Gregg's famous "OOOHH that is NICE!" comment on Masterchef doesn't ring true at this restaurant. We were there today for a family celebration. It was at 5pm so we didn't expect much of an atmosphere. We also didn't expect to be physically freezing either!! OK so it's December, but seriously, it was uncomfortably cold for the whole 2 1/2 hours. I spoke to the manager and he claimed that the heating was on "full blast". Hmm. Even the loo was freezing. They need to sort this out quickly, as it was really uncomfortable. Some of us had to wear coats and I kept my suit jacket on the whole time. The food was reasonably priced, and fairly average in quality. No real issues, but certainly not special either. There was very little atmosphere and warmth was lacking on all fronts; the heat and the general character. Just a bit soulless and it's not at all what I was expecting from the personality that Wallace portrays on screen. It was a last-minute choice of venue, and for 7 people it was £275 so it's priced very reasonably. Sadly, that wasn't the lasting memory. I won't forget thinking about putting a scarf on, or worrying about the comfort of the other guests around the table. Shame.