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Review of Harrods

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Independent Shopping Tour of London with Private Driver
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Ranked #83 of 1,676 things to do in London
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Fee: No
Recommended length of visit: 2-3 hours
Owner description: Harrods remains at the height of British luxury retail, attracting millions of loyal customers from across the globe with its unrivalled product selection, world-class service, innovative retail theatre and historic setting. The store was opened in 1849 by Charles Henry Harrod as an expansion of his humble East End grocery and tea business. Today, it is one of the most distinguished names in the world. Seven floors and 330 departments showcase the best of luxury merchandise, from high-end fashion and accessories to the finest homewares and the latest technology. There are 28 restaurants in-store; we continue to enhance our portfolio with Galvin Demoiselle, Bentley's Sea Grill, and the institution that is The Georgian. Customers enjoy a wealth of exclusive services, such as By Appointment Personal Shopping and The Penthouse, a private suite dedicated to unsurpassed bespoke service in a beautiful environment. Other departments include the Urban Retreat at Harrods spa, a theatre ticket bureau, and The Studio, the store's interior-design service. Qatar Holding acquired the business in 2010, and it continues to guide - and invest strongly in - the store according to its philosophy: Anything is possible. Harrods continuously seeks to surpass the desires and expectations of its customers, staying true to its original motto: Omnia omnibus ubique (everything for everyone, everywhere). Harrods is located on Brompton Road, near the Knightsbridge London Underground station.
Reviewed March 21, 2013

this shop is amazing its perfect shop ever its like a new world inside

its glamrouse with famouse celebraties


WOW just amazingly glam shop ever my sisster michelle jones work there as a assisent mens wear

Thank Charlotte J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,655 - 6,659 of 13,107 reviews

Reviewed March 21, 2013

I'm passing through London on a twelve hour layover to New York. Harrod's is a great place to visit if you don't have too much time in London. Catch the Picadilly Line from Heathrow to Knightsbridge Station (less than an hour). Harrod's is a block a way. Why buy oversized Toblerone bars as gifts at Heathrow duty free? Bring home teas, marmalade, truffles, and everything British, delicious, and luxurious. Also, Harrod's is a great place to duck out of London's notorious tourist unfriendly weather. The staff at Harrod's on the other hand is very friendly, efficient, and professional. Then after you have dried off, warmed up, amd picked up some special items head back out on the street to explore.

Thank JamesNYC212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2013

Every time I come to London I always have to visit harrods. The food hall is great with so much variety. I especially like coming to Harrods to go to Pet Kingdom. I love buying all my pets gifts for Christmas and birthdays although choosing is hard as there is so much choice :) all the staff are always very friendly and pleasant. For anyone who hasn't been to Harrods before, it's such a magnificent place. You'll be amazed. I shall be visiting again very soon as its my puppy's 1st birthday so she needs to be spoilt with presents. To sum it up...always a very enjoyable shopping experience.

2  Thank Kate R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2013 via mobile

It is big, it's is ostentatious, but it's great! So much to see all under one roof, from the completely mad things to the more everyday things, it's great to walk around and you can always find something to catch your eye whatever the price!

Thank Gareth24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2013

Quality at its best, high service and matching prices, chocolate objects are pices of art, the people who are attending you are clean, nice outfitted, true friendly and polite, you can find the best on all counts, if its not here it does not exits! The world needs more of this! Take some time to roam about and get the feel of it. Just marvelous!

1  Thank Jan-Ernst d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie_Ratcliffe, Guest Relations Manager at Harrods, responded to this reviewResponded March 21, 2013

Thank you for the great feedback. I hope we can welcome you back to the store in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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