I have had the good fortune to stay on two occasions at this superb hotel. On both occasions, I have been lucky enough to receive an upgrade. My last stay I was upgraded to a executive room. Not only was the room spacious, own hallway with coffee machine, mini bar, seperate walk in wardrobe, large bathroom - with a bath sooo deep it took 10 mintues to fill and a raindrop shower! The beds are extremely comfortable, the laid back attitude of the staff is refreshing and unobtrusive. I actually had to call to find out when we had to check out as no body bothered me to hassle me out or try to charge a ridiculous rate for an additional hours stay.
The attention to detail is phenominal. From the mood lighting at a touch of button, to the food recommendations at breakfast, invigorating spa products in the bathroom, personalised note from the head of sales with a business card welcoming me back, chocolate on the pillow, dressing gown laid out ready to jump into at bedtime.
There is NOTHING I can fault about this hotel. I just can't wait to stay again :)More
- Room Service