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“An amazing weekend!” 5 of 5 bubbles
Review of The Stafford London

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The Stafford London
Ranked #24 of 1,087 Hotels in London
Certificate of Excellence
Barnsley, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“An amazing weekend!”
5 of 5 bubbles Reviewed March 3, 2013

We were fortunate enough to spend a long weekend in this beautiful hotel with a group of friends, we had an amazing time. It was Christmas, the whole place was trimmed up and looked so cosy and warm. On our first night we ate in a private dining room, it was out of this world. The staff were great and the food was amazing. Our bedroom was decorated really nice, was spacious and very clean. On our second night we all went to see a show and eat out in London, we came back to the hotel and relaxed in the American bar which is a very, very interesting room! Overall we had a fantastic weekend and we hope to visit this hotel again soon! Highly recommend to anyone.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank l1clk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffordHotelGM, General Manager at The Stafford London, responded to this review, March 26, 2013
Thank You for your wonderful review!

I am absolutely delighted to hear about your Christmas weekend at The Stafford and to read your gracious comments in regards to the décor and the service. Our skilful team is dedicated to decorate every single room with a Christmas tree during the festive season to provide the 'home away from home' feeling for our guests. Our private dining team is also very happy to learn that you have enjoyed the service and the meal provided by them!

On behalf of The Stafford team, we hope to welcome you back 'home' very soon!
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1,078 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (169)
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Edinburgh
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed February 26, 2013

If you like a hotel that oozes character, has really comfortable quiet bedrooms and lovely bathrooms the Stafford is for you and us.The reception and room service are impeccable
nothing is too much trouble and the staff very friendly. The price is on the highish side but
given that there are many characterless and cold hotels in London charging the same, it
is not unreasonable. The location in St James's Place is perfect for Central London.
We arrived on Sunday night after a 15 hour flight and after room service and a glass of
wine, drifted away in a large very comfy bed, perfect. In the morning somewhat jet lagged
we went down to breakfast and were dissappointed to discover that on monday mornings the
breakfast room completely stuffed with business bredakfasters from outside the hotel, not
a single table for residents available and a long queue, we were asked to wait or have breakfast in the room, we were not offered a cup of tea or coffee and ignored by the
restaurant manager. Ummmph we went down the road to the excellent Sofitel St James's
hotel and had a couple of their excellent buffet breakfasts. On returning to the hotel there
were profuse apologies from management and they offered to pay the bill at the Sofitel.
So it was put right to our satisfaction. Tuesday morning the restaurant breakfast was quieter
and we had a pleasant breakfast in the hotel as you would expect. So the recommendation
is for Monday morning breakfast is to reserve a table in advance !

  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ByronEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffordHotelGM, General Manager at The Stafford London, responded to this review, March 26, 2013
Thank You for taking the time to provide us with this valuable feedback in regards to your stay at The Stafford!

Our Executive Housekeeper will be delighted to learn that you have liked her carefully chosen bathroom décor and custom ordered mattresses. Our Reception team will also be thrilled to hear about your appreciation of the service that they take pride in so much.

I am disappointed to learn that you were mistreated during the busy breakfast service on Monday, but glad that the management courteously followed up with this situation. We hope this inconvenience did not cause too much distress.

We are looking forward to welcoming you back to The Stafford very soon and our team can make sure that there is a breakfast reservation made for you throughout all of your stay!
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PLANDOME
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

I hesitate singing the praises of the Stafford in case too many people come and it becomes too difficult to find a room! A smaller, intimate hotel where the staff make you feel very special and very welcome. We prefer the more traditional rooms. but the mews rooms are more modern style. Great location, excellent American Bar, fine Lyttleton Restaurant...what more could one ask for?

Room Tip: Amex Platinum members should look into booking through FHR for uprgades, etc.
See more room tips
  • Stayed February 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ZPatApple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffordHotelGM, General Manager at The Stafford London, responded to this review, March 26, 2013
Thank You very much for the wonderful recognition of The Stafford hotel!

I am thrilled to read your kind review and I can assure you that we will always have a room for our regular guests! As we do have three separate buildings with three different designs, we cater to different tastes of our guests, which is what makes the Stafford so unique.

I sincerely hope we will welcome you back 'home' to The Stafford very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

I am actually not sure how big or little the Stafford actually is. Part of the hotel seems inhabit an old 17th or 18th century building from when St James's was first laid out - mostly because of the squirrely twists and turns of some of the corridors. It all adds to the charm, though, and because of the fine sevice the Stafford certainly feels small and personal. My room was large enough ( it was business travel) and the hotel certainly can accommodate business travel even though I would say the ambiance lends itself slightly more to personal or vacation travel. The location is awesome -- near Green Park tube station, just off the park. Overall a very well run hotel.

  • Stayed March 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ilovescones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffordHotelGM, General Manager at The Stafford London, responded to this review, March 26, 2013
Thank You for the wonderful feedback!

I am thrilled to learn that you appreciate the unique features of the hotel as it was not a purpose built hotel, yet has an extensive historic background! The 17th century building that you have kindly mentioned is made up of our twelve Carriage House rooms, previously horse stables and are indeed 380 years old!

I am delighted that you found the hotel accommodating for your business needs as we are striving to provide a well rounded service to all types of guests.

I sincerely hope that we can welcome you back to The Stafford again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
minneapolis
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed February 22, 2013 via mobile

The rooms are small but very well appointed. I love the service minded hospitality at this hotel. Everything is super clean and cozy. This is my go to hotel in London particularly considering its West End location. Very easy to navigate business and shopping. I ordered room service and was pleased each time. The American bar is also a great cozy little spot for a quiet cozy conversation and cocktail.

  • Stayed February 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank stockgirl75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffordHotelGM, General Manager at The Stafford London, responded to this review, March 26, 2013
Thank You very much for your valuable feedback!

I am very pleased to read that you have enjoyed our detail orientated service that our staff takes so much pride in. We are excited to find that out of all the competitor hotels in St James's, we are your 'go to' hotel for you! Our Room Service and Bar team will be thrilled to hear about your review and we hope to welcome you back 'home' to The Stafford very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed February 6, 2013

I lived in London for 20 years before moving to Asia, but now i am a visitor. I chose The Stafford based upon clients recommendations, and I wasn't disappointed. It is a quintessential London Hotel, with great staff, superb service. My room was large and very comfortable. The American bar is excellent for lunch or drinks in the evening. Breakfast was good too. I didn't eat in the restaurant - which whilst I am sure is very good, is also not a particularly special place, and as your surrounded by great restaurant locations in Mayfair was not top of my list. All In all, I will return and use this as my london base!

  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank NickMarsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffordHotelGM, General Manager at The Stafford London, responded to this review, March 26, 2013
Than You for taking the time to share this wonderful feedback!

I am thrilled that The Stafford was chosen based on a recommendation and that you have thoroughly enjoyed your stay. As you have kindly noted,our American Bar has a great atmosphere for indulging in a glass of wine or to have a casual dining experience.

I sincerely hope during your next 'home base' stay with us, you will get to experience our wonderful Lyttelton restaurant, which can easily compete with many establishments of the infamous St James's area. Our Executive Chef only uses the highest quality of seasonal produce to create the best of British menus!

Our team is looking forward to welcoming you back 'home' very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed February 3, 2013

This was our second stay at the Stafford and hopefully it won't be tha last. The rooms are beautifully furnished and the beds exceptionally comfortable - just right for a good night's sleep. The location of this hotel is ideal, right in the heart of the west end and yet in a wonderful quiet location. The staff are attentative, friendly, helpful and polite making a stay here into a wonderful experience.

  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Michael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffordHotelGM, General Manager at The Stafford London, responded to this review, March 26, 2013
Thank You very much for the delightful review of The Stafford!

Our Executive Housekeeping will be thrilled to know that you have enjoyed her carefully chosen, best of British, room amenities and linens. I am equally pleased to learn that you have appreciated the high quality of service that our team is always striving and excelling to achieve!

We hope we continue to offer you the ideal experience in the Capital and I am looking forward to greeting you back 'home' to The Stafford very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Stafford London

Property: The Stafford London
Address: 16-18 St. James's Place, London SW1A 1NJ, England
Phone Number:
Location: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in London
#24 Luxury Hotel in London
#25 Family Hotel in London
#52 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Stafford London 5*
Number of rooms: 105
Official Description (provided by the hotel):
The Stafford London is a leading five star hotel in London and defines all that is quintessentially British. Located in the historical neighbourhood of St James's, it is set in a discreet and prestigious location beside the Royal Green Park. Opened as a hotel in 1912 and rich in history since the 1700s, it offers luxurious rooms and dining with an award winning, personalised guest service. The famous American Bar with floor to ceiling memorabilia and 380-year-old wine cellars are a sight to behold. Make sure to ask for a tour of the cellars and the in-house museum; the wine cellars doubled as a bomb shelter during WWII. ... more   less 
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Also Known As:
The Stafford London England

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