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“When only the best will do”

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Corinthia Hotel London
Ranked #15 of 1,069 Hotels in London
Certificate of Excellence
london
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“When only the best will do”
Reviewed July 18, 2013

I brought my mother to stay in June for her 82nd birthday and we were blown away by this lovely hotel. Specifically: it is very beautiful and stylish in design; the rooms are appointed thoughtfully to take care of guests' needs/wants and hugely comfortable, I wanted to take up residence in the rainshower! The service is sublime throughout - everyone we encountered was courteous, smiling, informed, helpful and seemed genuinely happy and proud of their jobs (very unBritish!) The spa is stunning (Pennyhill Park meets Dolder Grand, Zurich) and the delightful Nichola runs this operation with such charm; the breakfast is the best I've had in the UK - and even includes Char Siu buns for those who can't wait to get to (walkable) Chinatown for a dim sum fix! Housekeeping is spot on - (ohhhh so under-appreciated and so crucial). Afternoon tea under the incredible Baccarat light sculpture is a joy with a, worth noting, very good gluten free option - just ask when you book. In conclusion, we enjoyed our stay such that we didn't want to leave and only managed to winkle ourselves out by assuring each other that we would come back again soon. So yesterday we had a festive lobster and chips (yum) at The Northall restaurant and on the weekend I'm back in for afternoon tea and I have my beady eye on a rose and lychee martini at The Northall bar too! Clearly I've become addicted but I've been waiting a long time to find somewhere in London this good. I cannot praise The Corinthia highly enough, they've got all aspects of a 5* hotel just right and they make it look effortless, which I know takes a huge amount of effort.

Stayed July 2013, traveled with family
Helpful?
1 Thank golightlyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, July 26, 2013
Thank you for posting a glowing review of your stay at Corinthia Hotel London, it certainly sounds like you made the most of your experience and enjoyed many of the facilities the hotel has to offer. The hotel was designed by GA Design, who have combined the best of the original architecture and imbued it with a modern freshness and technology with meticulous attention to detail. All of our larger than average rooms come complete with many added luxuries as standard, including the very best quality linens and towels, ESPA toiletries, marble under-floor heated bathrooms with separate rain showers, and huge bath tubs with built it LCD-TV. ESPA Life at Corinthia is an exceptional spa, with four floors of indulgent pampering that houses seventeen treatment rooms, a state-of-the-art gym, and a Thermal Floor with two pools, amphitheatre sauna and steamroom, and heated reclining beds. The buffet breakfast in The Northall restaurant caters for all tastes and offers an extensive choice of foodstuffs from healthy fruit and fibres to a full English breakfast. We are really pleased that you also had the opportunity to savour the delicious lobster and chips in The Northall, which is fast becoming a signature dish. I have since shared your kind comments with the team especially as we always appreciate positive comments regarding service. I look forward to hearing from you personally and welcome you back in the not too distant future.

Kind Regards, Matthew Dixon, General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (457)
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Henlow, United Kingdom
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 17, 2013

The hotel is in a perfect location, across the road from a tube station, right by the river and close to Horse Guards Parade. It is a lovely building and all the staff were very courteous and attentive. Booking in was easy, we had prepaid and arranged for check out at 14:00 the next day, unfortunately we just had one night. We were upgraded to an executive room which was fitted out to a very high standard with a large bed, dining table and a fantastic bathroom with large separate rainfall shower. It was very hot but the air conditioning worked extremely well keeping a nice cool temperature. There appeared to be a lot of staff on duty at all times who all had a smile. Breakfast was very good, again lots of staff who were very pleasant and efficient but not in your face. Because of the late check out we could freshen up in the room after our morning sight seeing in the heat. When we arrived home we realised we had left something in the room, a phone call to the hotel explaining what we had left was soon followed by a return call from Aneta Jagielo the housekeeping co-ordinator, the item had been found and was posted back to us the following day, many thanks to Aneta for this. In all it was a great experience and although a little expensive this proves you get what you pay for. Very happy customers.

Room Tip: Room 317 looks out onto a quiet street
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, July 26, 2013
Thank you for posting a lovely review of your stay at Corinthia Hotel London. Although you only stayed with us one night you have managed to encapsulate many of the advantages that makes the hotel so special. The hotel is ideally situated for the leisure traveller within walking distance of many of London’s must-see sights, and easy access to a central transport hub as well as over thirty West End theatres within a mile radius. All of our bedrooms are larger than average for central London hotels, with beautiful fixtures and fittings, air-conditioning and en-suite bathrooms as standard, and many complimentary extras like turn-down treats, mineral water and ESPA toiletries. The pre-bookable flexible check-out is a huge advantage for guests with late flights and has proved to be a valuable added extra that many of our visitors enjoy. We will pass on your compliments to the Housekeeping team, who will appreciate your feedback. We are really pleased you left us as happy customers and very much look forward to welcoming you back soon.

Kind Regards, Matthew Dixon, General Manager
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Canada
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 17, 2013

This hotel delivers in every way. We arrived at 9AM after a transatlantic flight and the room was ready by 9:30. We were served tea and coffee while we waited.
Our Executive King room was amazing. The bedroom had enough space. The bed and pillows were very comfortable. There was a spacious entry area that held the bar and coffee machine (which was excellent) and a walk in closet with safe. The bathroom was the best I've ever seen - deep soaking tub with TV, separate toilet and separate shower with unreal rain-shower head. Loved the heated floor. We had room 117 but did not find street noise to be a problem (although one previous review pointed this out).
Breakfast at Northall and with room service was excellent.
Supper at Northall once was terrific.
We especially loved the Bassoon bar. The drinks were pricey but excellent and the ambience and service were something. Different live entertainment every night topped off the whole experience. Definitely worth it.
My first time at a spa and I loved it. My wife compared it to others and felt it was the best she's seen. I loved the fitness centre - lots of equipment and space.
The location was perfect. Close to all the main sights and next to Embankment tube stop so very easy to get around.
The level of service was excellent - friendly and attentive. The concierge was very helpful.
Overall, we highly recommend this hotel. Probably not for you if you are watching every penny but if you are willing to pay for quality then this is the place for you. We already are trying to plan a trip back.

Room Tip: Higher floors may have a view. Those facing the courtyard should be very quiet.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Celticsfan044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, July 26, 2013
Thank you for posting a charming review of your stay at Corinthia Hotel London. The pre-bookable flexible check-in policy has proved extremely popular with our guests arriving on the New York red-eye in the early hours of the morning. The Executive King Rooms are very spacious with many extra amenities and luxuries, and all rooms and public areas have access to the fastest complimentary 1Gb Wi-Fi. All of our bedrooms come complete with under-floor heated marble bathrooms with separate rain showers, and huge bath tubs with LCD-TV. The Northall restaurant has an extensive buffet breakfast wide a wide selection of options to cater for all tastes, and for lunch and dinner offers the very best of British sustainable seasonal ingredients. We are really pleased you had the opportunity to experience ESPA Life at Corinthia spa, which houses a next generation gym, silver reflecting swimming pool and relaxing vitality pool with massage jets, as well as luxurious changing rooms with sleep pods, and a range of beauty and health treatments. The location is ideal for sight-seeing, transport, culture and shopping, with many activities within walking distance of the hotel. We very much appreciate your recommendation and can’t wait to welcome you back on your visit to London.

Kind Regards, Matthew Dixon, General Manager
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Paris, France
Level 5 Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 16, 2013

You made ​​our stay in your hotel in the most beautiful way. Thank you all. Your courtesy and kindness were up to our espérances.Votre professionalism is welcomed. Finally, the hotel itself is a haven of elegance and tranquility, it is rested after a walk in the heart of London is most welcome. I invite you to continue to welcome your guests in excellence.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lordbret007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, July 18, 2013
Thank you for your review of your stay at Corinthia Hotel London, we are really pleased we were able to exceed your expectations. The hotel is situated in a quiet corner, with a small park adjacent and away from the hustle and bustle of the noise of London, yet within walking distance of major London sights and transport facilities, which is ideal for both the business and leisure traveller. It is a haven in the heart of London, and we very much look forward to welcoming you back to the tranquillity very soon.

Kind Regards, Matthew Dixon, General Manager.
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Cambridge, United Kingdom
Level 5 Contributor
84 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed July 16, 2013

We stayed in a superior king and had a lovely stay. The hotel is beautiful, the staff were excellent and the room was very impressive. Real attention to detail (big bath with tv, marble rainfall shower, walk-in wardrobe...), and the location couldn't really be better. Only slight niggle (very slight!), the air con only goes down to 19 and it was a boiling hot day, the duvet was a little too heavy for me and I woke up too hot. The check-in check-out system wasn't explained well at any stage (booking or check-in), but is an excellent system...you essentially get 24 hours in the room. Not sure how this will work when the hotel is busy, but it definitely eases the pressure. Would have been nice is use of the spa facilities was included, the room is expensive and the spa would have been an extra £25 each. Bit cheeky really.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vicki524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, July 18, 2013
Thank you for your review of your stay with us at the Corinthia Hotel London, we appreciate your compliments and comments, which will be forwarded to the respective departments. The hotel is designed by GA Designs, who have retained the original features, combined this with modern fixtures and fittings, as well as state of the art technology and created a very impressive result. All of our rooms are large with meticulous attention to detail and come with huge underfloor heated marble bathrooms with separate rainshowers and bath tubs with built in LCD-TV as standard. The pre-bookable flexible check-in/check-out policy has proved very popular with our guests travelling at inconvenient times, and is available by request. We are sorry you did not get to experience the superb facilities of the ESPA Life at Corinthia spa, we hope this did not mar your stay with us, and we look forward to extending a warm welcome on your next visit.

Kind Regards, Matthew Dixon, General Manager.
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London, United Kingdom
Level 4 Contributor
49 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 16, 2013

The Spa is the strongest asset of the Corinthia Hotel... It's the best one I've been in London, and anywhere else actually. The 2 restaurant are good without being exceptional for their price, but the afternoon tea is worth it!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, July 18, 2013
Thank you for posting your review of your stay at Corinthia Hotel London. We are really pleased you had the opportunity to experience ESPA Life at Corinthia spa, it is indeed exceptional and just one of the many fine facilities at the hotel. The Afternoon Tea, taken under the Baccarat Full Moon chandelier is fast becoming a destination must-do London activity, and offers a beautiful selection of sandwiches, fancies, and selected teas, which are frequently updated with seasonal variations. We look forward to welcoming you once again soon, especially as you can visit the spa, without being a guest.

Kind Regards, Matthew Dixon, General Manager.
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UK
Level 6 Contributor
208 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
Reviewed July 16, 2013

This hotel has got it just right. From the rooms - comfortable with easy to use lighting etc - to the staff - friendly, helpful and welcoming. Afternoon tea is a must and the breakfast is definitely worth having. The spa and pool are absolutely gorgeous, do not miss out on trying them. This is my favourite London hotel, absolutely fabulous!

Room Tip: Go for the best you can afford but I would imagine they are all good.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cruella55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, July 18, 2013
Thank you for a review of your stay at Corinthia Hotel London, we very much appreciate your recommendation. We are delighted you had the opportunity to enjoy our seasonal Afternoon Tea, perfect in this weather for taking in The Courtyard, and then could work it all off in ESPA Life at Corinthia spa and pool. We are pleased that we are now your favourite London hotel, and look forward to offering you a warm welcome on your return.

Kind Regards, Matthew Dixon, General Manager.
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Additional Information about Corinthia Hotel London

Property: Corinthia Hotel London
Address: Whitehall Place, London SW1A 2BD, England
Phone Number:
Location: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in London
#5 Romantic Hotel in London
#8 Spa Hotel in London
#9 Family Hotel in London
#15 Luxury Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Corinthia Hotel London 5*
Number of rooms: 294
Official Description (provided by the hotel):
294 exceptionally designed and spacious bedrooms and suites, among the largest in London, offering outstanding views of the River Thames, London Eye and Trafalgar Square. A specialty seafood restaurant, a modern British restaurant, a destination bar and a world class Spa, ESPA Life at Corinthia. Corinthia Hotel London will offer guests a lavish retreat in timeless beauty in a historic yet vibrant location. ... more   less 
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Also Known As:
Corinthia Hotel London England

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