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“Relaxing Afternoon Tea” 5 of 5 bubbles
Review of Brown's Hotel

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Brown's Hotel
Ranked #21 of 1,089 Hotels in London
Certificate of Excellence
Olathe
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Relaxing Afternoon Tea”
5 of 5 bubbles Reviewed June 28, 2013

We had a wonderful time having afternoon tea at Brown's. After being on the go sightseeing, it was nice to having a relaxing afternoon. My niece and and I felt very refreshed afterwards. The service was outstanding! We felt like Queens for the day. The food was delicious! I would love to have some of their fresh, warm scones right now. Afternoon Tea at Brown's was definitely a highlight of our trip. I would highly recommend it. The next time I am in London I will being going back.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Daisies4Jen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, July 16, 2013
Thank you for your glowing report following your visit for afternoon tea. I am pleased to learn that you and your niece had a relaxing and refreshing visit and we look forward to treating you as royally on your next visit to Brown's.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,332 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (136)
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English first
Belfast, United Kingdom
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed June 25, 2013

Booked a nice table for two for afternoon tea online and was given a nice table on arrival. Had champagne with the goodies as well. Great friendly knowledgeable staff, excellent service and delicious food which keeps on coming if you want it. Superb atmosphere a touch of class in the middle of London. Thoroughly recommend it for a special treat.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank browner61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, July 16, 2013
Thank you for your lovely review and commendation of the food and service. We like to offer our guests as many replenishments as they like of sandwiches, scones and pastries and to make each occasion a special treat.
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Bath, United Kingdom
Level Contributor
120 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed June 20, 2013

The service was excellent every member of staff had a warm smile. The sandwiches were divine the salmon excellent and as we all agreed it was the temperature that the food was served at that enhanced the flavour. All too often sandwiches are chilled far too much. There was endless supply of anything that we required. My only slight negativity were the scones..a wee bit soft and spongy (as though had been warmed up in a microwave) . The jam was superb and tasted of strawberries and the clotted cream was heavenly. However, on the whole the day was fabulous as we were celebrating our daughters birthday. The piano playing as an added highlight. After tea we moved to the Donavan bar and again the service was faultless. I cannot recommend Brown's more highly.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank suewright180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, July 16, 2013
Thank you for your excellent review of Brown's and particular mention of the excellent service you received in both the Tea Room and the Donovan Bar. I am pleased we were able to contribute to yoru daughter's birthday celebration and I hope we shall have the opportunity of welcoming you back again.
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Washington DC
Level Contributor
214 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed June 19, 2013

A most delightful and delicious afternoon tea at this grand hotel. The service was perfect, everything tasted yummy and looked beautiful. A nice break from our hectic pace of touring England. Highest recommendation.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NotALostWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, June 21, 2013
Thank you so much for your glowing review on Trip Advisor following your visit to Rocco Forte Brown's Hotel for afternoon tea. Thank you also for attaching the wonderful photographs. I am so pleased that your visit was such a success. I notice that a number of your party were young. We are a hotel that prides itself in welcoming children. We look forward to your return.
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London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 18, 2013

A wonderful traditional afternoon tea- great service (thank you Saliya) - nothing was too much trouble- high quality and delicate sandwiches, cakes and scones- frequently replenished and lots of tea.

One of our group needed a gluten free tea - this was exceptional and looked exactly like the standard tea- in fact, the rest of us were quite jealous of the cakes.

This was a very relaxed and calm place to meet up with old friends and catch up.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Katiekins999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, June 21, 2013
Thank you very much indeed for your recent review on Trip Advisor, and in particular for your mention of Saliya who joins me in thanking you for writing. We pride ourselveson responding to dietary requirements and ensuring that no one feels as though they are different.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 16, 2013

I took my wife for an overnighter without children - our first trip back to London after moving out of town. The arrival with lunch & drinks at Hix felt very appropriate indeed - stylish, civilized, calm. The next day we had breakfast at Hix, drinks in the Donovan bar and high tea in The English Tea Room - absolutely no complaints at any stage. Service was faultless and friendly. Our only complaints are that the decor in the room was was a bit out of shape here and there - everything is very high quality, but we had the feeling that some things had been done a bit quickly. The ventilation system was also very effective but also quite noisy. So, all in all, for the price we paid for the stay, we felt that the stay met our expectations (which it should!), but we did not have the feeling of exceptional value.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jbruvoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, June 21, 2013
Thank you for your glowing report following your respite visit to Brown's. I very much appreciated your constructive comments. We are in the process of embarking upon a substantial soft refurbishment of our rooms and have noted your comment in relation to the air conditioning. I am sorry that you did not feel that your visit was perceived with exceptional value. Staying in high season, rates are reflective. At weekends and throughout low and shoulder seasons of the year we have some exceptionally keenly priced packages which perhaps we might be able to tempt you with for your next visit. Please do let me know if I can be of any assistance personally.
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Nagoya
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 11, 2013

My wife and I enjoyed Afternoon Tea at "The English Tea Room" in Browns Hotel, London. It was the second time, after thirteen or fourteen years that we went there. We originally thought that we may go to a new place for change. We did not do so simply because our first excellent experience of so many years ago was like "imprint" in our mind. Atmosphere was gentle and relaxing as before. Service was excellent. The quality of tea and food also was really good. If we go to London again, we wish to go to Browns. Only problem is that we are more than eleven hours flight away from London.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fumio T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, June 21, 2013
Thank you for your wonderful reiew. I am so sorry that there had been such a gap between your visits and pleased that you found your last one met your expectations, and that we will have the opportunity of welcoming you back again soon. When I win the lottery I will be happy to send you my own private jet for as many private visits as you like.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Brown's Hotel

Property: Brown's Hotel
Address: 33 Albemarle Street | Mayfair, London W1S 4BP, England
Location: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Spa Hotel in London
#21 Luxury Hotel in London
#28 Romantic Hotel in London
#28 Family Hotel in London
#35 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Brown's Hotel 5*
Number of rooms: 115
Official Description (provided by the hotel):
Located in London’s most exclusive borough, Brown’s Hotel is a microcosm of chic, modern and arty Mayfair making it the ideal base for luxury travellers. Contemporary design and an eclectic collection of works by leading artists including Tracy Emin, Rankin and Bridget Riley combine to give Brown’s its inimitable style and a charismatic air that brings guests back time and time again. Each of the 115 rooms at Brown’s strike a perfect balance between style and sophistication, with elegant fabrics and furnishings offset by flashes of colour. Whether guests wish to celebrate over a decadent afternoon spent in The English Tea Room, meet for cocktails in the naughty corner of The Donovan Bar surrounded by Terence Donovan’s cheekier shots or relax in the exclusive banquettes of HIX Mayfair, Brown’s Hotel is the definitive destination to sip and savour. Also within the hotel is an intimate spa sanctuary; a place to unwind and re-centre with treatments aimed at nurturing body and mind alike. ... more   less 
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Also Known As:
Browns Hotel London
Brown's Hotel London, England

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