From first contact, through booking, to arrival, attention to detail was exceptional, even to describing where to pull up the car, "we'll unload sir and park the car for you, congestion charge paid sir?" (I had done something!). Arrived slightly early, "please take a seat sir, madam - champagne?" Very pleasant!
We were courteously shown to our room, the door opened, my wife immediately burst into tears for I had requested the "Romantically" package, (see it to believe it.)
A quick change prior to the concierge booked car arriving exact to time, concert and return to a beautifully appointed Lounge offering complimentary self service buffet with a "honesty tab" for drinks plus staff on hand offering assistance.
We've all stayed in Hotels where the room phone has 101 extension numbers and you eventually find reception or room service, well at 41 next to one button it reads "whatever whenever" how easy is that.
Well off for breakfast, what shall I have today?
Finally a big thank you to all the excellent friendly and polite staff, No! Staff is not the right word - Hotel Team, yes a big thank you to all the Hotel Team - excellent.
- Official Description (provided by the hotel):
- Luxury hotel with club-like atmosphere & 21st-century business technology; near Buckingham Palace & Westend theatre. ... more less
- Reservation Options:
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- Also Known As:
- 41 Hotel London
- Hotel 41 London, England