The Hotel is Exquisite. The Architecture, The Interior Design are with out equal in the London area. The service is the BEST that I have experienced. The food is of the highest quality and flavor. The Chefs need to have have a standing ovation.
The spa is Beautiful, The men's steam room, sauna and lounge are superb. Such a wonderful design was the men's spa. That I booked a second stay within a month.
The staff and upper management was attentive and very well trained. I must put a small comment in. The General manager was a bit out of reach. I needed to speak to him. He did not contact me. I requested an audience with him and apparently was refused. In spite of this very poor decision made by the General Manager. I still give this hotel my highest compliment.
Sincerely Kenneth BordewickMore
- Free Wifi