A trip to London normally means business and a multi-national corporate hotel. This time the trip was personal (Royal Opera House and shopping) so I decided to treat myself to something different.
From beginning to end, my stay at the Stafford was first class. The staff (especially the conceirge and in the American Bar) were by far the most polite and courteous I have ever experienced in a hotel and in London. The room, although slightly small, was ideal for me as a single traveller; quiet and cool it was lovely to come back to after a night at the opera. The bed was very comfortable and there was plenty of storage space (and hangers).
The location is ideal, only five minutes walk into the centre of London with Green Park tube station very close by. And if you need a taxi, the porters will go out to the main street to fetch one for you... even in the pouring rain!
The complimentary newspaper was also available at the weekend (how many hotels do this!). Breakfast was probably the best I have had in a hotel and had great selection available.
On checkout, I discovered that there had been a communication problem between my travel agent and the hotel regarding extras included in my booking (complimentary breakfast and a credit for food in the restaurant/bar) which resulted in a higher than expected final statement. On production of my booking confirmation sheet, the hotel agreed to honour what I had expected to pay for, which meant that they lost out financially. It wasn't a large amount of money but I wouldn't expect many hotels (especially in London) to agree so readily to do this!
Would I return to the Stafford? Most definitely.
- Official Description (provided by the hotel):
- The Stafford London is a leading five star hotel in London and defines all that is quintessentially British. Located in the historical neighbourhood of St James's, it is set in a discreet and prestigious location beside the Royal Green Park. Opened as a hotel in 1912 and rich in history since the 1700s, it offers luxurious rooms and dining with an award winning, personalised guest service. The famous American Bar with floor to ceiling memorabilia and 380-year-old wine cellars are a sight to behold. Make sure to ask for a tour of the cellars and the in-house museum; the wine cellars doubled as a bomb shelter during WWII. ... more less
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- Also Known As:
- The Stafford London England