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“Perfection”
Review of Brown's Hotel

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Brown's Hotel
Ranked #21 of 1,064 Hotels in London
Certificate of Excellence
Canterbury, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Perfection”
Reviewed November 27, 2013

Only stayed for one night but difficult to find fault.
The staff are clearly well trained to look after one 's every need.
Very well furnished and comfortable room.
Great bar quite lively later in the evening !

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dix25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, December 13, 2013
I am pleased to know that your one-night stay was perfection in every aspect. We look forward to welcoming you back for longer next time.
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1,375 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
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English first
Level Contributor
95 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 26, 2013

Browns is famous for it's afternoon tea and is a perfect hotel in the middle of upscale shopping and walking distance to many of the tourist sites. It's my ideal size, not too small but not one of those big chain hotels. The service is special, the concierge staff wanting to take care of your every need. When we got a smaller room with a view of a brick wall the hotel was quick to find us a more suitable one. The bed was heaven, the marble bathrooms what you would expect from an upscale hotel. London is pricey as is this hotel for Americans, but its worth it. Plus you must have tea. We had tea at 4 and didn't leave until 7:30, it ended up being our one meal of the day as the sandwiches and goodies are just divine.

Room Tip: If you care about a view, all rooms are great and they have a few inner courtyards that let in some...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Desiree F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa S, General Manager at Brown's Hotel, responded to this review, November 28, 2013
Thank you for your glowing review of Brown's and particular reference to the special service you received during your recent stay with us. I am pleased to know you were so comfortable in your room and that you also had time to enjoy our famous afternoon tea, which is famous also for leaving our guests feeling deliciously full.
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Cheshire
Level Contributor
193 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed November 24, 2013

Popped in for a quick bite to eat and glass of wine, staff amazing very helpful and very professional. We sat at the bar, great seats food was really good, great atmosphere and standards and service was faultless

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank absolutevenues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa S, General Manager at Brown's Hotel, responded to this review, November 28, 2013
Thank you for your recent review commending the food and faultless service in our Donovan Bar. We look forward to welcomng you back again.
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Hamburg, Germany
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 22, 2013

I satyed at the Brown´s for the 2nd time in October. Lovely spacious rrom, friendly staff and a bar you never want to leave again. Location is great, close to business and tourist areas. I will def go again.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlobetrotterFFM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa S, General Manager at Brown's Hotel, responded to this review, November 28, 2013
I am pleased to know you enjoyed your stay with us and thank you for endorsing all we have to offer in the way of location, accommodation and great service.
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Cheltenham, United Kingdom
Level Contributor
192 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed November 21, 2013

This is the place to stay in London if you want to treat yourself to a touch of luxury, style, and service It is not your everyday hotel because a Double room cost in the region of £400 per night, which is expensive even by London standards.
I stayed here for two nights with my wife, and from beginning to end we were superbly looked after. We planned a shopping trip in London around a business function, and so arrived early for check in. No problem, our luggage was whisked away into storage, and our car valet parked. When we returned from shopping, to check in we were given a room upgrade and our luggage had already been taken to our room. The room was lovely with a truly King size bed. My only criticism was a lack of long hanging space in the wardrobe.Otherwise, everything that we needed was there.
We ate out of the hotel, so didn't experience dinner, but the two breakfasts that we did have were freshly cooked to order, with real attention to just getting the timing of eggs as you wanted them. Service was very professional, but friendly. We had a room on the 5th floor, and despite the central London location, we could here nothing from the outside traffic. We will go again

Room Tip: A room facing onto the central open space will be quieter than a street facing room.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 224DavidR224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa S, General Manager at Brown's Hotel, responded to this review, November 28, 2013
Thank you for recommending Brown's as a place to experience luxury, style and service. I am pleased to know you had such an enjoyable stay and felt superbly looked after from start to finish. For your future visits, please be aware that we do have many rooms with full length walk in wardrobes. We look forward to welcoming you back.
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Hartlepool
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 20, 2013

We booked the afternoon tea at Browns and it was such a treat! We were warmly welcomed by the staff and shown to our comfortable armchairs, in the traditional, wood panelled lounge. The pianist was playing just a few yards away, yet was not intrusive as the staff helped with the choice from the tea menus.The service was efficient, friendly and informative; the ambience perfect. This place is classy rather than posh! The food itself was delicious and worthy of such a reputable, five star establishment.The sandwiches were mouth-wateringly good and we were duly brought a second round. After this, we started on the delectable scones-buttery, light and with an amazingly fresh strawberry jam and clotted cream! Wonderful! A cup of refreshing Darjeeling,(second flush), later and we prepared to tackle the beautiful sweet tarts and desserts. We were feeling quite satiated and relaxed while the pianist played on.There was a cosy, happy buzz of conversation in the lounge as we absorbed the whole atmosphere. But wait! There's more! The waiter brought us a choice from the special cakes trolley. We managed to enjoy this too and felt replete.So.... would we go back? You bet! Superb.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Norma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa S, General Manager at Brown's Hotel, responded to this review, November 28, 2013
Thank you for your wonderful review of Afternoon Tea for which Brown's is famous. We are also famous for offering our guests as many replenishments of sandwiches, scones and pastries as they wish in comfortable and pleasant surroundings with friendly service. It sounds as though you had a most enjoyable afternoon and I am pleased to know you would return. We look forward to welcoming you back.
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Ipswich, England
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 14, 2013

What a wonderful experience!!
From the moment the doorman opened the taxi door you felt you had arrived somewhere very special.
I'd booked afternoon tea for my wife's 50th birthday and we certainly weren't disappointed.
The atmosphere was fantastic with the pianist playing in the background and we were treated to lovely fresh sandwiches, tea, pastries and cakes all served by friendly, attentive and knowledgable staff. There was no hint of being rushed and we enjoyed 2 amazing hours being waited on. Even a small birthday cake with a candle was served on a plate inscribed with 'Happy Birthday' in chocolate - a lovely little touch.
Thank you to a wonderful team that know how to treat guests - how refreshing to know that this high level of service still exists.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank rikontour2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, November 15, 2013
Thank you for your glowing review of aftrnoon tea at Brown's We pride ourselves on friendly service in comfortable surroundings and we particularly like to add a special touch to special occasions. I am pleased that you enjoyed the birthday celebrations and we look forward to welcoming you back in the future.
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Additional Information about Brown's Hotel

Property: Brown's Hotel
Address: 33 Albemarle Street | Mayfair, London W1S 4BP, England
Location: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#11 Spa Hotel in London
#21 Luxury Hotel in London
#28 Romantic Hotel in London
#28 Family Hotel in London
#35 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Brown's Hotel 5*
Number of rooms: 115
Official Description (provided by the hotel):
Located in London’s most exclusive borough, Brown’s Hotel is a microcosm of chic, modern and arty Mayfair making it the ideal base for luxury travellers. Contemporary design and an eclectic collection of works by leading artists including Tracy Emin, Rankin and Bridget Riley combine to give Brown’s its inimitable style and a charismatic air that brings guests back time and time again. Each of the 115 rooms at Brown’s strike a perfect balance between style and sophistication, with elegant fabrics and furnishings offset by flashes of colour. Whether guests wish to celebrate over a decadent afternoon spent in The English Tea Room, meet for cocktails in the naughty corner of The Donovan Bar surrounded by Terence Donovan’s cheekier shots or relax in the exclusive banquettes of HIX Mayfair, Brown’s Hotel is the definitive destination to sip and savour. Also within the hotel is an intimate spa sanctuary; a place to unwind and re-centre with treatments aimed at nurturing body and mind alike. ... more   less 
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Also Known As:
Browns Hotel London
Brown's Hotel London, England

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