I was so excited to visit the Hayward Gallery after my visit 4 years ago so when I stopped by and was told it was 'closed' I was rather annoyed. Their website didn't say they were closed... in fact, they said one of their exhibits was closing soon but was open. When I prompted the lady at the front desk about this, she said 'its the free thing upstairs.' I left since why would I be excited if their own employees aren't? :(
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