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“amazing” 5 of 5 stars
Review of One Aldwych

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One Aldwych
Ranked #37 of 1,072 Hotels in London
Certificate of Excellence
Poole, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“amazing”
5 of 5 stars Reviewed February 4, 2013

I went their for my husband birthday well what can i say , amazing food , staff very friendly and helpful , prices were really good for London i took my two children as well 6 and 4 the were really good with them and they did a children's menu.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank graceypops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardRombough, Public Relations Manager at One Aldwych, responded to this review, February 6, 2013
Dear graceypops

It is wonderful to hear that One Aldwych took care of you during this very special celebration.
We do hope to see you again.

Yours sincerely

Howard Rombough
Public Relations Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,599 reviews from our community

Traveler rating
    1,225
    257
    76
    29
    12
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316
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323
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
Dublin, Ireland
Level Contributor
76 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed February 4, 2013

Just had a one night trip in London recently and chose One Aldwych for its location. It was fantastic in that regard, but I have to say I was also very impressed with the service. Very attentive and responsive to every enquiry. Rooms very well appointed and bathroom a good size. Separate shower and bath is always a plus in my book. Didn't eat there but the bar is very nice and always seemed busy. Would definitely return.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LarKir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardRombough, Public Relations Manager at One Aldwych, responded to this review, February 6, 2013
Dear LarKir

Thank you for your kind review and such complimentary words about our service and facilities. We look forward to your return.

Yours sincerely

Howard Rombough
Public Relations Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington State
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 30, 2013

We stayed at One Aldwych in July 2012 and were very pleased. The location is exceptional for walking around Covent Gardens and Soho. The staff went out of their way to make sure we had a pleasant stay and provided excellent restaurant recommendations. Our last night the hotel had an unfortunate incident where the fire alarm went off. Although the staff was flustered and did not sufficiently direct everyone in the halls, they made an outstanding effort to apologize the next morning. They had a fabulous breakfast to go waiting for our party of 4 at 6am as we prepared to leave for the airport. They went above and beyond what I have seen at other hotels to make sure their guests are happy. We will definitely return.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank hmarti24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardRombough, Public Relations Manager at One Aldwych, responded to this review, January 31, 2013
Dear Hmarti24

Thank you for your review of One Aldwych. We appreciate your positive comments, including our location in Covent Garden and the excellent service you received throughout your stay. I would like to apologise that our Fire Alarm was raised on your last night. We do take our Fire Procedures extremely seriously and this was thankfully a false alarm. I am delighted that you wish to return to the hotel and we hope to see you soon.

Yours sincerely

Howard Rombough
Public Relations Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level Contributor
191 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed January 29, 2013

We had a pleasant stay at One Aldwych, it's a modern and clean hotel, good service, helpful staff.

One Aldwych has two restaurants, Indigo opens everyday which has only a few choices on the menu, the other one Axis which has more choices, but it closes on Sunday and Monday. There are lots of restaurants in this area but sometimes we just don't want to go out after a tired day.

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank CelloB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monmouth Beach, New Jersey
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 23, 2013

While this is a much overused expression in the UK, it aptly describes this terrific hotel in the heart of things in London. Its location is just perfect for all types of adventures and fun, whether it by the theater, the Borough Market, Covent Gardens, the museums and what have you. And when you are done with the day (frankly, at any time of day) there is a terrific pool with steam and sauna waiting in the basement. The staff were all so very courteous and helpful, despite the concierge is a Millwall supporter, and provided helpful hints on navigating in the city. Different fresh fruit in the room every day, and shoes shined every night. Coupled with the lounge and bar and restaurant, it makes this hotel...well...brilliant.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Scott A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardRombough, Public Relations Manager at One Aldwych, responded to this review, January 24, 2013
Dear Scott A

Thank you for taking the time to write following your recent visit. I am delighted to hear that you enjoyed our prime location in Covent Garden and thank you also for your lovely feedback regarding our staff and facilities, such as our new private guest lounge. We hope to see you again soon.

Yours sincerely

Howard Rombough
Public Relations Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 19, 2013

We stayed at the Aldwych Thanksqiving week 2012. The service staff is totally committed to doing everything possible to make your stay memorable.
We had reservations near the hotel for dinner and they offered to walk us over..There recommendations for dining were right on target, I would recommend not taking the executive room it's smaller than the next level.
Taxis are easy to get. but the hotel is in the heart of Covent garden and the Theater District.

Room Tip: Take one level above executive room ....that one is small.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Irene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardRombough, Public Relations Manager at One Aldwych, responded to this review, January 24, 2013
Dear Irene S

Thank you for your review following your recent stay at One Aldwych. I am pleased to hear that you enjoyed your time with us and appreciate your kind comments regarding our high service standards and location in the heart of London. We do hope to welcome you back.

Yours sincerely

Howard Rombough
Public Relations Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 19, 2013

Returning to London after a couple of months.....and back to One Aldwych again.....another excellent stay and it is starting to be my London home....well run hotel, staff are helpful and professional, and the quality of the stay is really really brilliant.
Thank you One Aldwych

  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank man1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardRombough, Public Relations Manager at One Aldwych, responded to this review, January 24, 2013
Dear Man1975

Thank you very much for returning to stay at One Aldwych and for your lovely review. I am thrilled to hear that we are becoming your home in London and do hope that we can welcome you again soon.

Yours sincerely

Howard Rombough
Public Relations Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about One Aldwych

Property: One Aldwych
Address: 1 Aldwych | Westminster Borough, London WC2B 4BZ, England
Phone Number:
Location: United Kingdom > England > London > Covent Garden
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in London
#17 Business Hotel in London
#23 Family Hotel in London
#27 Romantic Hotel in London
#37 Luxury Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One Aldwych 5*
Number of rooms: 105
Official Description (provided by the hotel):
One Aldwych is an award-winning contemporary luxury hotel with a superb location in Covent Garden. Set in the heart of Theatreland, just moments away from the world-famous Royal Opera House and many of London's top attractions, this five-star hotel is perfectly placed for exploring the capital. Each of One Aldywch's 105 bedrooms and suites has been individually designed to provide the utmost in comfort and feature original works of art from the hotel's private collection. Guests are welcome to use The Health Club's stunning chlorine-free pool with underwater music and state-of-the-art gym during their stay. Indigo restaurant is popular with guests and locals alike and ideal for pre and post theatre suppers. Showcasing innovative and thoughtful food, courtesy of Executive Chef Dominic Teague, the Indigo menu incorporates the finest seasonal ingredients carefully sourced from the British Isles, and also happens to be entirely gluten and dairy-free. The Lobby Bar's inventive cocktails and afternoon tea inspired by Charlie & the Chocolate Factory are just some of the many other reasons that make a stay at One Aldywch so memorable. ... more   less 
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Also Known As:
1 Aldwych
One Aldwych Hotel London
One Aldwych London, England

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