My wife and I booked the Mayfair Hotel for a pre-Christmas shopping trip. We paid £280 for what was described as a deluxe double. We were fairly realistic and weren't expecting anything particularly flash, in termsof the room, for £280 in Mayfair just before Christmas. However, the hotel and the room let itself down on a number of counts:
(i) we arrived by car and I asked for it to be valet parked - the doorman said that they were busy and I should stand by my car for 10 mins and he'd then come and take it. I parked it in the ncp around the corner myself;
(ii) the room was poor. Paint peeling off the walls in places, the tv didn't work properly, a dirty cushion on the bed and the paltry mini bar didn't cool its contents sufficiently for the contents to be pleasurably drunk;
(iii) I phoned reception to see whether we could pay more for a better room but was told the hotel was full. I said that we would stay in the room but pointed out the faults mentioned above and asked them to be reported to the duty manager - it would have been nice for the duty manager to acknowledge my feedback but I received no contact at all
The overall experience was similar to staying in a buget hotel but not at budget hotel prices - won't be returning.
- Official Description (provided by the hotel):
- The luxurious May Fair Hotel is located in sophisticated Mayfair, resurgent again as London's true luxury quarter. The May Fair puts you in a peaceful spot right in the heart of the West End, between all the great parks, theatres, galleries and attractions of London and with direct underground links to Canary Wharf. ... more less
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- Also Known As:
- May Fair London
- Mayfair Hotel London
- May Fair Hotel London
- The May Fair Hotel London, England