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“Highly professional and personable”

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The Stafford London
Ranked #29 of 1,072 Hotels in London
Certificate of Excellence
Reviewed November 21, 2013 via mobile

The Stafford is very detail oriented and attentive. The staff are very professional and able to produce high quality standards with calm and decorum. The food is excellent and the service is perfect. The room is very good we had an upgrade to a suite which was most welcome after our last hotel... Highly recommended for those who favour traditional hospitality with flair.. Bit pricy though.

  • Stayed: November 2013
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1  Thank AHP9477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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753 - 759 of 1,172 reviews

Reviewed November 19, 2013

The Stafford Hotel is a beautiful hotel that prides itself on its outstanding service and hospitality. The hotel itself is a stately remodeled old city home for one of Britain's historic well-to-do families. The architectural elegance was maintained despite the need for upgrading and remodeling to meet the standards of a modern hotel. The location is ideal. If there is a fault with the comfort of the hotel, it is that the plumbing is still old and in some cases needs a little additional upgrade. Staff accommodated us without question and in reality, the problems are minor. The Concierge service was particularly excellent. It would be helpful to understand the tipping policy in advance, as the tip is added to the bill at the end of your stay.

Room Tip: The locale of our room was not an issue for us. Both rooms we stayed in were cozy, elegant and quiet...
  • Stayed: October 2013, traveled as a couple
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2  Thank SavannahStein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2013

We've been to the Stafford many times but our last 5 day visit was the best one yet. As a result of booking through the "Small Hotels" program offered by American Express Platinum Travel Service we received a great room up grade as well as other benefits. The hotel has been refreshed since our last visit which added to the attractiveness overall. The American Bar is not to be missed and we didn't. We ha d drinks there each day and enjoyed the service and the clientele. Our upgraded room was a king and the bed was spectacularly comfortable. The amenities are first rate. The staff is incredibly welcoming, efficient and responsive. We cannot say one negative thing about this hotel. We look forward to our next visit.

Room Tip: Please note there is no pool or spa that I know of...I hit the ratings by mistake and couldn't e...
  • Stayed: October 2013, traveled as a couple
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Thank Ashford817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2013

The Stafford is tucked away in St James's Place but within a three minute walk from Green Park tube and Piccadilly and the sundry delights which central London has to offer. We stayed here for a long weekend and whilst much of that time was spent out of the hotel, the comfortable room offered a tranquil oasis to return to. As many others have remarked, the staff were friendly and helpful and the staff of the American Bar accommodated our gregarious group without batting an eye lid. The Stafford is to be recommended as a discreet hotel in a superb location.

  • Stayed: November 2013, traveled with friends
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1  Thank Flipper20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

We stayed here for 5 days during a trip with friends. It is a small charming hotel with a pleasant courtyard, a nice bar, and a good breakfast in the morning. Service was very pleasant, and everyone who worked here seemed friendly and helpful. It is very well located with just a short walk to the Green Park tube stop, and within easy walking distance of some wonderful small restaurants. Our room was in the hotel itself, and was small but comfortable. Our only complaint is that it was a terrible shower--the water pressure was so low that it took extra time just to wash my hair, and the temperature changed constantly and the only way to effectively manage this was to just step out of the water when it became either scalding or cold. This did not seem to vary with either the time of day or with toilets flushing. It happened every time we took showers. I thought perhaps it was because we were on the 6th floor (the top floor), but our friends on lower floors experienced the same issue. So just be aware when you get in the shower that it will be difficult to manage. Otherwise, really liked this hotel and would definitely stay again.

  • Stayed: October 2013, traveled with friends
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Thank rwright6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2013

I booked a room through Amex Plat and got a good deal + perks that include an upgrade for a friend and myself and no difficulties in having them set up two twins instead of a king bed. We ate the Amex-included breakfast every morning, and it was plenty with yoghurt, cheese, fruit, croissants. The room, although tight in size, was fine, and the beds were extremely comfortable although the closet space was limited. The marble bathroom was pretty and included both a European tub and a separate tiny shower-- plenty of counter space and light. We didn't hear any noise at night.
Not only is the hotel quaint, pretty and quintessentially old English, but the location is superb. You are within easy walking distance of two different Underground lines or a 15 minute walk to Buckingham Palace or Parliament. The staff was attentive and helpful, and any requests or questions were addressed immediately. We visited the American Bar twice, but we were not wow-ed, although it appeared to be very popular with the cigar-smoking crowd. The fitness room was in a separate building and equipped with the basic essentials--we did have access to a larger gym down the street, but we didn't use that option.
I would definitely stay at the Stafford again.

  • Stayed: August 2013, traveled with friends
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3  Thank BbytthDr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

My husband and I celebrated our 40th in London. We could not have picked a better hotel for our celebration. The entire staff was so accommodating and the concierge booked all our trips and tickets around the city. Our room was so beautiful and the room service was excellent. We'll definitely be back.

Room Tip: The main house rooms are great but the carriage house rooms are larger and are suites
  • Stayed: October 2013, traveled as a couple
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3  Thank judy g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Stafford London

Address: 16-18 St. James's Place, London SW1A 1NJ, England
Phone Number:
Location: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in London
#25 Family Hotel in London
#29 Luxury Hotel in London
#52 Business Hotel in London
Price Range: $405 - $932 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Stafford London 5*
Number of rooms: 105
Official Description (provided by the hotel):
Tucked away in the heart of historic St James’s, and just minutes from London’s iconic landmarks and vibrant West End, The Stafford London is one of the finest luxury hotels in the Capital. Luxuriate in the stunning individually designed rooms and suites, dine in cool sophistication in The Game Bird and relax with a cocktail in the renowned American Bar. Our stylish rooms and suites are guaranteed to help you relax. The Main House, is a blend of Victorian grandeur and modern comfort, while the Carriage House offers a unique, countryside ambiance in the heart of London. The Mews Suites and Penthouse offer classic, contemporary elegance and the comfort and discretion of your own private residence at one of London’s most prestigious addresses. The Game Bird restaurant is a contemporary tale about relaxed dining at any time of the day. A place to eat, drink and socialise, the focus is on modern British comfort cooking executed with style and panache, all wrapped in a seductive ambience that oozes cool sophistication. For a more relaxed atmosphere, visit The American Bar, where every available wall and surface is crammed with an intriguing collection of artefacts, knick-knacks and signed celebrity photographs donated by patrons and guests over the years. Open daily from 8am, enjoy a casual breakfast or lunch or simply soak up the history and relax with one of our speciality cocktails. There is even a private cobbled courtyard so you can enjoy outdoor dining at any time of day. Experience unrivalled luxury in one of London’s most historic and quintessentially English five-star hotels. ... more   less 
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Also Known As:
The Stafford London England

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