The location of the May Fair is absolutely fantastic and this is probably the strongest feature of this property, along with the rooms if you get the suite. My stay was very comfortable. In my room, the bed was very comfortable and the room itself was spacious so was the bathroom. The lobby is opulent and grand yet it lacks charm. And this is where I would like to recommend a few improvements because this hotel has it all to become a prime spot among the big ones in the city:
- Friendlier service and a little more personalized- even some effort to call clients by their last name at check-in and check-out would help (it is a huge machine!) and it is hit or miss.
- Better wifi: not reliable in the room, it kept cutting and disappearing.
- Very confie rooms amenities but wifi not always reliable weak signal or disappears.
- Clients should NOT be paying for adapters in the rooms when they are paying such a hefty nightly rate...
To end on a (very) positive note: breakfast is good and even better was Philemona (hope the spelling is right). She was my breakfast server and she is just fantastic! I really hope the management reads this: Philemona is why my rating is 4 and not 3 stars. She genuinely talked to clients and this is the one big thing missing from the May Fair.
- Official Description (provided by the hotel):
- The luxurious May Fair Hotel is located in sophisticated Mayfair, resurgent again as London's true luxury quarter. The May Fair puts you in a peaceful spot right in the heart of the West End, between all the great parks, theatres, galleries and attractions of London and with direct underground links to Canary Wharf. ... more less
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- Also Known As:
- May Fair London
- Mayfair Hotel London
- May Fair Hotel London
- The May Fair Hotel London, England