My wife and I had 4 nights at the Thsitle - booked well in advance. Firstly, our executive room was not available for the first night and so we were put in a small double room . Admitedly we were then upgraded to a "Junior Suite" for the other 3 nights. My omplaints are as follows: the internet was down for the duration of our stay and I was forced to make expensive phone calls using the hotel's phones. There was no Mini bar at all and the selection of complimentary tea/coffee was miserable to say the least. Full-time or permanent Concierge service was non-existent, especially in the mornings when it was most needed, and the females on reception were less than knowledgeable and not overly keen to assist us with our typical tourist-type enquiries, e.g. buses etc. The hot water took absolutely ages to come through, although we got used to this, and the toilet was very difficult to flush. As we do not like the small plastic pottles of milk for tea we asked for a jug of fresh milk to be sent to our rooms - we are still waiting! On a more positive note, the location is great as were the full-English breakfasts. Dining staff were very obliging. In summary, this hotel is suffering from faded glory.
- Official Description (provided by the hotel):
- Thistle Hyde Park dates from Victorian times, with a cosy, relaxed atmosphere reminiscent of a Pall Mall private-member's club. A refined, intimate building, it is a comfortable base from which to enjoy the nearby West End, Oxford Street and Mayfair. Within walking distance of Lancaster Gate and Bayswater Underground stations and a literal stone's throw from multiple bus stops, you'll find it easy to get from the hotel to wherever it is you wish to visit in central London. What's more, you have the luxury of two of London's finest public parks just across the road from the hotel entrance - perfect for a morning stroll, weekend picnic, or letting the kids run off all the excitement of a holiday in the City. ... more less
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- Also Known As:
- Thistle Hyde Park London, England
- Thistle Hyde Park Hotel London