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“Good hotel Great size”
Review of Brown's Hotel

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Brown's Hotel
Ranked #21 of 1,069 Hotels in London
Certificate of Excellence
Albuquerque, New Mexico
Level 5 Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good hotel Great size”
Reviewed October 1, 2013 via mobile

Browns hotel is a top of the line hotel located in a great area of London. Close to great pubs, restaurants and shopping. The staff was great and the rooms are huge compared to other hotels in Europe. They have good room service and a great little work out gym. The tv in the rooms is quite small but other than that. Browns is a great place to stay. The only drawback is that it is pricey.

Stayed August 2013, traveled as a couple
Helpful?
Thank Jesus V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, October 10, 2013
Thank you for your recommendatoin of Brown's as a great place to stay. I am pleased to know you enjoyed our facilities and location and we look forward to welcoming you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,423 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
London, United Kingdom
Level 4 Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 27, 2013

We stayed at Brown's for my Birthday weekend & it was great from start to finish. The concierge are extremley courteous, as were the receptionists upon checking in. We were shown to our room, a very generous size with all the amenities you could wish for. The walk in wardrobe was just fantastic! The bed was very comfy and the bathroom was huge - toiletries replaced everyday and turn down service of an evening. My husband had ordered a birthday cake & a bottle of champagne for us, this was such a treat and the cake was delicious! We loved going down to the bar each evening before dinner- the atmosphere was very relaxed and it was very enjoyable to sit and have drinks and nibbles before dinner. All in all, an excellent weekend thanks to Brown's and we would definatley return!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lish04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, October 10, 2013
Thank you for your excellent review. We always enjoy contributing to special occasions and I am so pleased to learn that your Birthday weekend was such a success. We look forward to welcoming you back for other celebrations in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Level 4 Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 26, 2013

A Paul Smith decorated Christmas tree, a bar with atmosphere and a room to dance in.
Superb, but not if you look for hip and trendy. This is a hotel where you feel very British! It is perfectly located in Mayfair, walking distance from what is the best

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, October 10, 2013
Thank you for your review and appreciation of our Englishness in a prime location. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level 6 Contributor
217 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed September 24, 2013 via mobile

Friendly greeting, car whisked away without fuss, fast check in, quick coffee and off into London. The room was enormous. Enjoy having the space in a bustling city. Location is great for fast access to many parts of the city whilst not being too busy.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mjc992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, October 10, 2013
Thank you for your endorsement of Brown's. We pride ourselves on friendly , efficient service is spacious and comfortable surroundings and I am pleased to know this was the case for your visit. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cotswolds, United Kingdom
Level 5 Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed September 19, 2013

When ever I go for afternoon tea at Brown's it is fabulous. The atmosphere is fantastic and the cakes and tea are second to none. I always leave feeling full and well relaxed.

Where ever else I go for afternoon tea this is the standard that I judge it by. I also love that you can have as much as you like.

A big thank you to you all at Brown's.

  • Stayed September 2013, traveled as a couple
    • Value
    • Service
Helpful?
3 Thank Muntyx21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, October 10, 2013
Thank you for your review. I am so pleased to know that you always enjoy your Afternoon Tea with us at Brown's and that we have set the standard for you. We look forward to welcoming you back for generous helpings in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 16, 2013

First time at Brown's Afternoon High Tea today. Did not disappoint. A few key things:

1. It's very relaxed but at the same time very high end and British.
2. Ask for Andrea (Male, Italian) who will walk you through the experience. He is the Assistant Manager and a very sweet guy. He will walk you through each tea he suggests for each course (sandwiches, scones, desserts and cake).
3. It's unlimited - you can ask for more of your favorite items (I wasnt able to finish everything I received on the first round)
4. You get a lot of food - so the value is great. Quality of food fabulous. The jam with the scones is homemade with huge strawberries. Delicious.
5. Lovely piano player plays while you eat.
6. So you get 3 tiers of delicious food. (8 1/2 Sandwiches, 4 Scones, 5 mini Desserts) PLUS a man walks around the tables with cakes on a cart that you can try. And they suggest you pair each course with a different tea.
7. Regarding the cake cart: Loved the Victoria Sponge cake - a British favorite from Queen Victoria's time. Sponge cakes with Jam and Buttercream.
8. Location is perfect - central.
9. The hotel is lovely inside. The room you have high tea is so pretty.
10. You can ask for a birthday candle and cake and the piano man plays Happy Birthday - everyone claps. Sweet.
11. Service is included in price
12. They were very nice about substitutions - so ask if you are allergic or don't like something
13. They have 3 types of tea service. 1. Regular 2. Champagne and 3. Detox (Healthier version I believe). I had the regular.
14. Service great. Very much checking in with you - again, ask for Andrea and he will take care of you.
It was really worth it. Enjoy!

  • Stayed September 2013, traveled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank MartaNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, October 10, 2013
Thank you for your wonderful review of Afternoon Tea at Brown's Hotel and your very comprehensive key points for other potential guests. We like our guests to enjoy as much as they wish of our offering in comfortable surroundings, and I am pleased to know you had such an enjoyable time. I look forward to welcoming you back on a future visit to London.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberystwyth, United Kingdom
Level 3 Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 8, 2013

I cannot fault this hotel at all! This time we were in a more modern spacious room, we were greated with respect in a professional manner. We had afternoon tea, which I rank top notch in London, we were even given our left over sandwiche's and scones on a silver tray in our room after becoming repleat. The toiletries are five star, in fact everything was. It is a lavish hotel, in lavish surround's and the staff are exactly how they ought to be at this level and all do their jobs very well. No complaint's and highly recommended.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lilmisskaty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, September 10, 2013
Thank you for your recommendation of Brown's. I am pleased to know your experience was faultless. We pride ourselves on lavishing attention on our guests and I am glad you had such an enjoyable stay. We look forward to welcoming you back on a future occasion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Brown's Hotel

Property: Brown's Hotel
Address: 33 Albemarle Street | Mayfair, London W1S 4BP, England
Location: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#11 Spa Hotel in London
#21 Luxury Hotel in London
#28 Romantic Hotel in London
#28 Family Hotel in London
#35 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Brown's Hotel 5*
Number of rooms: 115
Official Description (provided by the hotel):
Located in London’s most exclusive borough, Brown’s Hotel is a microcosm of chic, modern and arty Mayfair making it the ideal base for luxury travellers. Contemporary design and an eclectic collection of works by leading artists including Tracy Emin, Rankin and Bridget Riley combine to give Brown’s its inimitable style and a charismatic air that brings guests back time and time again. Each of the 115 rooms at Brown’s strike a perfect balance between style and sophistication, with elegant fabrics and furnishings offset by flashes of colour. Whether guests wish to celebrate over a decadent afternoon spent in The English Tea Room, meet for cocktails in the naughty corner of The Donovan Bar surrounded by Terence Donovan’s cheekier shots or relax in the exclusive banquettes of HIX Mayfair, Brown’s Hotel is the definitive destination to sip and savour. Also within the hotel is an intimate spa sanctuary; a place to unwind and re-centre with treatments aimed at nurturing body and mind alike. ... more   less 
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Also Known As:
Browns Hotel London
Brown's Hotel London, England

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