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“Wonderful”

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The Langham, London
Ranked #43 of 1,064 Hotels in London
Certificate of Excellence
Los Angeles, California
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Wonderful”
Reviewed April 15, 2011

Big, grand hotel. If that's not your thing, move on. But for it's size it does everything right. Great service, staff, well appointed (sometimes small..its London!) rooms. Wonderful beds, fantastic showers, heated floors in the bathroom!

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank takkt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,335 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (539)
Date | Rating
  • Arabic first
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  • Chinese (Simplified) first
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  • Dutch first
  • English first
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English first
London, United Kingdom
Level Contributor
44 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed April 9, 2011

My husband and I stayed at the Langham for a weekend and it delivered on all fronts in terms of service, quality, comfort and location as expected from a 5-star leading hotel. The hotel is a showcase for beautiful interior design, which nevertheless befits its long history and tradition, while the gym was state of the art and well-equipped. It was a thoroughly enjoyable and lovely treat for us to celebrate a special occasion and it will be on the top of our list again when choosing to stay in London.

  • Stayed March 2011, traveled as a couple
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Helpful?
1 Thank minlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 8, 2011

My husband booked me in for night in early March as a surprise (big birthday!). I don't know how much it cost and I didn't ask, but it was a very pleasurable stay. Everyone was helpful and friendly and everything ran like clockwork. I had a lovely time just drinking cocktails and people watching (recommend the Cosmopolitan). The husband was slightly disappointed with his main course at the Landau which was the only minor quibble. Would like to have stayed longer and maybe next time we will! I always think that it is the little touches that matter and the The Langham certainly know how to look after their guests and make them feel special. We opted for the buffet breakfast and the scrambled eggs were wonderful and it was nice to get real tea as well. A very memorable visit.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Nia29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elgin
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 8, 2011

My friend and I are just back form a wonderful whistle stop tour of London for her birhday. We were arriving early on the Wednesday morning and were afraid we would not be able to get into our room. At check in this was no problem at all and I have to take my hat off to the reception staff who were dealing with a very rude arrogant man in a polite and professional manner when we were checking in. When we came back from a shopping trip the room had a beautiful vase of flowers, two birthday cup cakes and a bottle of wine for Jackies birthday quite extraordinary generosity. The staff were amazing friendly and helpful. For me this would be the only place to stay in London and thank you for making it so magical.

  • Stayed April 2011, traveled with friends
    • Value
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Helpful?
1 Thank TravellerElgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 5, 2011

I got to stay at the Langham thanks to my wife's business trip. Not exactly my style, but a really nice hotel. My only complaint: they never fixed the bathroom nightlight or the second lift (and we were there a week). Oh, and a few too many employees always standing around to make sure you don't need anything. All in all, though, a nice stay.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Esqbyday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff
Level Contributor
161 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed March 21, 2011

Loved this hotel, the location is perfect, as were the staff,.The beds and pillows were to die for and the room was well laid out with a good bathroom.. Never had such a good night sleep. Attention to detail and quality throughout the hotel was first class. The leisure facilities, including the pool and the hot tub were good for an hour. My only gripe would be the quality of the toiletries in the room.
Could not warrant the prices on every visit, but good for a special occasion.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NONE1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 20, 2011

We stayed at The Langham for the second time and on arrival we were given a room with a faulty and very noisy fridge. On changing to another room we found the air conditioning wasn't working. They sent for an engineer whilst we went out for dinner and on oiur return guaranteed us the room was cool. However this was not the case and finally at 10.30pm we were moved to another room that was fine. Our stay on the whole was good but there were no apologies for the inconvenience and it made me realise that some of the rooms are not up to the standard you would expect from a hotel such as this.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KWoodH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
langham08, Manager at The Langham, London, responded to this review, March 24, 2011
Dear KWoodH,

Thank-you very much for taking the time to provide your feedback after your recent stay. We sincerely apologize that you were inconvenienced in this manner and we hope to have an opportunity to restore your faith in us on your next visit to The Langham, London.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Langham, London

Property: The Langham, London
Address: 1c Portland Place | Regent Street, London W1B 1JA, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in London
#25 Business Hotel in London
#33 Romantic Hotel in London
#36 Family Hotel in London
#43 Luxury Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Langham, London 5*
Number of rooms: 380
Official Description (provided by the hotel):
The Langham, London has been delighting guests with gracious hospitality since it opened in 1865. Exuding a timeless elegance, this London hotel offers impeccably luxurious surroundings on Regent Street, one of the city's premier locations close to many local attractions and popular shopping destinations. Guest will be delighted with Artesian, the World's Best Bar as voted for by Drinks International, Palm Court, famed as the birthplace of afternoon tea, and Roux at The Landau with menus created in collaboration with celebrity chefs Albert and Michel Roux. Complimentary to hotel guests, enjoy use of Chuan Spa featuring a state-of-the-art gymnasium and a 16 meter swimming pool. ... more   less 
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Also Known As:
The Langham, London Hotel London
Langham Hotel London
The Langham, London England

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