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“It's getting better”
Review of The May Fair Hotel

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The May Fair Hotel
Ranked #217 of 1,069 Hotels in London
Certificate of Excellence
Herfordshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“It's getting better”
Reviewed March 28, 2005

I have just returned from a 2 day stay, after booking on Last Minute. I hadn't come across trip advisor until the morning of our journey, so was expecting the worst (tales of no lobby, plastic sheeting etc.) but was pleasantly suprised when we arrived. The lobby is now complete, the Bar is fantastic (the toilets are superb) the Amber Grill restaurant is also excellent, with warm and friendly waiters. The first room we were showed to was too warm and the windows didn't open...so we asked for a change and got a much nicer room, with a huge bed, and good size bathroom with a great shower. There was no mini bar, and no water in the fridge. Ok it's a bit run down, and there were no ice buckets in the ice room, but if you can get a cheap interent deal, go for it...I dread to think what the prices will be like when it's finnished!!! pus it's a great base for Bond St, Knightsbridge etc.

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Thank StAlbansHerfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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A TripAdvisor Member
Reviewed February 27, 2005

I stayed in this hotel recently and it was the worst hotel experience I have had in at least 10 years. The worst part is that the hotel is being refurbished but they are charging premium rates anyway. I don't think Radisson realizes the damage they are doing to their brand name by allowing the hotel to operate during renovation.

To begin with, there was no lobby... forget that, there wasn't even a single chair to sit on in the reception area. Secondly, the room I stayed in does not need a "renovation", it needs to be torn up and rebuilt from scratch. The furniture was in horrible shape, some of it torn, the safe was broken, some tiles in the bathroom broken.

Need broadband access in the room? dream on! ok dialup? it can be done but the phone jack and the desk are 20 feet apart, forcing you to work on the floor on a carpet that hasn't met shampoo in about a decade. Want to get your mind off this hole by using the minibar? good luck, it was empty, except for a single bottle of water.

Service of course was terrible because the staff expect you to be angry at them, they know and you know that you've been had. As I write this, I see at the top of the page a link for the hotel "Great rooms from $297" it says. Great rooms? er... not exactly! I felt insulted, and you can be insulted for a lot less than $297.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 24, 2005

I had requested to be away from the construction noise, but unfortunately that put us in front, on a busy street in the PM. Refrig. did not work, room was worn, no heat in our bathroom, and cool in the room, despite turning the heat all the way up.

Service/food selection in the makeshift bar was poor.

Go when the renovations are completed. --The new decor is modern, starck/cold, particularly the bar. The new restaurant looked far more inviting.

The new spa (just completed) looked fabulous.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 19, 2005

We stayed at this hotel last night 19 Feb and it's in a shocking state.

Stear well clear unless you like loud road noise, dangerous electrics, empty minibars, tired shabby rooms, eating breakfast in the bar and a TV which turns itself on all night.

The staff were plesant and appologetic but could not make up for the standard of the accomodation.

Shocking.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United kingdom
Level 3 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed February 14, 2005

We stayed in this hotel in Dec 2004, and were quite honestly shocked at the state of this supposed 5 start hotel. Having paid over £160 for the night stay we expected a damn sight better than what we got. The room was old and tatty...bathroom was horrendous the basin would not even allow the water to drain.....the carpet was worn the windows were old and peeling and could hardly be opened...and generally was dirty.

To top it off the staff were rude, the place looked and sounded like a building site and eventhough I complained I was offered no refund just a complimentary nights stay! At least thats something but in all honesty im not sure I would even consider staying there for free!! Steer well clear of this one you have been warned.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The May Fair Hotel

Property: The May Fair Hotel
Address: Stratton Street, London W1J 8LT, England
Phone Number:
Location: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Casino Hotel in London
#47 Spa Hotel in London
#108 Business Hotel in London
#126 Family Hotel in London
#150 Romantic Hotel in London
#164 Luxury Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The May Fair Hotel 5*
Number of rooms: 406
Official Description (provided by the hotel):
The luxurious May Fair Hotel is located in sophisticated Mayfair, resurgent again as London's true luxury quarter. The May Fair puts you in a peaceful spot right in the heart of the West End, between all the great parks, theatres, galleries and attractions of London and with direct underground links to Canary Wharf. ... more   less 
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Also Known As:
May Fair London
Mayfair Hotel London
May Fair Hotel London
The May Fair Hotel London, England

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