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“Decent for a quick stop.” 4 of 5 bubbles
Review of Point A Hotel, London Westminster

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Point A Hotel, London Westminster
Ranked #407 of 1,086 Hotels in London
Haverhill, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Decent for a quick stop.”
4 of 5 bubbles Reviewed May 4, 2014

My girlfriend and I stayed at this hotel for one night for a visit to London during the Valentines weekend. Our main reason for choosing the hotel was first of all, the location.. Being reasonably close to the London Eye and other attractions made life a lot easier. The other bonus was the price of the stay. Less than £50 overall. Which is reasonable.

The room itself was small. The double bed was snug between the walls, with a large mirror above the headboard. We chose a room without windows, these rooms are all basement level accessible by stairs. The thought of no windows can leave you feeling like you'll be stuck in, but we didn't have any problem with the lack of windows.

The toilet/shower was good enough for our needs.

Just outside the hotels door (which is discretely hidden next to Costa) is the Lambeth North tube station. The station itself has good access right into the centre of London with stops at Embankment, Charring Cross, Piccadilly Circus and Oxford Circus. Whats more with one line change, you'll be able to access Kings Cross St. as well as Liverpool Street, which was our route in and out of London. Team this up with an Oyster Card and you'll soon be getting round quick and cheaply.

Overall, the hotel was fine. Nice staff, decent rooms and great location. If I ever need a quick stop in London again, I'll be sure to drop in.

Room Tip: Look for the door just before Costa on the corner.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Ashley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurses, Guest Relations Manager at Point A Hotel, London Westminster, responded to this review, May 8, 2014
Dear Guest,

Thank you for leaving your comments of your Valentine`s weekend at Tune Hotel Westminster.

I was pleased to read that you had a pleasant stay with us, found the staff nice, enjoyed our Westminster location with easy access to anywhere at any time - and all of it without a prohibitive price tag.

We are looking forward to welcoming you back again

Kind Regards,

Ave Jaanus
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,937 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (297)
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English first
Sao Paulo, SP
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed April 28, 2014

The hotel has a terrific location, very close to Lamberth North Station. It's posible to walk to lots of turistc places like London Eye and Westminster Abbey. The room is very very small, but it was modern and clean, so it was OK for us. I recommend for those who don't want to spend much, but want to stay in zone 1.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Lilian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurses, Guest Relations Manager at Point A Hotel, London Westminster, responded to this review, May 5, 2014
Dear Guest,

Thank you for your valuable comments of your stay at Tune Hotel Westminster.

I was very pleased to read that you enjoyed your stay with us, found it as value for your money and were especially pleased with our central location; it really allows our guests to be in the middle of everything.

Thank you also for recommending us, we are looking forward to welcoming you back again.

Kind Regards,

Ave Jaanus
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PUERTO RICO
Level Contributor
106 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed April 27, 2014

This is a great hotel in Westminster area. Walking distance to London Eye, Big Ben, etc.
Lamberth North Tube station is located across the street, so moving around London is extremely easy from this hotel!
Rooms are clean, but small, perfect for short stays. This is our second time staying at Tune and will definitively return when visiting London in the future. Front desk personnel is friendly and helpful...Strongly recommended!

  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ZADY/PR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurses, Guest Relations Manager at Point A Hotel, London Westminster, responded to this review, May 5, 2014
Dear Guest,

Thank you for your great review, “Hidden gem” is very complimentary!

I was pleased to read that it was your return visit to Tune hotels, and that once again we managed to provide you with a quality stay.

Thank you also for recommending us strongly, we are looking forward to welcoming you back again.

Kind Regards,

Ave Jaanus
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 26, 2014

Great location close to the South Bank and walks along the River Thames. I would recommend this hotel to anyone staying in London. The reception staff were particularly helpful and friendly. Also, the person who cleaned our room did an amazing job! Thank you.

Room Tip: The corner room on the top floor was lovely and had lots of natural light. Also less noisy than the...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurses, Guest Relations Manager at Point A Hotel, London Westminster, responded to this review, May 5, 2014
Dear Guest,

Thank you for your glowing review of your stay at Tune Hotel Westminster.

I was very pleased to read that your stay was perfect on every step of the way and that you particularly highlighted our fabulous location

Thank you also for noticing staffs dedication to customer service; both reception and housekeeping teams work hard to ensure that every guest has a comfortable and enjoyable stay.

Tune Hotel Westminster is looking forward to welcoming you back again.

Kind Regards,

Ave Jaanus
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed April 25, 2014

Stayed here in Octobet 2013 for four nights. We knew that the hotel room is small but still when we entered our room it was a still bit of a wow-experience. This was not a big deal because we had a shopping-trip so basically we just slept in the room, not much more. The Hotel service is kind of a basic, but remember there's no big fancy services, basically just the front-desk-person who will help you with your common questions. And of course a soda-machine in the lobby! This Hotel is ideal if u want just some clean bed, not much more. Location is just bloody brilliant. From the hotel front door just 15sec walk and you are in the underground. There's is also a costa coffee in the same building which is good choose if u want some regular of bit of a special hot drinks in the morning. Hotel is great choose if you are traveling by yourself or with someone else (No Family Hotel) and if you are staying max. one week and you just want to travel all over London for shopping- or tourist tour-purpouses.

Next time when I go to London i will definitely consider this for my hotel again!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ilmo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurses, Guest Relations Manager at Point A Hotel, London Westminster, responded to this review, May 5, 2014
Dear Guest,

Thank you for choosing Tune Hotel Westminster for your stay and for sharing your experience with TripAdvisor.

I was delighted to read that we provided you with a perfect base for your shopping trip and even though the room was space-efficient, it included everything essential for a quality stay.
Tune Hotels are indeed all about cutting extra costs and concentrating on areas like comfort, cleanliness, service and of course fabulous location, pleased to hear you enjoyed all of it!

Thank you also for recommending us for shopping and tourism purposes.
We are looking forward to welcoming you back again on your next visit to London.

Kind Regards,

Ave Jaanus
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago Ridge, Illinois
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed April 13, 2014

Just stayed here for a total of 7 nights and dont think I have ever encountered a worse hotel experience. The hotel was under construction the entire time we were there and the first 4 nights we were there (went to Paris in between), our fire alarm went off repeatedly for 2+ hours and the shower leaked all over our bathroom. The service and the people at the hotel were of absolutely no help. The location is fine but I would advise spending a few more bucks for a more enjoyable stay - regardless of lack of time in the room.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank Ross N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurses, Guest Relations Manager at Point A Hotel, London Westminster, responded to this review, April 19, 2014
Dear Guest,

Thank you for leaving your comments of your stay at Tune Hotel Westminster. I welcome all the feedback, both positive and negative as it helps us to improve ourselves and our services.
I was truly disappointed to read that you didn’t enjoy your stay and described it as absolutely terrible.

Our hotel was indeed undergoing building works, all works have now been completed and our lovely 15 new bedrooms are ready to welcome customers.

I do apologies for the fire alarm going off; I can confirm there was no fire or any danger to the Guests as announced already by the staff on the same night and on the following morning. The alarm was actually activated due to a maintenance issue in one of the rooms, therefore it unfortunately took longer for the staff to rectify it and deactivate the device. Once again I apologise for it as I do understand how frustrating it must have been.

Even more, I was sorry to hear that your shower leaked over the bathroom. Please let me assure that these are not our usual standards as you can see yourself from previous reviews.

I sincerely hope that we would have the pleasure of welcoming you back again so that we could offer you a quality stay and restore your faith in us.

Kind Regards,

Ave Jaanus
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 11, 2014

This hotel is highly recommended.very close to the hotel the are the most beautyful attraction of London like tower bridge , westminster city, big ben , the london eyes ecc ecc.
we find in the hotel a very kinf people where them take kare by us.
the room was realy clean..nex time im going to london im going to choose Tune hotel :)
like it.

  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank giulia m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurses, Guest Relations Manager at Point A Hotel, London Westminster, responded to this review, April 19, 2014
Dear Guest,

Thank you for sharing your experience at Tune Hotel Westminster with TripAdvisor.

I was very delighted to read that we ticked all the boxes for you and offered you a 5 star location, cleanliness, comfort and service.
Our front desk team indeed strives to do their best to help Guests with any queries and it is very motivating for them to see their efforts are recognized.

We are looking forward to your return visit to Tune Hotel Westminster.

Kind Regards,

Ave Jaanus
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Point A Hotel, London Westminster

Property: Point A Hotel, London Westminster
Address: 118-120 Westminster Bridge Road, London SE1 7RW, England (Formerly Tune Hotel - Westminster)
Location: United Kingdom > England > London
Amenities:
Wheelchair access
Hotel Style:
#355 Romantic Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Point A Hotel, London Westminster 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Westminster is London’s historic heart, packed with more landmarks than you can shake a selfie stick at. Stroll along the Southbank and take in some of London’s greatest hits – all a stone’s throw from your Point A Hotel, London Westminster. So bring a bag, plans, places to be. And check in to your always affordable, always reliable Point A Hotel. Sink deep into your Hypnos bed. Help yourself to free WiFi. Get tomorrow-ready in a proper power shower. Then go find your point b. Shoreditch and the whole of London is on your doorstep. Every room is compact, well designed and comes with a super comfy Hypnos bed, en-suite bathrooms with a proper power shower, fast & free WiFi, USB charging point, air conditioning, hairdryer, huge TV with 240 channels and a safe. Blackout curtains ensure you have a good night's sleep. You’ll be well connected, being just 20m Lambeth North Tube Station and 900m from transport hub Waterloo. ... more   less 
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Also Known As:
Tune Hotels - Westminster Hotel London
Point A Hotel, London Westminster England

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