We and our grand-daughter Jessica (9) really enjoyed the 3pm Guided Tour yesterday. We had a long chat beforehand with administrator Emily (charming young lady) and then the professional actor who took our Tour (young man who’s name I didn’t catch) - well he was just fantastic both for entertaining and involving the children and adults and for describing the appalling conditions on the voyages so vividly. Good value. Essential to book a guided tour (better than the DIY tour) and we had some very friendly & efficient e-mail help from Kevin Howells, Operations Manager with booking.
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