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“First Class 4 Star Plus”

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Thistle Holborn, The Kingsley
Ranked #190 of 1,081 Hotels in London
Certificate of Excellence
Reviewed December 21, 2011

My wife and I stayed at the Kingsley by Thistle recently for one night to see Rock of Ages and were very impressed with many aspects of the hotel. We stayed in a Junior Suite and found the room very comfortable and spacious and spotlessly clean.The Location was perfect for Oxford Street, Covent Garden and the West End area .The Hotel stafff were very friendly and helpful from the minute we arrived at Reception to receiving our bags from the concierge on departure.FIRST CLASS and would not hesitate to recommend this value for money hotel that offers luxury.

Room Tip: High Floor.
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  • Stayed: December 2011, traveled as a couple
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2  Thank Antony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,871 - 1,877 of 2,407 reviews

Reviewed December 21, 2011

My partner booked this hotel for it's central location and it certainly was that, walking distance to Soho, Covent Garden, Shaftsbury Avenue, Oxford and Regents St (fab Xmas lights) China Town, National/portrait Galleries etc, we even walked to Madame Tussauds but that was pushing it (3miles?). We booked a double deluxe room and asked for a high floor, we were on floor 6 right in the corner overlooking the fire exit escape stairs, small room with not a nice view but we were only staying 2 nights so not too worried. Main problem for us could not turn heating up, the weather was bitter, we did explain this at reception and a young man said he wd look into it, did not as later room still just warm, we then asked to be moved - this was accommodated and we had room 107 - nicer bigger room but heating still same and we spent 1st night sat in bed with jumpers on. Eventually next morning
after more complaining an engineer sorted it and we were as warm as toast thanks to a lovely helpful european girl on reception who had arranged it and our room change.
Wd like to stay again for location but unsure why we were first put in the coldest part of the hotel (hotel nowhere near full) and heating in several rooms need servicing.

  • Stayed: December 2011
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2  Thank JOBSON09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2011

Beautiful hotel, fantastic location. Walking distance to oxford street and covent garden. Staff fantastic, even delivered a toothbrush and toothpaste to the room when we forgot! Great service. Would definitely stay again as soon as possible.

  • Stayed: December 2011
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Thank holly123456789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingsleyGM, General Manager at Thistle Holborn, The Kingsley, responded to this reviewResponded December 21, 2011

Dear Reviewer
Thank you for the generous comments in particular about the Kingsley team and the service you received, I will share your feedback with the entire team who will be very proud indeed. We look forward to welcoming you back to the Kingsley in the near future.
We wish you a very happy festive season
Regards
Johan and team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2011

A 10-15 minute walk from Covent Garden this hotel is well situated. Holborn tube station is 2-3 minutes walk away. Breakfast was excellent help yourself buffet, rooms were large and the shower was fantastic. I stayed here on business but would gladly stay here again even if I was paying.

  • Stayed: December 2011, traveled on business
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Thank SledgeHammer955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingsleyGM, General Manager at Thistle Holborn, The Kingsley, responded to this reviewResponded December 19, 2011

Dear reviewer
Thank you for your recent visit to the Kingsley hotel and for taking the time to write about your experience. We are really grateful for your recommendation and we look forward to welcoming you back to the Kingsley hotel in 2012
Kind regards and Merry Christmas
Johan and team

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Reviewed December 14, 2011

Stayed one night on business, comfortable hotel in decent location.
Room size a bit small, which is normal for these types on central hotels, but overall non complaints.

  • Stayed: December 2011, traveled on business
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Thank RUTHRIESTON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2011

Always a bad start for me when you check in to find no free wifi. Can not understand how these hotels charge premium rates and do not include basic services. The bathroom was very clean and had an excellent shower. The room however was noisy and a little cramped. Better hotels available in this price bracket ....keep shopping around.

  • Stayed: December 2011
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Thank Michaelm67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
186338Thistle, General Manager at Thistle Holborn, The Kingsley, responded to this reviewResponded December 12, 2011

Dear reviewer,

Thank you for staying at the Kingsley hotel and for taking the time to write about your experience. We are very serious about quality and the standards in our bed rooms and bathrooms, and I am really pleased that you thought the room was spotless. We currently have contractual obligations regarding free Wi-Fi offering and we are in the process to resolve this matter at head office level. In the mean time we will continue to offer exceptional standards and services to all our future guests. We wish you a merry Christmas and a prosperous New Year.

Regards,

Johan and team

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Reviewed December 10, 2011

I recently stayed here with a party of 9 for a birthday weekend break and we had a great time. Hotel was easy to find from tube station or only £9 taxi ride from Kings Cross check in was a little slow as all rooms had been booked in individual names and the hotel had been affected by a massive power cut. However the service was exceptional from the staff who had to take all hotel guests to their rooms everytime as the card keys didnt work and they had to use a master key. Bearing in mind the size of our party in and out all day and also back late at night this was never a problem and the staff were always cheerful especially the young blonde lad. This problem was not the hotels fault but they handled it very well. The hotel itself was far beyond our expectations for a London hotel in such a good location just 5 mins walk from Covent Garden and everywhere else we wanted to be The Savoy Theatre, Leicester Square etc within walking distance. The rooms were of a high standard clean, extremely comfortable beds and everything else you needed was there. Restaurant for breakfast was very good plenty of choice and the staff were friendly and helpful. We will definitely return to this hotel and hope to do so quite soon.

  • Stayed: November 2011, traveled with friends
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Thank Cazza044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Thistle Holborn, The Kingsley

Address: Bloomsbury Way, London WC1A 2SD, England
Phone Number:
Location: United Kingdom > England > London > Bloomsbury
Amenities:
Bar / Lounge Restaurant Room Service Suites
Hotel Style:
#79 Romantic Hotel in London
#101 Business Hotel in London
#148 Luxury Hotel in London
Price Range: $167 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thistle Holborn, The Kingsley 4*
Number of rooms: 129
Official Description (provided by the hotel):
Following a recent extensive £10 million restoration and refurbishment program at the hotel, every area of the hotel has been transformed – our bedrooms have been completely modernised with a contemporary design and vibrant soft furnishings. Our public areas reflect the new contemporary style but retain elements of the hotel’s traditional Edwardian features. London landmarks like the British Museum and Covent Garden and Oxford Street are within easy walking distance. Just five minutes from Holborn and Tottenham Court Road Tube Stations. ... more   less 
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Also Known As:
The Kingsley By Thistle Hotel London
Kingsley By Thistle London
Thistle Bloomsbury
Kingsley By Thistle Hotel London
Thistle Holborn, The Kingsley London, England

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