I returned to the Draycott after 12.5 years to find a tired old woman of a hotel. Wasn't this supposed to be a luxury hotel? Clearly not. The carpet was worn throughout the hotel, and in my room it was ripped and cut up at one of the walls. The only sofa and chair in my room were small, cheap, filthy and worn. The chenille headboard had two wear spots where countless number of heads had rubbed the fabric away. None of these items had been cleaned in years. The decor of the room (the Laughton) was dull and drab, with old furniture covered in fingerprints on the old waxed surfaces and walls hung with cheap, fake, tired paintings. Even the candlestick holders on the mantle were bereft of candles! The curtains and shades were in good shape and functional, however. The room also had good light, since is was on the fourth floor of the hotel, facing the front (and south.)
There were several families of mold growing along the rim of the tub in our bathroom, and we were provided with a whopping TWO bathtowels for the two of us. A total of 13 hangers were provided for our clothes in a tiny, unventilated closet; simply not enough hangers for a luxury traveler visiting a luxury hotel. While the staff was nice enough, they clearly are not trained nor experienced in the nuances of luxury hotelling. The fact that the reception desk has been moved away from the front door of the hotel and hidden in a back room makes staff hard to find. I found the dark velvet drapes covering various windows in the stairways to be creepy and the poor lighting throughout these stairways made the environment even more dire.
What happened to the Draycott I once knew? I confirmed that it had gone downhill when I went to view the ruckus outside on the street one morning - an unmarked van was depositing at least 25 cheap suitcases covered with travel stickers. This 'group' clearly was not of luxury travellers and this sighting confirmed my suspicion that this is a tourist class hotel. The surly woman on Sunday afternoon who insisted that I had lost my key, although it was in the hotel's possession, was the last straw. On top of this, the hotel took my payment via credit card when I walked in, leading me to believe my room was ready early, as I requested. Only after my payment was secured did they advise me that no rooms were ready, "after all". I had no choice - any other hotel would take your bags and offer to check you in later, when a room was actually ready.
This hotel is dark, dank, worn and run-down. Although I love the small size and the Sloane Square location, and it was quiet, it is not a luxury hotel - beware!
- Official Description (provided by the hotel):
- Romantic Town-House Hotel situated in Knightsbridge, around the corner from Sloane Square & tube station. ... more less
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- Also Known As:
- Draycott Hotel London, England