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“Prime Hotel, but Pricing Itself High for a Tight Room”

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The Stafford London
Ranked #28 of 1,068 Hotels in London
Certificate of Excellence
Portland, Oregon
Level 6 Contributor
107 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Prime Hotel, but Pricing Itself High for a Tight Room”
Reviewed April 24, 2013

First let me say that I have stayed at the Stafford a number of times over the years, but now that it is part of the Kempinski family, it has become too high priced for what it offers. Yes, I did go with the lowest cost room, but it was so tight my luggage barely fit in with me. The bath and appointments were very lovely, however. Service was excellent and the American Bar is a delightful as ever -- even more so with its updated menu. Sadly, given the value, I will need to find a more reasonable place to stay in London on future visits.

Room Tip: Staying at the Stafford is a wonderful experience, but select a room that is not entry level in pric...
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  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank menardjayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffordHotelGM, General Manager at The Stafford London, responded to this review, May 2, 2013
Thank you for your review. As The Stafford is not purpose built, it used to be a house, some of the rooms do vary in size which for some guests is part of its quirky charm! Please do let us know the next time you visit and we would be delighted to ensure you are allocated to a better and more spacious room for you in order that you can again enjoy a stay here.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (179)
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English first
Level 4 Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 24, 2013

At face value the Stafford is well kept, traditionally charming, but when compared to other hotels in the area is average. There is a mix of modern amenities and contemporary styling that is very welcoming.

The room itself, although lacking a minibar, tea and coffee making facilities, an ironing board, trouser press, and two single beds pushed together for a queen, was homely and comfortable.
I was 'upgraded' to the courtyard suites, which I would thoroughly recommend avoiding. If you have an aversion to others' smoke or noise. There is a smoking area right outside the doors, and the rooms are cold, unless you have the noisy heating on, and the cobblestones outside are used to transport incredibly noisy rubbish bins in the early hours

Ensure you request tea and coffee making facilities, (and a stocked minibar) upon your arrival, one would expect this to be asked when checking in!

The location is great for shopping, and is just a short walk away from the tube.

Having seen that the breakfast was a nothing special over expensive continental, I decided to opt out and pop out around the corner to Patisserie Valerie and Paul, for better croissants and coffee.

I'd recommend this hotel for Business stays, but for couples I would look to other nearby hotels in a similar price range.

Room Tip: If you are a light sleeper or dislike others smoking, avoid the rooms that are converted stables in...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rob N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffordHotelGM, General Manager at The Stafford London, responded to this review, May 2, 2013
Thank you for your review. Our guest feedback is very important to us. With regard to the smoking area - this is where guests can enjoy our courtyard, have drinks, dine and smoke. Our American Bar is renowned for its cigar selection and this unique outdoor space. We appreciate your room was beside this area however and that is it not indeed for everyone. We hope that you will return and on booking we would be delighted to ensure you are allocated to a room that is not near this smoking area. Our room guest directory provides that coffee and tea facilities and other items are brought to the room on request however should you return we would ensure for this to be in your room prior to arrival. With regard to the minibar service we have a dedicated in-room dining team available 24 hours daily to serve any drinks. We hope to welcome you back to The Stafford.
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London, United Kingdom
Level 4 Contributor
25 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 16, 2013

myself and partner spent a night here, and it was amazing. Our room was really nice, with the biggest, most comfortable bed ever! especially loved the walk in shower.... we ordered breakfast to be delivered to our room, and were not dissapointed! smoked salmon with cream cheese on crumpets, bacon with syrup and pancakes, venisson sausages, coissants, coffee, well, all i can say is absolutely fantastic! and it was all presented so well.staff were exceptionally friendly, and we felt very welcomed. it was so quiet and peaceful here, we almost forgot we were in London. Perfect location, especially if you are going to the Theatre/ Soho, clubs and nice restaurants. (we walked to all) we didnt eat in the hotel restaurant, but we did have a drink in their bar (the American Bar) which was very nice (although a little expensive) if you are thinkimg of visiting this hotel, then do it....you wont be dissapointed, highly reccomended....

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melc549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 16, 2013

Spent 1 night at the Stafford over the weekend and I have to say that it is by far the best hotel that I have ever stayed in. It's luxurious and classy without being stuffy and pretentious.
We stayed in a junior master suite in the courtyard. Our room was fitted with the highest quality fixtures and fittings and consumables. The bed was huge and comfortable and there were so many nice touches (Magazines/Compliemtary Papers/Soft Drinks/WiFi/Sky TV).
The American bar is great for a pre/post-dinner drink and is decorated with some really interesting artefacts, and the breakfast was suitably impressive. The staff were very friendly and accomodating. Yes, it is expensive, but it is definately worth it. We will definately stay here again (and we live in London!)

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RussB1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stone
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 14, 2013

We stayed here on the lead up to Christmas and it was very special. The decorations made it feel very Christmassy and walking out from the American Bar through the news was very "ole worlde". Rooms were lovely and clean and the lunch we had in the restaurant was very good . Nice for a special occasion.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amo1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffordHotelGM, General Manager at The Stafford London, responded to this review, April 16, 2013
Thank you for your review. We are delighted you enjoyed such a special stay with us. Our personal guest service is very important to all the staff here and we hope to welcome you back to The Stafford London by Kempinski very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 5 Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed March 31, 2013

I have just returned from spending a night at the Staffod Hotel and WOW, not only it is well located in St James but it is beautifully furnished, the staff were fantastic, nothing was too much trouble.

It has a nice bar, called the American Bar which again had great service and a good atmosphere.
Our stay was faultless, give it a try, you won’t be disappointed.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jigglywuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPH
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 26, 2013

Stayed here for work for one night. Rooms on the small side but lovely and very comfortable. The hotel itself looks fantastic inside. The American Bar is particularly interesting. Lots of history. However the best by far was the service. The staff were all very helpful, kind, attentive and professional. They make you feel special. Very rare in my experience.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChazzaDK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffordHotelGM, General Manager at The Stafford London, responded to this review, March 27, 2013
Thank You very much for the great review!

As The Stafford is a non purpose built hotel, the rooms all very in layout and design which, as you have mentioned,certainly adds to the charm. I am thrilled to learn that our team has taken very good care of you as they do take pride in their guest orientated service!

I am looking forward to welcoming you back 'home' to The Stafford very soon!
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Additional Information about The Stafford London

Property: The Stafford London
Address: 16-18 St. James's Place, London SW1A 1NJ, England
Phone Number:
Location: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in London
#25 Family Hotel in London
#28 Luxury Hotel in London
#52 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Stafford London 5*
Number of rooms: 105
Official Description (provided by the hotel):
Tucked away in the heart of historic St James’s, and just minutes from London’s iconic landmarks and vibrant West End, The Stafford London is one of the finest luxury hotels in the Capital. Luxuriate in the stunning individually designed rooms and suites, dine in cool sophistication in The Game Bird and relax with a cocktail in the renowned American Bar. Our stylish rooms and suites are guaranteed to help you relax. The Main House, is a blend of Victorian grandeur and modern comfort, while the Carriage House offers a unique, countryside ambiance in the heart of London. The Mews Suites and Penthouse offer classic, contemporary elegance and the comfort and discretion of your own private residence at one of London’s most prestigious addresses. The Game Bird restaurant is a contemporary tale about relaxed dining at any time of the day. A place to eat, drink and socialise, the focus is on modern British comfort cooking executed with style and panache, all wrapped in a seductive ambience that oozes cool sophistication. For a more relaxed atmosphere, visit The American Bar, where every available wall and surface is crammed with an intriguing collection of artefacts, knick-knacks and signed celebrity photographs donated by patrons and guests over the years. Open daily from 8am, enjoy a casual breakfast or lunch or simply soak up the history and relax with one of our speciality cocktails. There is even a private cobbled courtyard so you can enjoy outdoor dining at any time of day. Experience unrivalled luxury in one of London’s most historic and quintessentially English five-star hotels. ... more   less 
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Also Known As:
The Stafford London England

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