The hotel is a lovely and very central building; perfect for easy commute to areas of interest and to/from Heathrow.
The hotel itself is very nice however my room (621) had noisy air con and when turned off still made a racket causing for a sleepless night. On the second night, I gave up and asked for a change of room. Every credit to the staff that I was in another room in 5 minutes with no fuss at all! The customer service was great.
The restaurant serves lovely food and staff are very polite and attentive. A little surprised to find a £10 service charge on the wine though!
Bar staff, reception and concierge are wonderful; very polite and helpful. A real credit to the hotel.
Sadly though, given the problems with the room which others have mentioned and the steep service charges, I am a little disappointed that these problems have not been looked at. Would i go back? yeah, i would do - knowing that staff really do have your best interests at hear - and i would recommend the hotel to a friend. Though i would try my luck in asking for specific rooms to avoid the noisy air con
- Official Description (provided by the hotel):
- Following a recent extensive £10 million restoration and refurbishment program at the hotel, every area of the hotel has been transformed – our bedrooms have been completely modernised with a contemporary design and vibrant soft furnishings. Our public areas reflect the new contemporary style but retain elements of the hotel’s traditional Edwardian features. London landmarks like the British Museum and Covent Garden and Oxford Street are within easy walking distance. Just five minutes from Holborn and Tottenham Court Road Tube Stations. ... more less
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- Also Known As:
- The Kingsley By Thistle Hotel London
- Kingsley By Thistle London
- Thistle Bloomsbury
- Kingsley By Thistle Hotel London
- Thistle Holborn, The Kingsley London, England