate.

No free wifi (I thought holiday inn express provides 3 basic necessities: a good nights sleep, free wifi and free breakfast). Wifi is payable in this hotel. Even if you are a platinum priority club member, you are not given concessionary wifi access. No free drinks for platinum members too. Platinum members only get a 'discount' voucher for drinks purchased at the bar. Laugh out loud!!

The hotel is conveniently located near a subway

All in all a pleasant stay and will consider being back.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank g0lf_vacati0ns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
City_General_Manager, General Manager at Holiday Inn Express London City, responded to this review, April 4, 2013
Dear g0lf_vacati0ns
Thank you for your feedback on the hotel from your recent stay at London City. I'm pleased your liked the style of our new bedrooms.
I'm sorry you didnt like the charge for WIFI. Holiday Inn Express are now looking to offer free WIFI to all our Elite frequent guests from July in all IHG hotels worldwide, so this will be great for you.
Thank you again and I hope you will try is again next time you are in London.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
milan
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 22, 2013

Large room by london standards. Central heating/ac. Comfortable bed with choice of pillows. Flat screen tv. Tea/coffee machine. Hairdryer. Well appointed bathroom with large shower. Efficient double glazing keeps out traffic noise even on first floor. Bar open to
1 a.m. with reasonable prices for hotel. 5 minute walk to Old Street Tube station - even less to bus stop. Helpful snd cheerful staff. All-in-all a very good hotel at a reasonable rate.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
City_General_Manager, General Manager at Holiday Inn Express London City, responded to this review, April 4, 2013
Dear stabek
Thank you for your comments about your recent stay at Holiday Inn Express London City. I am pleased you enjoyed your stay at the hotel and that your sampled the vibrant area. We installed secondary glazing to our hotel 18 months ago when we refurbished so I am glad you found this efficient when you stayed.
Thank you again for your feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express London City

Property: Holiday Inn Express London City
Address: 275 Old Street, London EC1V 9LN, England
Phone Number:
Location: United Kingdom > England > London > Shoreditch , East End / East London
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #475 of 1,080 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London City 3*
Number of rooms: 224
Official Description (provided by the hotel):
Welcome to the Express by Holiday Inn London City. Our hotel is ideally located on the doorstep of the City of London, with the financial districts of Broadgate & Bishopsgate just minutes away for our business guests. We have excellent transport links for the London Underground and Kings Cross & Liverpool Street National Rail terminus not to mention St Pancras International Station for the Eurostar. We sit on the gateway to Hoxton Square, Shoreditch & Brick Lane, whatever your reason for visiting London we are an ideal base for exploring this vibrant area of London. If culture & history mixed with London s coolest restaurants, bars & shopping is what you want then you have just discovered East is the new West! Fear not, for we are also ideally located for London s attractions such as Tower of London, Tower Bridge, Bank of England, Tate Modern, St Paul's Cathedral & South Bank to name but a few. We have just undergone a full refurbishment of our Lobby, Reception, Bar, Restaurant and Meeting Rooms to reflect the cool, contemporary urban location we reside in. We have 224 purpose built bedrooms, all of which are light and spacious with large desk space all rooms are en suite with refreshing power showers as well as a newly installed state of the art interactive television & in room movie system. All of our guestrooms, meeting rooms & public areas are equipped with high speed wi-fi internet access. ... more   less 
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Also Known As:
Holiday Inn Express London City Hotel London
Holiday Inn London City
Holiday Inn Express London City England

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