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“Excellent” 5 of 5 bubbles
Review of One Aldwych

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One Aldwych
Ranked #40 of 1,087 Hotels in London
Certificate of Excellence
Leeds, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent”
5 of 5 bubbles Reviewed May 6, 2013

Beautiful hotel, excellent service, rooms a bit small but it seems that is always the case in London. Room was gorgeous,staff are extremely helpful and friendly - really first class service and nothing was too much trouble - I had forgotten my iphone 5 charger and they immediately brought one to the room. Breakfast was truly amazing.

  • Stayed March 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cassandra_CJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardRombough, Public Relations Manager at One Aldwych, responded to this review, May 9, 2013
Dear Cassandra_CJM

We are delighted that you enjoyed your visit to One Aldwych. Thank you for your kind review and for your mention of our first class service. We do hope that we will welcome you again.

Yours sincerely

Howard Rombough
Public Relations Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,922 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (156)
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English first
Essex
Level Contributor
82 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 bubbles Reviewed May 3, 2013

Stayed over Easter this year and thoroughly enjoyed our weekend. After hours of walking we spend a wonderful couple of hours reading in the residents lounge, we were on our own except for the waitress who appeared every so often to see if there was anything we wanted, after the noise of London the peace was bliss.
The hotel staff were very helpful and friendly and the hotel itself is stylish and comfortable. We had a standard room which was more than adequate and very comfortable.
They could raise their game with the coffee at breakfast, but apart from that no complaints.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank oxuk2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardRombough, Public Relations Manager at One Aldwych, responded to this review, May 9, 2013
Dear oxuk2011

Thank you for your review following your Easter visit to One Aldwych. We are delighted that you enjoyed your stay and found the time to enjoy our new guests only ‘Lounge at One’. We have noted your comment regarding our coffee and appreciate this feedback. It would be our pleasure to welcome you again soon.

Yours sincerely

Howard Rombough
Public Relations Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 30, 2013

I stayed at One Aldwych on Saturday 27 April with a friend for my 40th birthday - from the minute I stepped in the staff treated me as a special guest and really looked after me. The lobby bar is fantastic, good music, great sofas, we spent a blissful afternoon drinking amazing cocktails. The room was super clean, luxurious, and quiet. The swimming pool a complete treat with no chlorine and music underwater! Small touches like a cake for my birthday and champagne courtesy of the hotel all made it such a special experience - thank you One Aldwych I will be back!

  • Stayed April 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank K M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardRombough, Public Relations Manager at One Aldwych, responded to this review, May 3, 2013
Dear KM

Thank you for posting a review following your recent visit to One Aldwych. We were delighted to welcome you for your celebration and are thrilled to hear that we helped to make your day special. We do hope that we will be able to welcome you back again.

Yours sincerely

Howard Rombough
Public Relations Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Level Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed April 29, 2013

A great, modern Five star hotel located in the most convenient place you can be in London and very close to the theatre district and walking distance to the famous covent gardens and I have to say, everywhere else! Incredible room (where we stayed). Impeccable. Great and friendly international staff. The heated pool is complete with music under water.
The lobby a great place to hang out and has full bar. Our room came complete with a king size bed.

Room Tip: I think any room would do it.
See more room tips
  • Stayed January 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fausto C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardRombough, Public Relations Manager at One Aldwych, responded to this review, May 3, 2013
Dear worldwelltravelled

It was a pleasure to welcome you to One Aldwych and thank you for your great review.
We appreciate your comments regarding our friendly team and our ideal location in London’s Theatreland. We hope we will see you again.

Yours sincerely

Howard Rombough
Public Relations Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dorking
Level Contributor
200 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed April 26, 2013

We stayed one night for a special occasion and had a great stay. The room was a really decent size for a city centre hotel (we had ticked the box for an upgrade at the time of booking), and stylishly decorated - even though the lighting system took a bit of working out! The large and comfortable bed and pillows ensured a good nights sleep. We treated ourselves to a champagne afternoon tea which was delicious, with plenty of extra sandwiches and cakes proffered by the friendly and attentive bar staff. Breakfast was also very good. The hotel offers a nice mixture of style and approachability with smartly turned out and helpful staff. We would definitely stay again.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PlummyDorking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardRombough, Public Relations Manager at One Aldwych, responded to this review, April 30, 2013
Dear PlummyDorking

Thank you for writing a review following your recent stay at One Aldwych. We very much appreciate all your positive comments and are pleased to know that you especially enjoyed our champagne afternoon tea in The Lobby Bar. We do hope that we will be able to welcome you again.

Yours sincerely

Howard Rombough
Public Relations Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 25, 2013

One Aldwych is an exciting and beautiful boutique hotel on the Strand in the very heart of London. The modern hotel rooms are beautiful and quiet with large baths and a very comfortable bed. They have fresh flowers in each room and beautiful art, and turn down service at night, including a card with a weather report for the next day. Morning breakfest in the Indigo restaurant on the merzzannine is superb. The staff are all very attentive and helpful and you are treated like you are a star. Given the hotel's superb location, it is an easy walk to the theatre and to many of the best museums and historial sites of London. I especially enjoyed the beautiful lobby bar where I enjoyed some very stylish, inventive and tasty cocktails. I spent 7 heavenly days at One Aldwych and I will return many times in the future.

  • Stayed April 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardRombough, Public Relations Manager at One Aldwych, responded to this review, April 30, 2013
Dear James P

Thank you for your lovely review following your week long stay at One Aldwych. We are thrilled that you enjoyed your time with us and would like to thank you for your comments on our facilities, attentive team and superb location in the heart of London.

We are so pleased to hear that you will return and look forward to seeing you again.

Yours sincerely

Howard Rombough
Public Relations Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed April 15, 2013

The lobby bar is a great for a nice refreshment. Service is very attentive from the moment you arrive. You get a great welcome from the doorman. Inside its very calm and if you are lucky to get a seat near the window, you'll see the world whiz past you.

Cocktails are great, slightly expensive, but you are in central theatre land!

  • Stayed December 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Happyfriends047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardRombough, Public Relations Manager at One Aldwych, responded to this review, April 22, 2013
Dear Happyfriends047

Thank you for your kind review of our Lobby Bar. We were delighted to welcome you and hope that we will see you again soon.

Yours sincerely

Howard Rombough
Public Relations Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about One Aldwych

Property: One Aldwych
Address: 1 Aldwych | Westminster Borough, London WC2B 4BZ, England
Phone Number:
Location: United Kingdom > England > London > Covent Garden
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in London
#17 Business Hotel in London
#23 Family Hotel in London
#27 Romantic Hotel in London
#40 Luxury Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One Aldwych 5*
Number of rooms: 105
Official Description (provided by the hotel):
One Aldwych is an award-winning contemporary luxury hotel with a superb location in Covent Garden. Set in the heart of Theatreland, just moments away from the world-famous Royal Opera House and many of London's top attractions, this five-star hotel is perfectly placed for exploring the capital. Each of One Aldywch's 105 bedrooms and suites has been individually designed to provide the utmost in comfort and feature original works of art from the hotel's private collection. Guests are welcome to use The Health Club's stunning chlorine-free pool with underwater music and state-of-the-art gym during their stay. Indigo restaurant is popular with guests and locals alike and ideal for pre and post theatre suppers. Showcasing innovative and thoughtful food, courtesy of Executive Chef Dominic Teague, the Indigo menu incorporates the finest seasonal ingredients carefully sourced from the British Isles, and also happens to be entirely gluten and dairy-free. The Lobby Bar's inventive cocktails and afternoon tea inspired by Charlie & the Chocolate Factory are just some of the many other reasons that make a stay at One Aldywch so memorable. ... more   less 
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Also Known As:
1 Aldwych
One Aldwych Hotel London
One Aldwych London, England

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