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Reviews (31,248)
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Traveler rating
12,243
9,747
5,369
2,101
1,788
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Reviewed September 10, 2016

realy I enjoyed this journey, the staff are kind , the shows are funny ans entertaining , love u london

Date of experience: September 2016
Thank Yahya A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MadameTussaudsLondon, Guest Relations Manager at Madame Tussauds London, responded to this reviewResponded September 13, 2016

Dear yahya405

It is always a pleasure to receive such a glowing review of our attraction, thank you for taking the time to share your experience with us. We are delighted to read that you had a truly fabulous experience at our world famous attraction! We look forward to you walking down the red carpet into our next A-list party for another star-studded experience!

Kind regards,
Michelle
Guest Experience Team
Madame Tussauds London

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2016 via mobile

Really enjoyed our visit on Sunday 4 September. No queuing at the entrance and not too crowded so made it easy to take photos and selfish! Sherlock Holmes experience was good and the spirit of London ride was great. We got tickets through Tesco Clubcard offer which is great value.

Date of experience: September 2016
Thank marcit48
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MadameTussaudsLondon, Guest Relations Manager at Madame Tussauds London, responded to this reviewResponded September 13, 2016

Dear marcit48,

Thank you for your review on Trip Advisor!
We appreciate you taking the time and trouble to share your thoughts as we always consider any feedback that helps us to improve the service we provide for our guests.
We hope to welcome you back onto the red carpet in the near future!
Kind Regards,
Emily

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2016 via mobile

This was booked as a package deal and it was really good inside, only down side was the 1.5 hour queue to get In, Burlt was worth the money

Date of experience: December 2015
Thank Torun B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MadameTussaudsLondon, Guest Relations Manager at Madame Tussauds London, responded to this reviewResponded September 13, 2016

Dear Torun B,

It is always a pleasure to receive such a glowing review of our attraction, thank you for taking the time to share your experience with us. We are delighted to read that you had a truly fabulous experience at our world famous attraction! We look forward to you walking down the red carpet into our next A-list party for another star-studded experience!

Kind regards,
Michelle
Guest Experience Team
Madame Tussauds London

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2016

Visited with family and although queued for quite a while, once in it was worth the wait. Some of the wax models weren't great, but The Royal family was amazing. Really enjoyed the taxi ride, The Sherlock Experience was rushed, I guess because of the amount of people wanting to go through it. The 4D cinema was great and so was the Star War experience. All in all a great time was had by all.

Date of experience: September 2016
Thank trudistallwood
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MadameTussaudsLondon, Guest Relations Manager at Madame Tussauds London, responded to this reviewResponded September 13, 2016

Dear trudistallwood,

It is always a pleasure to receive such a glowing review of our attraction, thank you for taking the time to share your experience with us. We are delighted to read that you had a truly fabulous experience at our world famous attraction! We look forward to you walking down the red carpet into our next A-list party for another star-studded experience!

Kind regards,
Michelle
Guest Experience Team
Madame Tussauds London

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2016

I really liked the London Madam Tussauds. We bought online tickets a week in advance, and had to queue for for not more than 5 min at the entrance gate number 5. Given the other reviews, i would recommend this option as the queues are almost always very long for the spot tickets. The entire experience turned me into a giggly, selfie taking fangirl, as almost every celebrity I've ever wanted to meet in my life has a wax statue here. The Sherlock experience and the 4D Marvel theatre experience were cherries on the cake & are well worth the additional time spent. The visit took us about 3 hours from start to finish, and the staff were very nice and courteous. One tip based on my experience: try to book a time slot in the morning, as the place was super crowded in the afternoon, and it was very get one on one time with the statues.

Date of experience: September 2016
Thank Eesha N
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MadameTussaudsLondon, Guest Relations Manager at Madame Tussauds London, responded to this reviewResponded September 13, 2016

Dear 155eeshan,

Thank you for your review on Trip Advisor!
We appreciate you taking the time and trouble to share your thoughts as we always consider any feedback that helps us to improve the service we provide for our guests.
We hope to welcome you back onto the red carpet in the near future!
Kind Regards,
Emily

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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