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“Traffic noisy but hotel fantastic” 4 of 5 bubbles
Review of Point A Hotel, London Westminster

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Point A Hotel, London Westminster
Ranked #407 of 1,086 Hotels in London
Level Contributor
3 reviews
3 hotel reviews
“Traffic noisy but hotel fantastic”
4 of 5 bubbles Reviewed October 21, 2012

Tunes hotel is located literally across the road from Lambeth North tube station or 5 min walk to Waterloo station. Unfortunately it's on a major crossroads meaning the Fri and Sat night we stayed were very noisy during night. Didn't really disturb our sleep though. Rooms are VERY small but that is advertised and the cost more than makes up for this. If you are going to use it as a base to sleep while you look around London during day it's perfect. You have to pay for any extras ie towels, tv, wifi, hair dryer, safe so ensure u take towels with you. There is a Costa coffee shop underneath the hotel which we used on both days to get our day started.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pompeychick77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurses, Manager at Point A Hotel, London Westminster, responded to this review, October 28, 2012
Dear Guest,

Thank you for taking the time to post this review and for rating us as fantastic, very complimentary!
We try to be very upfront on our website, as well as through any queries regarding the room sizes and the add-ons, therefore, no surprises! Furthermore, to make up the room size, we always focus on areas such as customer service, cleanliness and location as you experienced yourself.
Good to know you found the morning boost from Costa coffee, for all the breakfast deals our front desk team would be more than happy to advise.

It was a pleasure having you stay with us and we hope to welcome you soon back again.

Best Regards,
Sadan Gurses
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Little Rock, Arkansas
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 21, 2012

My husband and I stayed here on the first leg of our three-city European vacation. It's safe to say that you get what you pay for - the room is tiny but so is the price you pay. We opted to save a little money and stayed in a basement room with no window, and we were absolutely fine with it. There is space under the bed to store your luggage if needed. I do agree with an earlier reviewer - I can't imagine staying in this kind of room with anyone besides my husband - it might even have been too close quarters for me and my best friend. But if you're on vacation and don't plan on being in the room all that much, it's a good solution.

The hotel is in a FANTASTIC location - just across the street from the North Lambeth tube station (in zone 1!) and also within walking distance of the London Eye, Parliament, Westminster Abbey, etc. The hotel staff wasn't overly friendly but again, you get what you pay for. The room was clean, though, and we never had to ask for anything from the staff.

Overall, I would definitely recommend this hotel if you're budget-concious. The beds were comfy and clean and that's all you really need when you're traveling and not in the room that much!

Room Tip: Again, if you're looking to save a few bucks, the rooms without windows aren't bad. They'...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Whitney K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurses, Manager at Point A Hotel, London Westminster, responded to this review, October 28, 2012
Dear Guest,

Thank you for leaving your review, I am thrilled to read you found us perfect for the travellers on budget! Even more, good to know that you enjoyed several aspects of the hotel, like its close proximity to London`s biggest attractions like Big Ben, London Eye, etc., and that the comfortable beds and clean rooms ensured you an enjoyable stay with us.
I am a bit disappointed that you didn't find the staff overly friendly as friendliness and high quality standard service are a priority for us, and I can assure the team always tries their upmost to deliver the best service for each Guest.

Thank you for recommending us to all the budget travellers and we hope that you will be staying with Tune Hotel Westminster again so that we may show you the hospitality and quality service we provide.

Best Regards,
Sadan Gurses
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 19, 2012

We decided to stay at tune after looking at the reviews on tripadvisor, and we weren't disappointed! On the hotels website it shows you exactly what the hotel looks like and the rooms look like, so you know that they're small rooms and they even show you a floor plan. So they are small rooms - we had to put our luggage up on the window sills because there wasn't enough room anywhere else but that was ok - we knew that going in. The hotel staff were very helpful and the hotel room was neat and clean. I went with my boyfriend and you need to make sure your close with the person you're going with as the bathroom door is frosted glass and didnt shut completely... The area around the hotel is very nice as well and with the metro across the road very easy to get around. We seemed to walk to the London Eye each day and start our day from there instead of getting the metro, thats only a 5min walk away. Definitely recommend staying here and I will be staying here again!!

Room Tip: We paid a little more to stay in a room with a window. I would definitely recommend staying in a roo...
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank StephanieM33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurses, Manager at Point A Hotel, London Westminster, responded to this review, October 28, 2012
Dear Guest,

Thank you for leaving your review. I am really glad you trusted the fellow reviewers at TripAdvisor and decided to stay with us. It is good to know we met your expectations in all areas and found our location amazing for the price; I agree 100% as the area has tons to offer as you experienced yourself. Thank you also for complimenting our staff as we take a great deal of pride in our service delivery and it is great to see that it is noticed and commented on.

I am very confident that your review will in turn be useful to Tune Hotel` s future guests!
My Team and I are looking forward to welcoming you back.

Best Regards,
Sadan Gurses
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed October 19, 2012 via mobile

Stay 1 nite booked dble room got 2 room and it was small no window I went 2 ask if we cus swap she was berating around the bus saying I booked room wiv no window I booked dble room . It took me 4 attempts 2 get her 2 understand I wud pay. 4 room wiv window but she say they fully booked not helpful will not get caught out like this again but if cud get room wiv window may book again because location good

  • Stayed October 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mitzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurses, Manager at Point A Hotel, London Westminster, responded to this review, October 28, 2012
Dear Guest,

Thank you for your time to leave the review.
We are quite a busy hotel and often fully booked, therefore we cannot always upgrade our Guests as we would need to downgrade somebody who booked a room with window. I would like to apologize for the inconvenience with the front desk team, we take a great pride in a high level of customer service, and furthermore we work very closely with our staff making sure they are highly trained, passionate and professional. Having a look on previous Tripadvisor comments I am sure you will notice how many positive comments we have received on our friendly staff.

We hope you will return for a second try where we will have the possibility to show you our 5 star quality services.

Best Regards,
Sadan Gurses
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 19, 2012

The room was great value for money as like all hotels we choose we just need a room to get back to after a long day out for a refreshing shower and a good night's sleep. Yes, it is small but we were aware of this before we booked. We had a room that overlooked the road but it is very noisy as there is a hospital nearby and there were lots of ambulances passing by at all hours of the night. We lost some sleep over this but got used to it. We had breakfast at Costa coffee every morning which was located right underneath.Room and bathroom were quite clean. Closely located to many sites by walking and there are two metro stations very close by if you need to use them. 24 hour mini market across the road as well. I would recommend this hotel if you are a budget traveller and need a room just to sleep and bathe. Would recommend it!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Tina392009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurses, Manager at Point A Hotel, London Westminster, responded to this review, October 28, 2012
Dear Guest,

Thank you for sharing your comments of your stay with us.
I am glad you found our Tune hotel concept so convenient for you; power showers and comfy beds are definitely our key focuses!
Being located in Westminster Bridge road we do get some traffic noise, however on a positive note it is a definite advantage as London's main attractions are a short walk away; also being directly across the street from the Bakerloo line Lambeth North Tube station makes it so easy to experience all that London has to offer.
Good to know you found the morning boost from Costa coffee, for all the breakfast deals our front desk team would be more than happy to advise.

Many thanks for recommending us and we are looking forward to welcoming you back again.

Best Regards,
Sadan Gurses
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 14, 2012 via mobile

A good value room in a great location (across the road from Lambeth Nrth train station and a 5 min walk to Waterloo). Costa coffee underneath was convenient for breakfast.
Room was compact, but bed high enough to stow suitcase underneath when not needed. Room was very clean. The only downside was our bathroom had a powerful damp/drain smell coming from it which permeated into the room (the door is glass with no seals).
Besides that, all good for the money in London!

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MinxC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurses, Manager at Point A Hotel, London Westminster, responded to this review, October 17, 2012
Dear Guest,

Thank you for taking your time to leave this review and for rating us as good value for money. It was indeed a real pleasure to read that you were satisfied with the clean room in such a convenient location and took advantage of the breakfast at Costa which is actually open until 9pm daily offering light meals, snacks or even hot drinks for a good night sleep!
I am however very concerned by your constructive remarks regarding the damp drain smell in the room, thank you for bringing this to our attention, we have taken steps to rectify it.

We look forward to welcoming you back.

Best Regards,
Sadan Gurses
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Petersburg, Saint Petersburg City, Russia
Level Contributor
4 reviews
4 of 5 bubbles Reviewed October 13, 2012

The hotel is clean and nice and looks rather new. Cleanness was very important for us so we've got what we'd looked for.

Our room looked very pretty and I liked the view from the window (nothing special but somehow very london-like and sweet).

The location is perfect. 20 seconds to underground station (from which you can easily get access to the city centre and other important places). 10 minutes walking to Big Ben and London Eye. Approx.25 minutes walking to Tate Modern and about 35 minutes to St Paul. We enjoyed strolling around this beautiful area late in the night and it was always a pleasant walk since the hotel is so close to those places of interest.

There is also a 24-hours shop across the road and a strange but alright pub Horse next door (which surprisingly enough serves thai food).

We were told that there was a bigger supermarket 10 minutes walking from the hotel but didn't really need it so had no chance to check it.

The only drawback is that the rooms are really small. And when I say small I mean it. There was a bed in our room and that was pretty much it. There hardly was place for 2 suitcases.

But it didn't really matter. I mean if you are afraid of small spaces - Tune's not your choice. Otherwise I would hardly recommend it! Next time in London I'll stay at Tune.

P.S. And of course price is excellent for such a place. I think if only the rooms were a little bigger the hotel would worth twice the price.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Irene F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurses, Manager at Point A Hotel, London Westminster, responded to this review, October 25, 2012
Dear Guest,
Thank you for taking time to share your comments of your recent stay with us, I was pleased to read that your stay at our hotel was a good one and you found us as excellent value for money!
Our rooms are indeed space-efficient in order to keep the rates competitive and to offer only the best for a good night’s sleep as you experienced yourself.
Many thanks for also noticing and pointing out the high cleanliness, very much appreciated. The housekeeping team is dedicated to provide spotless accommodation as it is one of our key focuses and essential for a quality hotel experience.
In addition, our prime location makes us the perfect place to stay if you want to be in heart of London`s action and for the early nights in you can always find a local cafe or restaurant just around the corner.

Thank you once again and will be looking forward to your next visit to London and back to Tune Hotel Westminster!

Best Regards,
Sadan Gurses
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Point A Hotel, London Westminster

Property: Point A Hotel, London Westminster
Address: 118-120 Westminster Bridge Road, London SE1 7RW, England (Formerly Tune Hotel - Westminster)
Location: United Kingdom > England > London
Amenities:
Wheelchair access
Hotel Style:
#355 Romantic Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Point A Hotel, London Westminster 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Westminster is London’s historic heart, packed with more landmarks than you can shake a selfie stick at. Stroll along the Southbank and take in some of London’s greatest hits – all a stone’s throw from your Point A Hotel, London Westminster. So bring a bag, plans, places to be. And check in to your always affordable, always reliable Point A Hotel. Sink deep into your Hypnos bed. Help yourself to free WiFi. Get tomorrow-ready in a proper power shower. Then go find your point b. Shoreditch and the whole of London is on your doorstep. Every room is compact, well designed and comes with a super comfy Hypnos bed, en-suite bathrooms with a proper power shower, fast & free WiFi, USB charging point, air conditioning, hairdryer, huge TV with 240 channels and a safe. Blackout curtains ensure you have a good night's sleep. You’ll be well connected, being just 20m Lambeth North Tube Station and 900m from transport hub Waterloo. ... more   less 
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Also Known As:
Tune Hotels - Westminster Hotel London
Point A Hotel, London Westminster England

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