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“Another wonderful stay”
Review of Brown's Hotel

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Brown's Hotel
Ranked #20 of 1,077 Hotels in London
Certificate of Excellence
Reviewed February 1, 2014

We are never disappointed by this hotel. Fabulous rooms, happy and helpful staff and the most comfortable beds. Everything is immaculate with great attention to detail, can't recommend this hotel enough.

  • Stayed: January 2014, traveled on business
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1  Thank LouiseBowman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this reviewResponded February 12, 2014

I am so pleased to learn that we never disappoint, and I thank you for your superv recommendation. We shall look forward to welcoming you on your next stay.

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862 - 868 of 1,457 reviews

Reviewed January 26, 2014

We stayed over Christmas at this, my mother-in-law's favourite London hotel. The service as always was excellent, our rooms, spacious, comfortable and bright. Afternoon tea in our room was a joy and dinner in the restaurant impeccable. You pay a lot of money to stay at Brown's, but you know you can expect excellent, professional standards in everything they offer - we are never disappointed when we choose this hotel. Stay here, you will not be disappointed.

  • Stayed: December 2013, traveled with family
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2  Thank quin-i-bog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this reviewResponded February 12, 2014

Thank you for your glowing review of Brown's and your very favourable comments about our high standards of service and attention to detail. Especial thanks too to your mother-in-law for naming Brown's as her favourite London hotel and choosing to stay with us over Christmas.

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Reviewed January 25, 2014

We stayed at Browns for the first time for my husband's birthday. The hotel is very start, the staff are extremely professional, as you would expect, in particular John the doorman.
The evening "turn- down" service made us smile- slippers placed on a sheet, eye gel on the pillow etc. The bed was so comfortable but unfortunately we were kept awake from 5:30 as a result of a party in a nearby room. The night staff were aware of this because they delivered room service on several occasions but didn't appear to be concerned about the music & loud noise. The staff delivering the party food & drink spoke at normal volume even apologising to the party room because they'd had a delay in service! When we we t for breakfast the music was still on & I told reception at check-out. Johan the reception manager was apologetic & arranged a bottle of wine for our lunch table. I would have rated excellent but this is not really what I would expect for a, hotel of this quality.

  • Stayed: January 2014, traveled as a couple
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Thank Elizabeth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this reviewResponded February 12, 2014

I was sorry to learn that your first stay with us was marred by a noisy party in a nearby room. Please accept my belated apologies for this disruption to your comfortable rest. I do so hope that it will not deter you from visiting again, and I thank you for your appreciation of the professional staff.

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Reviewed January 21, 2014

Good to finally check out London’s oldest 5-star hotel. Behind old facades are modern rooms all luxuriously appointed, very spacious, and designed with attention to details. Above all the atmosphere is very homely, very English, with impeccable service. Rocco Forte is one of my most respected names in hotels and great that each hotel has its own individuality and character. I had stayed at Frankfurt and Florence years ago and when I checked in at Brown’s the reception had all my details including even my preferred newspaper. The dining breakfast is very good with an extensive menu including an interesting Indian course. A most pleasant stay right in city centre.

  • Stayed: January 2014, traveled on business
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1  Thank awhw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this reviewResponded February 12, 2014

Thank you for your charming review of Brown's. We aim to create a 'home away from home' for our guests, all the while offering excellent food and service in comfortable surroundings. I am pleased to know you had such an enjoyable stay and look forward to welcoming you back on a future occasion.

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Reviewed January 13, 2014

We have tried many hotels in London and we found the one suited to our tastes. We stayed for two nights in a standard room : very big for London, tastefully decorated with such a comfy large bed and a very nice big bathroom. Our room was also very quiet but with a view on the backyard (maybe not the best view but as a result, not a noise in the morning).
The breakfast was really good (try the hot chocolate and you wont have to have lunch afterwards!). The staff was charming and for us, had just the right attitude : smily, friendly and helpful.
And of course, you cant beat the location : everything is in walking distance. We will go back.

  • Stayed: January 2014, traveled as a couple
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1  Thank louise108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this reviewResponded February 12, 2014

Your lovely review sums up all that is good about Brown's - ambience, food, friendly and helpful staff and a wonderfully central location. Thank you. We shall look forward to welcoming you back on your next visit to London.

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Reviewed January 12, 2014

Donovan Bar is a bar that when we come to London, we always pop in for a couple of drinks. Great service in this long establish hotel. Maybe slightly pricier than other Park Lane Hotel bars. We always sit at the bar and chat to great bar staff.

  • Stayed: January 2014, traveled with friends
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1  Thank Stuart170649
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this reviewResponded January 16, 2014

Thank you for always choosing to come to the Donovan Bar on your visits to London, and for your appreciation of the service and staff. We look forward to your next visit

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Reviewed January 7, 2014

Brown's is a boutique hotel with older architecture and more modern furnishings. A really nice combination of the two! The rooms are very large and nicely appointed. Service was wonderful too. The breakfast is servied in Hix Restaurant which is lovely. The Bar is also spacious and modern if looking for an afternoon drink or cup of tea. We did not go for High Tea although it seemed like it would have been a real experience! The hotel is very well located near the Tube, high-end shopping and walking distance to Buckingham Palace, Westminster Abbey and many other sights. We had a wonderful experience and wouldn't hesitate to go back!

  • Stayed: December 2013, traveled with family
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2  Thank Alt4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this reviewResponded January 10, 2014

Thank you for your excellent review of Brown's and all it has to offer in the way of location, excellent food and service and well appointed rooms. I am pleased to learn you had such a wonderful experience and hope you will return for more in the near future.

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Additional Information about Brown's Hotel

Address: 33 Albemarle Street | Mayfair, London W1S 4BP, England
Phone Number:
Location: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#11 Spa Hotel in London
#20 Luxury Hotel in London
#28 Family Hotel in London
#28 Romantic Hotel in London
#35 Business Hotel in London
Price Range: $548 - $1,461 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Brown's Hotel 5*
Number of rooms: 115
Official Description (provided by the hotel):
Located in London’s most exclusive borough, Brown’s Hotel is a microcosm of chic, modern and arty Mayfair making it the ideal base for luxury travellers. Contemporary design and an eclectic collection of works by leading artists including Tracy Emin and Emily Young combine to give Brown’s its inimitable style and a charismatic air that brings guests back time and time again. Each of the 115 rooms at Brown’s strike a perfect balance between style and sophistication, with elegant fabrics and furnishings offset by flashes of colour. Whether guests wish to celebrate over a decadent afternoon spent in The English Tea Room, meet for cocktails in the naughty corner of The Donovan Bar surrounded by Terence Donovan’s cheekier shots or relax in the exclusive banquettes of The Restaurant, Brown’s Hotel is the definitive destination to sip and savour. Also within the hotel is an intimate spa sanctuary; a place to unwind and re-centre with treatments aimed at nurturing body and mind alike. ... more   less 
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Also Known As:
Browns Hotel London
Brown's Hotel London, England

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