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“Top hotel, top staff” 5 of 5 stars
Review of Covent Garden Hotel

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Covent Garden Hotel
Ranked #11 of 1,066 Hotels in London
Certificate of Excellence
cambridge
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Top hotel, top staff”
5 of 5 stars Reviewed August 25, 2014

We were lucky enough to stay in the loft suite on this trip, which was spectacular...but what really makes this hotel special is the staff. The are attentive, professional and friendly - across the board from reception, the concierge, restaurant and housekeeping. So many other hotels get this wrong but CGH gets it right every time. Thoroughly recommended.

Room Tip: There are no bad rooms. All very quiet.
See more room tips
  • Stayed August 2014, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mark_spu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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840 reviews from our community

Traveler rating
    705
    110
    18
    3
    4
See reviews for
147
314
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151
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Jeddah, Saudi Arabia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 24, 2014

This was definitely a wonderful surprise. This quaint and charming hotel was staffed by people who made sure every need was catered for. I went on business to conduct interviews. The library was the perfect place for meeting people in a relaxed but professional atmosphere.
This hotel will definitely be my place to stay from now on be it for business or pleasure.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
1 Thank colazo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haverhill
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 24, 2014 via mobile

Went in for lunch and a drink - welcomed by Luke who was brilliant. Told us all about the new flagship Hamyard hotel and was 100% attentive and happy to chat. We subsequently visited Hamyard and had a guided tour of the hotel which is stunning. We will still probably go back to the Covent Garden Hotel though for its unique atmosphere.

Stayed August 2014, traveled with friends
Helpful?
Thank kingston11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park city, utah
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 18, 2014 via mobile

A lovely place to be in every way. From the wonderful, caring and thoughtful staff to the beautifully appointed drawing room, restaurant and common areas to the gorgeous whimsical rooms and fantastic bathrooms our stay could not have been better. This is my third visit to this wonderful property and it gets better each time. My son flipped over the scones at tea, they were truly more delicious than those served at the fancy high tea at Browns hotel! To illustrate the extra mile the staff will go to - At the Covent garden hotel - The same son was most generously treated to extra scones late in the evening by the most kind bearded waiter who originates from Spain. Luke and all the of the concierge were incredibly helpful in ensuring we had spectacular meals and great theater tickets. Must also mention that breakfast is delicious - don't forget to try the incredible house made granola and I have to comment on the array of fresh fruit that is presented at ripe perfection as it is a personal annoyance to me when a restaurant serves unripe and poor quality fruit.

I love luxurious boutique hotels and The experience at the Covent garden hotel is one my absolute favorites!

Stayed August 2014
Helpful?
2 Thank love2travel700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san francisco
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed August 13, 2014

This is a lovely intimate hotel in a great location that has been beautifully designed. The space is at once casual, quirky, yet classic and luxurious -- the rooms as well. That's a hard line to walk!

The street is quaint and the location, as other reviewers have mentioned, is central to theaters and many other sights as well.

I echo the other reviews with regard to their attached restaurant, simply mediocre food but very friendly service and incredibly convenient.

The rooms were immaculate, seriously immaculate. The linens were sublime (very high thread count), pillows and beds extremely comfortable to the extent that waking was difficult.

Room Tip: Rooms on the first floor have more convenient access to the library and honor bar; two wonderful com...
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  • Stayed August 2014, traveled solo
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank worldtraveler_1037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv
Level Contributor
116 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed August 6, 2014

This is a great hotel very well located , double windows quite in room, great walking distance any were or bike on a sunny day.
The hotel is design hotel so all is nice but the service is just ok, mainly the reception , could use older more experienced service oriented people , they just do what you ask no extra mile,
When asked about reservations at sister hotel they reply do it online. Or when asked about the bed setup they say maybe it could be changed to a twin than forget about it and don't ask again.
The service at breakfast was great and so was Nicky the concierge , helpful friendly and had good restaurant tips.
Would be back and stayed in two other firmdale hotels but why they don't follow or encourage that is beyond my logic.

Room Tip: Stayed in 217 a large room very nice but facing Shaftesbury ave. quite as per double glass.
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Service
Helpful?
3 Thank IssyE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 29, 2014

The Covent Garden Hotel is located on a charming street in a “happening” neighborhood. The rooms are well designed with the design details not overwhelmingly obvious. The staff is helpful. We arrived at 6:50 pm, asked the concierge for ticket recommendations and we were in our seats watching the curtain rise on “Bringing up the Bodies” at 7:30 pm.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank JKNYC12014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Covent Garden Hotel

Property: Covent Garden Hotel
Address: 10 Monmouth Street, London WC2H 9HB, England
Phone Number:
Location: United Kingdom > England > London > Covent Garden
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Family Hotel in London
#11 Luxury Hotel in London
#25 Romantic Hotel in London
#28 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Covent Garden Hotel 5*
Number of rooms: 58
Official Description (provided by the hotel):
The Covent Garden Hotel opened in April 1996 but the building dates back to the 1890’s when it operated as a French hospital. It is located in Monmouth Street, a charming cobbled street in the heart of the theatre district and surrounded by interesting boutiques, restaurants, cafes and bars. Covent Garden Hotel is "a quirky modern take on traditional English style." The hotel's interior has been dramatically designed by owner and design director Kit Kemp, and reflects her personal attention to detail. The ground floor is just like a stage set. A quietly bustling lobby leads into Brasserie Max, the hotel’s bar and restaurant. Up a sweeping stone staircase and into a sumptuous wood paneled drawing room and library, each with a log burning fireplace, quirky furniture and vivid upholstery. Downstairs there is a gym, private event space and a screening room. ... more   less 
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Also Known As:
Covent Garden London
Hotel Covent Garden
Covent Garden Hotel London, England

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