I just arrived today at St. Pancras for another two weeks stay. This is my third stay here and again its going to be for two weeks. So far I only had very positive experiances.
Well, lets make it short. Despite having eMail and telephone contact upfront to ensure that everything is fine, I received an so called "upgrade" to a room with a shower only. They call it Barlow Premium and it comes with free Breakfast and free Internet (which I have anyway as a Platinum Premier meber). As a bathtub is very important for me (as already stated to the hotel in 2011), I asked to change the room and I got my bathtub. But therefore I am now on the ground floor, with the taxi queue right in front of my window,some noices from the street, in a room that is just big enough to walk around the bed. The closet is not big enough to carry my clothing for two weeks.
There used to be water on the nightstand....well - not in my room (however after asking twice I was told that from tomorrow on I would get it...lets see!). At least tea and coffee are still available (milk is in the fridge).
Even though the hotel is booked, I have to say that I placed my reservation about 3 months before my arrival. So I was hoping that this was an adequate amount of time to allocate a nice room to my reservation.
Overall I have to ask myself why do I have to pay extra, to stay in a tiny little room....of a hotel that impressed my before. Therefore, if its busy in London, dont hope to get a special treatment here as a Marriott Platinum member....look for other hotels, that do offer more value for your money. If you book in advance, there are lots of possiblities.
- Official Description (provided by the hotel):
- Hailed as London's most romantic building, the St Pancras Renaissance Hotel is widely recognised as one of city's greatest Victorian landmarks. The 245-room hotel now boasts not only one of the most majestic staircases in Britain, but two bars & restaurants, a spa, a gentleman's grooming salon as well as some of the largest and most beautiful suites in the city. Our 5 star hotel is located at St Pancras International Station and is brimming with a fairytale facade that Sir George Gilbert Scott fashioned for the Midland Grand. Our hotel earns the ability to exceed every expectation while blending Victorian splendor with modern style and service. ... more less
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- Also Known As:
- St. Pancras Renaissance Hotel London England