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“Home away from home” 5 of 5 stars
Review of The Hide London

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The Hide London
230 Hendon Way, London NW4 3NE, England   |  
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Hotel amenities
Ranked #64 of 1,066 Hotels in London
Certificate of Excellence
Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Home away from home”
5 of 5 stars Reviewed January 12, 2013

This place is a small, boutique hotel, with very well appointed rooms. The facility is only 2-3 years old, so everything is very new. The place is spotless and very well maintained. You can tell that they really care about what they are doing. This is not a chain hotel with staff that just does their job half-heartedly. The attention to detail is present everywhere you look. Without a doubt, the most impressive part of this place is the staff; every single one of them treated us like family and was attentive and helpful. The hotel is not in the heart of the city as one reviewer pointed out, but it is not that far either. The tube station is just down the road. I would definitely return to this hotel and recommend it to everyone.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank JoeVesco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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842 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
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English first
Stoke-on-Trent, England, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 11, 2013

Wow, upon arrival all the way through the stay it has been amazing. First of all location, it is literally a 5 minute walk from Hendon Central, just leave the station and turn left and you'll find it. Really easy to get to- just don't trust google or apple maps as it puts you on the wrong side of the road next to the pub and you end up in the residential area looking lost.

We were greeted by the lovely man on the desk who was amazing in the fact that as they'd changed the hotel rates (to lower than what i agreed to pay) he'd knock the difference off my bill...what a start! But then, more surprise, along with the usual hotel bits of breakfast times etc...he took my bag and walked us to our room.

Everything is clean, crisp, modern and with purpose. The bed is the comfiest bed, and the shower, both powerful and hot.
You don't need to take any toiletries! All supplied by l'occitaine (sp?) there was shower gel, shampoo, toothbrush kit, shaving kit, nail kit, slippers, shower cap etc etc. All incredibly well thought out for business travellers perhaps... either way i got excited. The only 'drawback' (only for some) is that the only brightly lit mirror is in the bathroom, and to dry your hair you need to sit on the floor by the wardrobe (as the dryer is connected in there). Not a problem for me, but maybe for those who prefer a dressing table. But there is a seat and small table provided next to it, near plug sockets too should you so wish to move over there.

Free wifi, yay, fully air conditioned (not necessary as its january, but great in the summer i bet)..but one of my favourites..blackout blinds, and of course plug sockets by the bed (awesome when mobile phone is also your alarm)

Greeted with a plate of guilian chocolates and complimentary drinks in the fridge (that were replaced free of charge the next day). Everything was a delight.

Breakfast was impressive. There is a vast variety of choice, from fresh fruit, cereal, pastries to the more eclectic varieties of cheese and meats for the more european palette.

The staff were exceedingly helpful, and the little touches (such as the tea being fortnum and mason) made you feel like you were staying in pure luxury for a bargain and only 20 mins tops to the centre.

Will definately be returning, and will recommend it to you all

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Lita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed January 11, 2013

Okay a nice little bijou hotel but honestly what is it with everyone? I have spent time in hundreds of hotels due to my work and personal trips but cannot understand why this is so high up in the London ratings. It is right on the outskirts of London, and for the right customer who wants free parking for the day and then spends 30 minutes taking the tube into zone 1, it is fine. But I can stay at a central zone 1 hotel, with the convenience of walking to my hotel and paying the difference for a car park space and congestion charge. I just do not want to commute at the end of a nice evening or day of shopping/trips all the way back out to Hendon Central station!
The clerks are all friendly and nice but there is NO ROOM service, I mean come on the number of rooms is minimal and I can only think the overheads are being kept to a minimum for kitchen staff. Not impresesed and a really good bit of marketing but not for me!

Room Tip: The hotel faces a major London A-road that filters onto the North Circular and M1, so all fron facin...
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  • Stayed December 2012, traveled solo
    • 3 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
8 Thank Homepsych
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marche, italy
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 10, 2013

we've been there for a couple of days just after New Year Day 2013. it's really hidden among houses so it was a bit difficult to find it even with the sat-nav. Anyway inside it's a REAL LUXURY, refined taste, quality toiletries (Occitaine), excellent chocolates, tea-bags, biscuits, hot chocolate, modern neat clean furniture, samsung TV set, a huge powerful shower head, facial tissues coming out from an elegant silver cube, plenty of wall sockets for mobiles, laptops etc.
We didn't even realise that the room was small (basic double room,190 £ for 2 nights), because it was cosy, warm and stilish enough just to forget there was no room for 2 big luggage.
Staff is very welcoming, helpful and smiling.
A big bonus the car park just in front.
Breakfast is from 7.30 to 10.30.
The day you leave the hotel, you can stay till midday, which is really unusual. A big, big bonus too.
Of coursse it's not a hotel to stay at, but a hotel to visit London. In fact the station is only 2 minutes walk from the hotel, about half and hour from Oxford Street by train.

So if you have to stay in north london, go for it!!
Carmen

Room Tip: we stayed in a BASIC DOUBLE ROOM ground floor. Small but with all luxury comforts. Not a single nois...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank carmen c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed January 5, 2013 via mobile

This hotel is named well, it is an absolute "hidden" gem. The staff is like no other. We found this hotel out of the blue because it is in the Golder Green area. We arrived 12 of us from all over the USA and Israel, for a very sad occasion. The staff enveloped us like we were there family and understood our grief.

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank shira s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 2, 2013

I recommend this hotel to anyone visiting London. It's a bit far from the centre of London but a very short walk from the tube station and offers a relaxing get away at the end of a busy day. The room was clean with great decor. The photos on their website represent the Hide well. The concierge was alway friendly and helpful and I particularly enjoyed their breakfast. We left the Hide feeling more pampered and refreshed than any other place on our three week journey.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank TinicE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shropshire, United Kingdom
Level Contributor
98 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed January 2, 2013

I have been fortunate enough to spend two short breaks in as many months, at this excellent Hotel.
The overriding factor which makes "The Hide" so special is its Staff who work tirelessly to ensure you stay is memorable, I’m not talking of anything out of the ordinary but just things other Hotels seem to have lost to their detriment, things like the Nothing is too much trouble reception staff (printing off e-mails, providing a Jug of Milk for a late night Coffee, and ensuring an item we left in reception was placed in the room for our return), and all of this is done in such a way as you the customer believe they care, service which is sadly disappearing from these shores?
The Hotel itself is Modern and extremely well presented, with the communal areas such as the Breakfast/Lounge area to the Public Toilet all being of the highest standard and immaculately clean, it makes such a refreshing change to see such attention to detail.
The rooms are spacious and once again immaculate in their attention to detail and cleanliness, from the Courtesy Mini Bar (Soft Drinks and Water), the Fresh Orchids, the welcome platter of Chocolates, the Bathrobes and Slippers and L’Ocitane Toiletries, The Hide certainly doesn’t hold any punches when delivering value for money.
Breakfast, The Hide doesn’t over Gilt the Lilly, but what they do is provide a very high standard Continental Breakfast to rival any other establishment and put so many of their competition to shame.
I cannot over praise this Hotel, but I did forgot to mention, (and some reviewers have criticised, do your homework!) is the fact The Hide is on the outskirts of town, but an easy Tube trip puts you in the centre of the City in 20 minutes and given the Hotel is 2 minutes from the Tube this is no great shake, and of course it has the added benefit of FREE onsite parking and an excellent 5 minute link from the Motorway (really it has it all).
So for a trouble free, value for money Hotel within a stone’s throw of the City, The Hide ticks all the boxes.

Room Tip: For a Quieter Nights Sleep ask for a room at the rear of the Hotel
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank ShropshireHoppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hide London

Property: The Hide London
Address: 230 Hendon Way, London NW4 3NE, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#31 Best Value Hotel in London
#56 Romantic Hotel in London
#97 Business Hotel in London
#134 Family Hotel in London
Price Range (Based on Average Rates): $$
Number of rooms: 22
Reservation Options:
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Also Known As:
The Hide London Hotel London
The Hide London England

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