My mother, who is 80 years, spent 6 days days in that hotel. She doesn't speak English. She was given a very small room, with an uncomfortable bed, with an old used carpet, in a noisy area, with lots of stairs to climb.
When she inquired about breakfast, she was told it was expensive, but getting it for free was negotiable! To compensate for the bad quality of the room for a lady my mother's age, I would have expected that her breakfast would at least be offered.
The hotel staff should have been much more sensitive and change the initial room to a much better room. I had booked the room myself based on very positive comments on this site. Based on my mother's experience, I would not recommend this hotel despite its excellent location. The price paid is not justified. There are very good hotels in the same area, with better price / quality ratios.
- Official Description (provided by the hotel):
- Romantic Town-House Hotel situated in Knightsbridge, around the corner from Sloane Square & tube station. ... more less
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- Also Known As:
- Draycott Hotel London, England