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“awesome sevices”
Review of Hotel 41

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Hotel 41
Ranked #1 of 1,064 Hotels in London
London, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“awesome sevices”
Reviewed July 4, 2014

The staff was the best!!! They treated us like royalty. They always had smiles on their faces, always ready for recommendations for places to eat, how to get to various locations by taxi or train.We loved London and would come back again and probably stay here just for the service that the staff gives. its simply the best for the short stay.

  • Stayed May 2014, traveled as a couple
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Helpful?
4 Thank vanisa823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Toronto, Canada
Level Contributor
128 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed July 2, 2014

What a great hotel in such a perfect location, in the heart of the city very close to all the major shopping, nightlife and attractions. Hotel 41 is a hotel within a hotel, its the top floor of another hotel and a very stylish and comfortable space. Surprisingly large for downtoen london and a very solid staff. Loved the hotel and the area

Room Tip: Have High tea in the resterant
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  • Stayed April 2014, traveled as a couple
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Helpful?
5 Thank Edward C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MalcolmHendry, General Manager at Hotel 41, responded to this review, July 11, 2014
Dear Edward,

Thank you for your excellent review.

I was so pleased to read that you enjoyed your time with us, and also our location in the City. Thank you for your superb recommendations.

Kind Regards,

Malcolm Hendry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
King's Lynn, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 2, 2014

We have stayed at Hotel 41 a couple of times before and this time was for our honeymoon.
From the second you arrive your every need is catered for and you feel truly spoiled.
All the staff are polite, friendly, efficient and fantastic at making you feel special.

It's not only the general level of service but the little extra thoughtful things that make it a delight to stay here.

If you want luxury and the very best level of service I have found anywhere then this is the place for you.

Love it. Just wish I could afford to stay there more often!

  • Stayed June 2014, traveled as a couple
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Helpful?
3 Thank Kittywhisperer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed July 1, 2014

We spent five nights at 41 in London during Wimbledon. We travel to London nearly every year, but this was our first stay at this hotel. In terms of location, when you check in, you will be neighbors with the Queen as Buckingham Palace is around the corner. As for convenience in getting to anywhere in London, you are a few steps away from Victoria Station that connects to every major line.

This hotel is much like “Platform 9 ¾” in the Harry Potter books – you need to know about it to see it! A black and white awning branded with the number “41” hides away a small walk in lobby manned with one of the seemingly dozens of welcoming staff who tend to your every need. During odd hours, the property is accessed with your keycard.

The heart of the hotel is the magnificent lounge that features a loft level and glass ceiling. Cozy furniture dot the space and a “pantry” of assorted treats, snacks and drinks are beautifully displayed in plain view. You can help yourself or one of the staff is happy to do all the work for you. Complimentary high speed Wifi, printer and other business tools in the lounge loft meant that we could tend to work without having to visit a typical sterile business center. Our room was very spacious and beautifully decorated. Other important features included comfortable beds, full sized hair dryer (yes ladies – full sized and complete with a nozzle!) and large bathrooms with deep soaking tub and great water pressure. The food was equally outstanding.

What puts this hotel over the top is the staff. Professional, efficient and imaginative -- they go out of their way to make your stay enjoyable and to anticipate your needs thoughtfully. The guest rooms wrap around the lounge area. This means that anything you want is literally at your fingertips. The small number of guest rooms allows the staff to give each guest undivided attention 24/7, quite literally. There are no lines at a front desk, no waiting time for concierge services, room service is delivered in no time at all. The ratio of staff to guest is not the only thing that allows this property to deliver such extraordinary service. The other factor is employing true professionals determined to deliver top-notch service with care. This was demonstrated countless times during our stay.

Here are a couple of examples:
We needed a flower arrangement for a dinner we were attending – as the recipient is a boating enthusiast, we requested that they include a tiny boat in the arrangement. Not a problem! The staff didn’t flinch! The gorgeous arrangement, complete with little boat was wrapped and ready to go! It was a team effort led effortlessly by Monika.

I mentioned to Stefan, that when I lived in the UK as a child I loved a particular candy. That night, there was a bottle of champagne in our room and a tray of the candies I had mentioned casually in passing! So special!

Another night we came back to our room to find tens of candles lit around the room and rose petals on the bed in the shape of a heart. No occasion, just an opportunity to delight a guest. This type of service is nearly extinct elsewhere unless specifically requested.

When is the last time you leave a hotel and remember the name of every staff member who made your stay special? Here it goes: Lauren, Monika, Remus, Stefan, Julien, Piero, Peter, David, Victoria, Tyrone, Simone, Stefanie, Flo, Michaela, Mickesha, Juiliana and Marius. A long list of people who delivered flawless service.

There is no doubt where we will be staying on any future trip to London. We were curious as to whether this is a stand alone property. It is not. It is part of the Red Carnation group, properties dreamed up and presided over by Bea Tollman. She should be proud of her creation – hospitality at its finest.

  • Stayed June 2014, traveled on business
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Helpful?
8 Thank scooby19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sag Harbor, Ny
Level Contributor
261 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed June 30, 2014

41 Hotel is not a super high-end hotel. It is a welcoming ,warm comfortable little hotel with a meticulous style and staff. It has a great location just across from the Mews where the carriages for Buckingham Palace are housed, and right up the street from The Palace. There is some serious construction nearby - the rebuilding of Victoria Station, but it didn't cause any problems for those of us staying at the hotel. This is an unusual hotel idea - the housing of a small boutique hotel within (on one floor) a larger hotel. You enter off the street where there is a desk and attendant who can help with pretty much anything, and go up in the elevator to the hotel. You are guided through several hallways past guest rooms to the main reception room where everything happens. There is a living room area with a tv, a breakfast area, a library area, the reception desk and many very attentive staff members to assist with everything. You can have meals here, in your room, or next door in the larger hotel, or in the casual restaurant on the other side of the entrance. 41 Hotel is the comforting and comfortable harbor; a joy to return to after a busy day at the Victoria and Albert Museum, the Tate Museums, Harrods or any of the other myriad of London offerings.

  • Stayed May 2014, traveled solo
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Helpful?
2 Thank SagHarborAlice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arrowtown, NZ
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 30, 2014

We have stayed in London on many occasions but after a friend's recommendation we booked Hotel 41 for the last few days of a month's holiday in Europe. We were certainly not disappointed as the quiet "club" atmosphere, luxurious rooms and amenities were outstanding. The staff were a perfect balance of friendliness and professionalism - right from the welcome champagne to our evening departure for Heathrow. Arrangements were made on our behalf without hesitation or fuss. The availability of snacks and substantial evening food in the lounge was a bonus. Lauren and the front desk staff were wonderful and we can't wait to visit again!

  • Stayed June 2014, traveled with friends
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Helpful?
3 Thank drkenbuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex, UK
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 30, 2014

I must admit I had never heard of Hotel 41 when my husband told me he had chosen this hotel for our anniversary stay in London. However I knew it would be good as he had selected it because of its superb Trip Advisor reviews. What we hadn't anticipate was how fabulous our stay would be!!!

From the moment we arrived through the doors we experienced fantastic customer service. We were offered champagne by the Stephan the most unique, eccentric, likeable member of the Hotel 41 team. Such a wonderful way to welcome us.

The decor in the Executive Lounge is sumptuous and luxurious. The skylight ceiling allowing the afternoon sunshine to flood into the room. We later returned to this room in the evening to relax and enjoy a complementary drink and ice cream.

When we were shown to our room we were told that we had been upgraded to the Conservatory Suite. We didn't appreciate at the time how lucky we were until the member of staff kindly showed us to our accommodation. The suite consisted of a lounge area downstairs, upstairs was the bedroom, dressing room and huge bathroom. We were absolutely amazed when a button was pressed and the white ceiling folded back to show a huge glass conservatory roof! The suite was gorgeous, black and white themed luxury. A huge bed, a huge bath, a huge television and the stunning glass ceiling. We slept under that stars that evening, a truly unique experience.

Breakfast lived up to expectations. We dined in the Executive lounge which had been converted into a dining room. My husband opted for a cooked breakfast, whilst I decided to help myself to the Breakfast buffet bar. All top ingredients, and service second to none.

We really can not fault this amazing hotel. It you are fortunate enough to be able to stay here you will not be disappointed. Thank you Hotel 41 for making our anniversary stay so memorable. We literally can not wait to come back and visit!

Room Tip: For a special occasion the Conservatory Suite is amazing!
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  • Stayed June 2014, traveled as a couple
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Helpful?
4 Thank MT40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel 41

Property: Hotel 41
Address: 41 Buckingham Palace Road, London SW1W 0PS, England
Phone Number:
Location: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#1 Family Hotel in London
#1 Romantic Hotel in London
#1 Luxury Hotel in London
#6 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel 41 5*
Number of rooms: 30
Official Description (provided by the hotel):
Luxury hotel with club like atmosphere & 21st century business technology; near Buckingham Palace & Westend theatre. ... more   less 
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Also Known As:
41 Hotel London
Hotel 41 London, England

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