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“Exceptional” 5 of 5 bubbles
Review of Covent Garden Hotel

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Covent Garden Hotel
Ranked #14 of 1,089 Hotels in London
Certificate of Excellence
Dublin, Ireland
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Exceptional”
5 of 5 bubbles Reviewed January 12, 2014

We spent a wonderful weekend in this beautiful hotel - brilliant location and exceptional customer care down to the last detail. The concierge planned our trip in advance and we got bookings into very popular restaurants without difficulty. The hotel is perfect and the honesty bar was a revelation!!! We will back again and again.... Thank you for making the weekend so special for us.

Room Tip: All rooms have different themes so you could check their website
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Harrison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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947 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Massachusetts
Level Contributor
62 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed January 11, 2014

This hotel is the best hotel I have stayed in London. It is discreet and on a quiet street in a great part of London. And best of all the rooms are quite big! The staff is super. Be sure to try the coffee place across the street.

Room Tip: Room 208 was great
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  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Abstraction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
94 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed January 10, 2014

We stayed here on a Friday night because we were in town for a show. I would have loved to stay longer - perfect location in quaint Monmouth Street, beautiful and characterful hotel, helpful staff, wonderful bedroom, lovely facilities (especially the drawing room), and great breakfast dining. Top of the list: the most comfortable bed... EVER.

Room Tip: We had a street facing room on the 4th floor. No issues with noise at all.
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  • Stayed January 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Travellingdave0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
solihull
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed January 3, 2014

We booked a 4 night stay at the CGH between Christmas and New Year to see a show some sights and do a little shopping.
We hadn't stayed there before but had heard good reports. Well we weren't disappointed. What a great hotel in a fantastic location and such a helpful and friendly team from the moment we arrived until we reluctantly left.
Our hotel of choice when in London from now on.
Ps try the Gentleman's tea it is to die for!!!

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 1bluezone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, Canada
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed January 1, 2014

We went to Covent Garden Hotel for their afternoon tea. Two of us had the Christmas tea, and my husband tried the gentlemen’s tea (basically mini sandwiches, chips, a mini burger, and scotch egg). As with all London high teas, it was overpriced, but worth it for the experience. The Christmas high tea was delicious - lots of festive sandwiches and treats. The atmosphere is nice – although we were there a little later, and it did get quite noisy around 5PM when people arrived for after work drinks. If you are looking for somewhere calm and quiet then I would suggest looking elsewhere.

One note…my friend ended up having a mishap with her food. The staff were so apologetic – our server assured us that “she went down to the kitchen and made some people cry” (and we didn’t doubt her for a second!). They really compensated us well for the error – the manager brought us complimentary champagne, our waitress brought us any extra goodies that we wanted, and my friend ended up getting her high tea for free. The service was incredible and definitely made up for the mishap. I would strongly recommend this place to anyone!

Stayed December 2013, traveled as a couple
Helpful?
Thank CarolynCyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wokingham, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 1, 2014

This is a fabulous hotel set in the heart of Covent Garden in an ideal setting for theatres and shopping. The hotel is exquisite with wonderfully attentive staff in very comfortable surroundings.
The bedrooms are fantastic extremely comfortable with all that you want and more. High end toiletries just top off the magnificent bathrooms.
We enjoyed afternoon tea that was faultless, served in very comfortable surrounding. We enjoyed the bar in the evening after a visit to the theatre.
Breakfast was excellent we particularly enjoyed the surroundings as it was waitress service it gave the feeling of relaxaton and not the usual manic rush around to various stations for elements of breakfast.
If you want to feel that your custom matters I would recommend a vista to this Firmdale Group hotel.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bob2al1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed December 31, 2013

This was our second stay at a Firmdale hotel - the other being the Soho - and out of the two I think I prefer this one, mainly because of the location right in the heart of Covent Garden and also because it had such a lovely, cosy atmosphere. We arrived well before check-in, but were able to go straight to our room, which was great, and received an upgrade - even better. We had cocktails in the bar in the evening and although these were lovely, the service was quite slow - as previous reviews have also commented - and this is why I have rated it four stars instead of five. Breakfast the following morning was delicious - a good selection of Continental items and a generous full English. We would definitely return.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Covent Garden Hotel

Property: Covent Garden Hotel
Address: 10 Monmouth Street, London WC2H 9HB, England
Phone Number:
Location: United Kingdom > England > London > Covent Garden
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Family Hotel in London
#14 Luxury Hotel in London
#25 Romantic Hotel in London
#28 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Covent Garden Hotel 5*
Number of rooms: 58
Official Description (provided by the hotel):
The Covent Garden Hotel opened in April 1996 but the building dates back to the 1890’s when it operated as a French hospital. It is located in Monmouth Street, a charming cobbled street in the heart of the theatre district and surrounded by interesting boutiques, restaurants, cafes and bars. Covent Garden Hotel is "a quirky modern take on traditional English style." The hotel's interior has been dramatically designed by owner and design director Kit Kemp, and reflects her personal attention to detail. The ground floor is just like a stage set. A quietly bustling lobby leads into Brasserie Max, the hotel’s bar and restaurant. Up a sweeping stone staircase and into a sumptuous wood paneled drawing room and library, each with a log burning fireplace, quirky furniture and vivid upholstery. Downstairs there is a gym, private event space and a screening room. ... more   less 
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Also Known As:
Covent Garden London
Hotel Covent Garden
Covent Garden Hotel London, England

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