We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent staff” 5 of 5 bubbles
Review of Claridge's

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Claridge's
Ranked #49 of 1,086 Hotels in London
Certificate of Excellence
New York City, New York
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent staff”
5 of 5 bubbles Reviewed April 8, 2013

Stayed for five nights with our grandson. The staff is excellent from the doormen who greet you to the elevator operators and the lounge staff and the reception staff we were made to feel so welcome. Even though it was freezing cold, we knew when we returned at the end of the day there would be a warm welcome.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cglogower1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Kochs, General Manager at Claridge's, responded to this review, April 10, 2013
Dear “cglogower1”,

I am so pleased that you and your grandson had a wonderful visit and I hope we have some warmer weather for you when you next visit London.

With all good wishes,

Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,489 reviews from our community

Traveler rating
    1,123
    191
    88
    50
    37
See reviews for
240
726
76
217
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (269)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Selby, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed April 8, 2013 via mobile

Stayed for 3 nights in a Lindley suite, lovely Art Deco styling, amount of space fabulous, although not cheap, much better value for money than similar room at Savoy. Location superb for bond street shopping. Afternoon tea was delightful and not rushed. Bar area a little cramped, hard to get a table. Overall very classy.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eddie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Kochs, General Manager at Claridge's, responded to this review, April 10, 2013
Dear “Eddie R”,

Thank you very much for your complimentary review.

We hope to be able to welcome you back soon.

Kind regards,

Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

I have returned home to Aberdeen after another special weekend in London. This time we chose to stay at Claridge's. We had heard that as soon as you arrive you are in safe hands and of a staff that are sincere and value your time with them. The location is ideal for getting into town or sampling the many local Michelin start restaurants.

The hotel brims with class and elegance but has a unique warmth and care from the staff. From the time we checked in, during breakfast, at the superb bar in the evening we knew we were being looked after by highly trained and reassuringly intelligent people who were experienced and assured.

Our studio room on the 5th floor was spacious with period features, quiet and comfortable.

The new business centre was comfortable and with the help of reception were able to print our boarding cards for the flight home.

Before we had arrived on the Friday we had called from Aberdeen airport to a restaurant nearby the hotel for a table for two. As it was very popular (Michelin star owner) we could not get a table until very late. However, after a call to the concierge at Claridge's we were pleased that they were able to secure a table at the same restaurant at our preferred time. This was a great start and we had not even booked into the hotel yet.

This is one stay in London that we will not forget. Thank you Claridge's.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ABZcollector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Kochs, General Manager at Claridge's, responded to this review, April 10, 2013
Dear “ABZcollector”,

Thank you very much for choosing Claridge’s when you stay in London. We are so pleased that you took some lasting memories home and hope to be able to welcome you back soon.

With all good wishes,

Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

Perhaps like many, I was inspired to book a weekend at Claridge's after having seen the 'fly on the wall' documentary programme. I thought it looked wonderful on the TV, I enjoyed some of the stories and the history behind the hotel and I thought all the staff from the General Manager down seemed fantastically committed to their work and their visitors.

We stayed for one saturday night in a Deluxe room, had dinner in the Gordon Ramsey restaurant on the saturday night and had afternoon tea on the sunday afternoon. So a full Claridge's experience.

It was more than a match for the billing. I cannot complain about one element. Everything was exceptional. The room, the fact they got our luggage to our room and hung our clothes before we got there, that the champagne and chocolate strawberries were also there before we arrived, from the reception staff to the lift attendant to the waiting staff - it was all magnificent.

We both had a massage and it was very good. But the spa is not what the hotel is renowned for so dont have too high expectations for this part of your stay.

I have had the good fortune to stay at top hotels around the world and from a pure luxurious experience point of view with classy service, comfortable beds and smart surroundings, I dont think you can beat it.

Well worth a treat.

Room Tip: For a little bit more, the Deluxe room was lovely. Overlooking the main road, but no noise complaint...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Kochs, General Manager at Claridge's, responded to this review, April 10, 2013
Dear “Richard J”,

I was delighted to read that you had a wonderful experience and hope you will be able to visit us again soon. In the meantime, I wish you safe travels,

Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed April 6, 2013 via mobile

My wife and I have been fortunate to have had the pleasure of staying in Claridge's hotel about once per year for the last few years. Every time we are here it has always been wonderful. Specific highlights that stand out for us are:

(1) the warmth and care of all the staff is exceptional, unmatched by very few hotels elsewhere in the world,
(2) the breakfast in the beautiful Art Deco dining room; truly exceptional (my all time favourite is the omelette Arnold Bennett),
(3) having dinner or cocktails in the hotel; superb, superb, superb,
(4) Christmas or New Year celebrations in the hotel: magical,
(5) easy proximity to so many of London's highlights
(6) very comfortable beds, guaranteed good rest!

Keep up the great standards!

Stayed April 2013, traveled as a couple
Helpful?
Thank MD G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Kochs, General Manager at Claridge's, responded to this review, April 10, 2013
Dear “MD G”,

Thank you so much for your very complimentary review. Your Point 1 makes us all especially happy and we look forward to welcoming you and your wife back soon.

With all good wishes from the entire team,

Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
shropshire
Level Contributor
95 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed April 6, 2013

We stayed over in London on our way to Paris. It was a special occasion and so we booked a night at this hotel. It lived up to all our expectations. From the time the taxi drew up, the booking in and the check out the staff were exceptional and nothing too much trouble. The room was incredible. Well equipped, tastefully decorated and well maintained. I could go on with the compliments. There were no negatives, this is truly a marvellous hotel we would recommend to anyone.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PM-and-ZKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Kochs, General Manager at Claridge's, responded to this review, April 10, 2013
Dear “PM-and-ZKK”,

Thank you for your wonderful review.

Wishing you safe travels,

Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 3, 2013

We decided to stay here to celebrate our 25th Wedding Anniversary. I just love the Art Deco building and decoration. From the moment we entered to the moment we left, we could not fault the service. The staff are not pretentious, infact they are very friendly. We were welcomed with champagne and a chocolate anniversary cake in our room. The room was very comfortable, with beautiful linens and soft furnishings. There were more towels than you needed and the robes and slippers were the best I have have ever used at a hotel. The restaurants and bars were sublime. I think it was worth every penny and I can't wait to go back.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 63Missmarple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Kochs, General Manager at Claridge's, responded to this review, April 10, 2013
Dear “63Missmarple”,

Thank you so much for your wonderful review.

With all good wishes,

Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these London hotels
Mayfair
The Connaught
The Connaught
#9 of 1,086 in London
4.5 of 5 bubbles 724 reviews
Mayfair
The Beaumont
The Beaumont
#3 of 1,086 in London
5.0 of 5 bubbles 323 reviews
Mayfair
Brown's Hotel
Brown's Hotel
#22 of 1,086 in London
4.5 of 5 bubbles 1,328 reviews
Show Prices
Show Prices
Show Prices
Mayfair
The Dorchester
The Dorchester
#43 of 1,086 in London
4.5 of 5 bubbles 1,473 reviews
Mayfair
Four Seasons Hotel London at Park Lane
St. James's
The Ritz London
The Ritz London
#26 of 1,086 in London
4.5 of 5 bubbles 3,293 reviews
Show Prices
Show Prices
Show Prices

Been to Claridge's? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Claridge's

Property: Claridge's
Address: Brook Street, London W1K 4HR, England
Phone Number:
Location: United Kingdom > England > London > Mayfair
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#38 Spa Hotel in London
#79 Business Hotel in London
#110 Luxury Hotel in London
#124 Romantic Hotel in London
#136 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Claridge's 5*
Number of rooms: 197
Official Description (provided by the hotel):
At the centre of London’s Mayfair, Claridge’s embodies grand English style, timeless glamour and impeccable, intuitive and highly tailored service. It is London’s art deco jewel, and home to breathtaking rooms and suites. From London’s finest afternoon tea in the Foyer and Reading Room to vintage champagnes and rare spirits at Claridge’s Bar or after-dinner drinks in the Fumoir, all are part of the hotel’s unique splendour and charm. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Priceline, Booking.com, Cheap Tickets and Jetsetter so you can book your Claridge's reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Claridge`s Hotel London
Claridges London
Claridges Hotel London
Claridge's London, England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing