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“Yep everything you thought it would be”
Review of The Savoy

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The Savoy
Ranked #40 of 1,077 Hotels in London
Certificate of Excellence
Reviewed March 15, 2013

What can I say, it's just everything I thought it would be. The staff are outstandingly helpfully, American bar aside, nothing is too much trouble and the personal welcome and escort is second to none. American bar, could be better I found the staff a little rushed and pushy and the room isn't great, far too dark the cocktail menu is like war and peace and you get less than a minute to read it, a stripped out highlights menu might be better, then a relaxing peruse of the proper menu whilst you are enjoying your drink to plan the next. Do not let me put you off, the rest it is five star plus without a fault I could find. Treat yourself.

Room Tip: Our deluxe room was a great size, even for London, the bathroom was almost the same size with a full...
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  • Stayed: March 2013, traveled as a couple
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Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,653 - 3,659 of 4,961 reviews

Reviewed March 15, 2013

I stayed at the Savoy March 2-5 and had a lovely stay. The hotel is steeped in history(pics of celeb guests of yesteryear, Kaspar the 14th guest cat who rounds up unlucky dinner parties of 13, lovely art and antique elevators), amazing bars and lounges....I highly recommend a visit to the American Bar, and the best tea in London. Sadly my husband fell ill while visitng but the Savoy called a doctor and arranged for an in room visit. Luckily he felt better quickly and we were able to take advantage of all the fantastic amenities, the perfect location and fantastic service of this very special place. Ironically ten years prior to our stay when we were in a much different financial bracket we had tea at the Savoy with dreams of staying one day....it lived up to every expectaion! Cheers!

Room Tip: Ask for a room with a tub in the bathroom...the long warm soak after a long day of walking was heave...
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  • Stayed: March 2013, traveled as a couple
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1  Thank mikeyf1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSavoy, Hotel Management at The Savoy, responded to this reviewResponded April 12, 2013

Dear Mikeyf1975, how wonderful to discover that after so many years you were finally able to come and stay with us, and that we exceeded your expectations. We are, however, so sorry to learn that your husband was taken ill but obviously delighted that he was soon well enough to continue his exploration of the hotel’s facilities. Thank you for posting such a lovely review and we hope to welcome you both again very soon.

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Reviewed March 15, 2013

We stayed at the Savoy recently and had a wonderful time. The hotel staff couldn't be more friendly and helpful. We were lucky enough to be upgraded to a deluxe room that was furnished in traditional style and the beds were to die for, so comfortable. We took afternoon tea in the Thames Lobby which was an experience not to be missed, endless pots of tea, very attentive waiters and more than enough sandwiches & cake to satisfy our appetites. We enjoyed the ambience of the American Bar where we had wonderful cocktails whilst listening to a great jazz pianist / singer, just right. One night we dined in Simpsons on the Strand, which is owned by the Savoy and right next door, we took the roast beef as our main which is carved at your table and couldn't have been better. It's not cheap, but if your looking for somewhere special, this hotel is it.

  • Stayed: March 2013, traveled as a couple
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Thank PorkyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

We stayed at the Savoy for 4 days last week and it was perfect. Great location, friendly staff, very clean and it's definitely worth paying the extra for a river view suite. Absolutely beautiful! We are travelling with our 8yr. old daughter and they were very accommodating with a roll in cot.

Room Tip: Upgrade to river view suite and 7th or 8th floor
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  • Stayed: March 2013, traveled with family
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Thank Taylors2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

The hotel has been recently reopened after extensive and expensive renovation and is very elegant and lush. Unfortunately we were not staying, but simply sampling via the afternoon High Tea, celebrating a special family birthday. Our taxi was met by the doorman in top hat and tails, and he made the birthday lady feel very special indeed - assisting her from the car and offering his arm to escort her inside; a small thing, easily done, which set the tone for our 2 plus hours sitting. The service was excellent, and we were made to feel very welcome and comfortable. High tea was High Tea - elegantly presented, served with a glass of champagne and endless(constantly refreshed) tea - the variety of which was excellent. Not exactly cheap, but a perfect backdrop and ambience for this sort of celebration.

  • Stayed: March 2013, traveled with family
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Thank Janis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

We recently stayed in the Savoy Hotel in London and found it to be the best hotel that we have ever stayed in in the City ( Beating our stays at Claridges and the Langham) The Hotel accomodations and staff were outstanding.

The only dissapointment was that a minor celebrity and related group associated with The Justin Bieber entourage was allowed to dine in work boots and tank tops in a Restaurant that has a Dress Code and is otherwise elegant. They were disruptive and I was dissapointed that the Hotel looked the other way. Even as Guests in a suite we would not have been able to have High tea if our behavior and dress was the same as thse minor celebrities. We ate in the Thames Court twice once for Tea and neither meal was remarkable but the distraction at Tea was truly disappointing and preventable . Minor celebrities dressed inapproprately and behaving badly should not be allowed to ruin the experience of Paying guests celebrating a special event

The hotel and The american bar are wonderful but skip the rest of the food and beverage operation, there are too many other truly elegant choices nearby! .

  • Stayed: March 2013, traveled as a couple
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Thank robert b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSavoy, Hotel Management at The Savoy, responded to this reviewResponded April 12, 2013

Dear Guest, you opening comment is praise indeed, thank you. However we are really sorry that your enjoyment of your meal was marred somewhat by the more casual dress code of some of our other guests. The subject of ‘dress code’ is a very delicate and sensitive subject and we acknowledge that society in general dictates an evolution of dress style. Being in a business to serve the general public we also have to move with the times and take a slightly more lenient view of dress code. As you will appreciate, this is an extremely difficult balance to achieve and in the end we rely on the discretion of the Managers. We hope that this event will not deter you from visiting us again in the future.

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Reviewed March 14, 2013

An iconic London hotel that is a treat for a special occasion. Service was quite slick, it’s the first hotel I’ve ever been to where you’re greeted in the lobby by a guy who approaches you as soon as you enter, takes your name, whispers it in to a radio mic, and then someone else appears with your paperwork, hands it to the first guy who then takes you straight to your room. Similarly if phoning down from your room, you are greeted by name when they answer.

As we were treating ourselves we paid extra to have a river view room, and this was light, spacious and airy. The double glazed windows do a good job of shielding the traffic noise, although the fact that you’re a little way back from the road separated by the gardens also helps no doubt. Although we were only on the third floor we slept soundly in the comfortable king size bed.

One afternoon we used the pool, and this was a decent size and very pleasant as we had it to ourselves. The gym was also completely empty. A steam room and sauna is situated within the changing rooms. Other facilities in the hotel include a number of bars and a few boutique style shops. One of these sold necklaces at £100k each, but I guess it’s just that sort of place!

Any gripes? Well, nothing major, but since they’re charging a big premium and striving to be something extra special, there are a few things that could be slightly better. For example, wi-fi is not included, I think it was an extra £10 a day. I can spend a tenth of what I spent here to stay in a B&B and get wi-fi included, so to me that really smacks of penny pinching. At these prices I would have thought they could have even stretched to breakfast, instead of charging you an extra £30 or so per person. The only other point I would make was the evening turndown service. Sure, they did that and left some slippers by your bed, but when I was at Le Manoir aux Quat’Saisons earlier in the week they also folded all your clothes, put them away, and even stack any coins you’ve left around in to neat little piles! Not a massive point I know, but at this level these little things make a difference.

Would I stay again? Yes, if I was treating myself for a very special occasion.

  • Stayed: February 2013, traveled as a couple
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1  Thank Blackth0rn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSavoy, Hotel Manager at The Savoy, responded to this reviewResponded April 12, 2013

Dear Guest, we are sorry to learn there were one or two areas of our service that you feel should have been better, and appreciate the detailed feedback. The decision to charge for the WiFi service was taken at a Fairmont corporate level, however you may be interested to know that the WiFi facility is offered free of charge to guests who join the Fairmont President’s Club (which is also free to join). We also take your point about the little details of the Turndown Service which make all the difference, and which we will certainly pass on to our Executive Housekeeper, thank you. We very much look forward to welcoming you again to The Savoy in the near future.

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Additional Information about The Savoy

Address: The Strand, London WC2R 0EU, England
Phone Number:
Location: United Kingdom > England > London > Trafalgar Square / Embankment
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in London
#40 Luxury Hotel in London
#44 Romantic Hotel in London
#45 Family Hotel in London
#53 Business Hotel in London
Price Range: $514 - $1,063 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Savoy 5*
Number of rooms: 267
Reservation Options:
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Also Known As:
The Savoy Hotel London
Savoy London
Savoy Hotel London
The Savoy London, England

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