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“Never got the chance to stay”

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The Colonnade London
Ranked #284 of 1,089 Hotels in London
Certificate of Excellence
Cirencester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Never got the chance to stay”
4 of 5 bubbles Reviewed June 2, 2013

On arrival the staff were very very pleasant however due to power shortage we had to go to another hotel in Victoria. They offered us drinks, advised breakfast would be included and paid for the taxi to this other hotel. If this happens to you and you are advised you will be moved to the Topham hotel do not go to this hotel if at all possible as the Topham hotel is horrendous and made for a very very disappointing first wedding anniversary weekend. They did offer for us to return to the Colonnade but unfortunately due to time commitments we couldn't spare the time to transfer back. Very sorry we couldn't stay here but hope to return one day for the planned weekend.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Eurocub1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shahar R, Manager at The Colonnade London, responded to this review, June 4, 2013
Dear Guest,

I’m so sorry that we could not accommodate you at The Colonnade hotel on your arrival date.
We had a power issue that was been solve only the next day.
My staff arranges a 4 star hotel for you and arranges transport as well.
Please do contact me so I can invite you to stay with us.
Thank you and I hope to see you again as my guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,198 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (280)
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English first
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed May 31, 2013

Great hotel in little Venice.... Very inexpensive from lastminute.com.... Staff very helpful.... Breakfast excellent.... Upgraded to the JFK Suite which was lovely... I would stay here again.... Recommended

Room Tip: Go for a suite....
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamesmcalister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed May 30, 2013

This hotel is in a great location for peace, quiet and for those wanting a stay in London without all the hustle and bustle of the city. I first came across this hotel about 6 years ago but my husband always favoured staying central to the main attractions so I was delighted to book this hotel for our latest trip.
From the outside the hotel is lovely, when we checked in afternoon tea was being served on the patio and the scene was very charming. When we entered the hotel and checked in the general service was what we expected but sadly the room did not meet up to what we had hoped. The general wear and tear of the room is sadly below what was expected of a 4* hotel with chips and scratches all over the television shelf and the dressing table. The ceiling coving had some awful staining on it and there were scuffs all over the walls. I know it is not the hotels fault if previous guests have not treated the rooms and it's fixtures / fittings as they should do but surely a bit of TLC would be used when needed.
The view from the room was lovely over the terrace, the breakfast menu and standard of food was great for the price and the little touches at turndown (complimentary water after a hard day) were appreicated and didn't go unnoticed.
I would recommend the hotel for people / couples who want to explore the local area, would like to stay away from the noise of the city and want somewhere with character. The hotel is a stone's throw away from Warwick Avenue tube station on the Bakerloo line and therefore is great for reaching a number of popular tourist destinations as well as the theatres and restaurants of the westend, the hotel itself just needs some love and attention in places.

Room Tip: Upgrade as the smaller rooms have very small beds and are in need of some attention re general wear...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tammy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goffstown, New Hampshire
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

The Colannade Hotel is located in a wonderful area of London not far from Paddington Station. It is in a residential area that feels safe and is quiet. There are a few restaurants located within walking distance, but the tube is close by if more activity and restaurants are what is in mind. The hotel is a beautiful old building that has been kept up nicely. The carpeting and stair rails, etc... are all lovely. The room we stood in was on the fourth floor, and the elevator only goes to the third floor, so some lifting of the luggage was in order. We did have a porter help us with our luggage right away. He also explained about the elevator and how it slams when stopping. It was quite a joke for us as we braced ourselves when coming to a stop. There was however a seat in the elevator to help with the stop if needed. The room was plush and felt exceptional in quality when we arrived. There was soft classical music playing on our arrival. It was tiny in size and we had to be creative with how to place our luggage, but was worth it especially with quality. The windows were able to open at night which was a nice touch for night air. The bathroom was clean though a little hard to get into the tub. Thank goodness there were handles on both sides of the bathtub to prevent falls. The dining area located in the bottom of the hotel we used for breakfasts only. It appeared to be empty at other times of the day. The staff were pleasant with serving, but one of our breakfasts were cold and both of our meals needed to be sent back to be heated. Overall the three night stay was pleasant. The stay was very nice and the staff were helpful. There was even a long haired cat mascot that roamed around. Would definitely stay there again.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelsy17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 28, 2013

My wife and I stayed for 2 nights and this is an excellent place to stay if you're wanting to stay 10 minutes away by tube from the city centre
Breakfast was delicious, the room was lovely and everything in it worked.
Absolutely no complaints from either of us

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teesside, England, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed May 28, 2013

We booked this hotel through Lastminute.com as a secret hotel (you dont know what it is until you book it.) the hotel was decribed as a 4 star... I think it struggles to be that tbh.

the hotel looks nice from the outside and we were not disappointed once inside. it was well decorated and had lovely rooms. however with it being an old building i think that access for the disabled would be a problem (lots of stairs and steps)

Check in was delayed due to a big party in front of us, however the team worked swiftly to help as soon as it was our turn. we were on the 1st floor.

First impression of the room was that it was small, (The door into the room was tight) however the room was very clean, tidy and inviting. The bathroom was ok, however the shower was barely a dribble (no water pressure)

The bar was expensive however to be expected, checkout was painless and quick also.

All in all the room and hotel was as expected and the service ok. however didn't have anything to stand out from other hotels.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
99 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed May 20, 2013 via mobile

We could not fault this hotel. On arrival we were greeted by the hotel's cat (which we loved as animal lovers!). The staff were friendly and helpful too. The hotel itself has plenty of character. The old lift and quirky corridors to the rooms really set it off. The room was perfect and the bed was absolutely massive. A few seconds walk from the Warwick Avenue tube station means it was easy to get around. Will definitely use this hotel again.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank badacid666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Colonnade London

Property: The Colonnade London
Address: 2 Warrington Crescent, London W9 1ER, England
Location: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#143 Family Hotel in London
#193 Romantic Hotel in London
#208 Luxury Hotel in London
#210 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Colonnade London 4*
Number of rooms: 44
Official Description (provided by the hotel):
From the sweetest smelling flowers in the lobby to the temptingly plumped sofas in the lounge, it's the attention to detail that makes The Colonnade London distinctively different. For each of our guests, there's something that especially appeals. The prospect of stretching out in a bath of bubbles at the end of the day. For business facilities - wifi, dual phone lines. But one thing is for sure: at The Colonnade London we've got the mix just right. ... more   less 
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Also Known As:
The Colonnade London Hotel London
The Colonnade Hotel London
The Colonnade London England

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