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“Magnificent”

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St. Pancras Renaissance Hotel London
Ranked #211 of 1,076 Hotels in London
Certificate of Excellence
Reviewed April 10, 2014

I stayed in this wonderful ,historic building for a birthday .It was stunning in every sense .The food was terrific in the Booking Office ,the service was first class and the choice for breakfast was excellent . The room was very spacious with all the facilities for a brilliant stay.
The tour of the hotel which was included as part of the deal was fascinating .We relived the glorious days when the hotel was one of the most important buildings in the city .The guide has such a wealth of knowledge I would even be tempted to repeat it .
The views of St Pancreas ,Kings Cross and the Town Hall created some excellent photographs .
The location is very good within walking distance of theatres ,restaurants and famous landmarks .
I can't wait to revisit .

  • Stayed: March 2014, traveled with family
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4  Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this reviewResponded April 16, 2014

Thank you for this wonderful feedback. I am delighted to hear you had such a good stay and were especially impressed by the complimentary historic tour. Great to learn you were able to get some good photos during your stay. If you haven’t already, it would be lovely if you could share them on Social Media (follow us on Facebook, Twitter and Instagram on @StPancrasRen). Thanks again for your kind comments and I do hope to welcome you back again soon.

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1,916 - 1,922 of 3,364 reviews

Reviewed April 10, 2014

This was our first visit to the hotel and we will certainly be staying again. From the moment we approached the hotel to be greeted by the staff we felt looked after.
The check in was faultless (thank you Theresa) and we were pleasantly surprised by the acknowledgement of my wife's birthday.
I inquired about the Grand Staircase whilst being accompanied to our room by Oscar, he willingly volunteered to show us where it was as well as pointing out other features of the hotel.
Found the food to be excellent and the buffet breakfast in the booking office offered splendid choice.
The weekend ended all to soon looking forward to planning our next stay

  • Stayed: April 2014, traveled as a couple
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Thank Pat R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this reviewResponded April 16, 2014

Thank you for this fantastic feedback! I am delighted to hear you enjoyed your recent visit and felt thoroughly looked after throughout your stay. Thank you for highlighting Theresa and Oscar, who were both thrilled to be mentioned and I was pleased to be able to recognise them personally. Thanks again for your feedback and I do hope to welcome you back to the hotel in the near future.

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Reviewed April 10, 2014

I stayed here for one night in December after visiting Winter Wonderland and before going to Disneyland Paris the following morning, it is the perfect location for the Eurostar. The staff were very polite upon arrival and took our luggage up to the room for us. The room was clean and the bed was big and very comfy! The bathroom was also clean and the shower was easy to use. It was my 21st and they had put a complimentary dessert in the room for me which was a nice touch. We opted for the breakfast which even though it was quite expensive, it was worth it. The continental and cooked breakfast were both very nice. We had room service and again the food was nice, maybe a little pricey, but it arrived quickly. The hotel itself is a beautiful building and i wish we had been able to stay a little longer to use some of the other facilites. Maybe not the cheapest place to stay but it was very pleasant and i would recommend! Hopefully one day i will be able to afford to visit again.

  • Stayed: December 2013, traveled as a couple
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Thank pinkn2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this reviewResponded April 16, 2014

Thanks for this great feedback. I am delighted to hear you chose to stay with us to celebrate your 21st Birthday and pleased to hear you had such a good time. Our staff pride themselves on creating memorable experiences for guests and so I’m glad to hear the dessert was well received! As you say, the location is ideal for guests travelling on to Paris via Eurostar and you may be interested to know for future trips that we offer a complimentary VIP Eurostar transfer service to guests staying in Chambers. Thanks again for your lovely comments and I do hope to welcome you back again in the near future.

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Reviewed April 8, 2014

Whist i have eaten many times at this hotel, this was my first night's stay there. I was travelling alone and whilst this seemed to surprize the staff they seemed to take extra good care of me. My usual experience is that hotels and restaurants stick the lone traveller behind a pillar ! The doormen were extremely pleasant, friendly and helpful. The concierge and reception staff were exceptionally pleasant and helpful.

My room was really quite nice - I did not upgrade to one of the more traditional and luxurious ones though it was nice to be given the opportunity. I have to say that I would definitely stay there again.

  • Stayed: April 2014, traveled on business
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1  Thank louise d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this reviewResponded April 10, 2014

Thank you for this fantastic feedback. I am delighted to hear your enjoyed your recent stay with us. As a team, we pride ourselves on creating memorable experiences for our guests and so I’m pleased to hear you felt the staff went out of their way to ensure you had a good trip. Great to learn you would definitely return and I do hope to welcome you back again soon.

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Reviewed April 6, 2014

The whole St Pancras renovation has to make you proud to be British.The work and engineering excellence in originally building the Station Hotel is now matched by its breath-taking restoration. All the important original features have been retained. Found the reception service to be efficient and friendly. The rooms are new so as would be expected are clean,well equipped and generous in size. Only negative was the strong cooking fat smell on the corridor near to the lifts. Enjoyed a lovely breakfast in the hotel and taking a good look at the restored grand staircase a must if staying here.

  • Stayed: April 2014, traveled as a couple
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Thank TG911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this reviewResponded April 10, 2014

Thank you for this fantastic feedback. I am pleased to hear you enjoyed your recent stay with us and were so impressed by the restoration of the building. I do hope you were able to join one of the complimentary historical tours we offer to guests, which really bring the history of the building to life. Great to hear you found the staff to be so friendly and efficient and that you were able to enjoy breakfast in the Booking Office, which as I am sure you were told, was the original ticket office for the station. Thanks again for your kind feedback and I do hope to welcome you back in the near future.

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Reviewed April 6, 2014

My wife and I stayed in room 173 in the Chambers section of the hotel which included the Chambers Club; definitely worth paying the extra for. The view was excellent overlooking the concourse of the station and had a beautiful high ceiling.Commendation should go to Marta,on front desk, Edward who assisted with our luggage and was very knowledgeable about the history of the hotel, and Dan in the Chambers Club all who made our visit pleasant and enjoyable.

We are looking forward to our next visit.

Well done!!

Room Tip: An excellent view from Room 173; the room itself is relatively spacious with wonderful high ceilings...
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  • Stayed: April 2014, traveled on business
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Thank Dajo007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this reviewResponded April 10, 2014

Thank you for this fantastic feedback. I am delighted to hear you enjoyed your recent stay with us and felt your stay in Chambers was excellent value. I am pleased to learn you enjoyed the view from your station facing room, and do hope you were able to see the new Terrace Wires art project being installed on the upper concourse?! Thank you so much for highlighting Marta, Edward and Dan who were thrilled to be mentioned personally. Thanks again for your great comments and I do hope to welcome you back in the near future.

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Reviewed April 6, 2014

We've just returned from our stay at this beautiful hotel. The service is professional, very attentive and it was nice to see the pride the staff had in their hotel.
As Platinum guests we were initially hoping for an upgrade from the Barlow room, which was nice but no where near as special as the Chambers Suites. As the stay was a treat I decided to pay the upgrade fee. We were advised there was overnight engineering works on the platforms below so only one Chambers suite was available so it cost £160 to upgrade, a bit more than the £100 expected but worth it. The 'Woolf Suite' was beautifully appointed with a huge standalone bath tub and great separate shower. The suite was a little noisy due to I assume the engineering work combined with facing the Euston Road. The bedroom and living area had secondary glazing unlike the bathroom so the ear plugs came in handy.
The Chambers Club is excellent, one of the best exec lounges we've seen with friendly staff providing excellent service and a nice range of food and drink. I'd also recommend a visit to the indoor pool. The only minor annoyance was that we found out too late that the upgrade included a complimentary shave in The Gentlemen's Tonic. However we only saw this on Tripadvisor and then realised the barbers had just closed and remained so until Monday. A great breakfast rounded off an excellent stay. We hope to return one day...

  • Stayed: April 2014, traveled as a couple
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Thank AirmilesAndrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this reviewResponded April 10, 2014

Thank you for your wonderful feedback. I am delighted to hear your enjoyed your recent stay with us and felt the upgrade to the Chambers Suite was worth the extra cost. As a loyal Marriott customer, I am pleased to hear you felt the Chambers Club was one of the best lounges you’ve been in. Access to this exclusive space is one of the many benefits afforded to those staying in Chambers. As you mention, a traditional wet shave is also included although this is usually arranged well in advance through our Butler team. Unfortunately, with last minute upgrades, appointments in the barbershop will very much depend upon their availability. Great to hear you were able to make the most of the pool in the spa though. Thanks again for your feedback and I do hope to welcome you back in the near future.

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Additional Information about St. Pancras Renaissance Hotel London

Address: Euston Road, London NW1 2AR, England (Formerly St. Pancras Renaissance London Hotel)
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#47 Spa Hotel in London
#136 Business Hotel in London
#162 Luxury Hotel in London
#195 Romantic Hotel in London
#202 Family Hotel in London
Price Range: $283 - $617 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — St. Pancras Renaissance Hotel London 5*
Number of rooms: 245
Official Description (provided by the hotel):
Hailed as London's most romantic building, the St Pancras Renaissance Hotel is widely recognised as one of city's greatest Victorian landmarks. The 245-room hotel now boasts not only one of the most majestic staircases in Britain, but two bars & restaurants, a spa, a gentleman's grooming salon as well as some of the largest and most beautiful suites in the city. Our 5 star hotel is located at St Pancras International Station and is brimming with a fairytale facade that Sir George Gilbert Scott fashioned for the Midland Grand. Our hotel earns the ability to exceed every expectation while blending Victorian splendor with modern style and service. ... more   less 
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Also Known As:
St. Pancras Renaissance Hotel London England

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