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“True 5 Star Hotel”

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Corinthia Hotel London
Ranked #14 of 1,076 Hotels in London
Certificate of Excellence
Reviewed March 22, 2013

I would not hesitate to recommend Corinthia to anyone, including the experienced world traveler who expects the best. The whole experience is truly 5 star: the staff, the hotel common areas, the restaurants and bar, the modern and tasteful rooms with their enormous beds and marble bathrooms and their heated floors and spa amenities, the turn down service, and of course the spa. I never wanted to leave.

The spa, I cannot say enough good things about the spa. It is likely my favorite hotel spa to date. Dark, warm and restorative with not a lot of the 'feminine' trappings of your general hotel spa, meaning, white, floral, new age music etc. The Spa is like a secret underground multi floor grotto. The Vitality bath was extraordinary. I am sure it could cure the worst case of jet-lag or a particularly bad hangover. The same would be said of the in room rain showers. I know, I know...you've probably taken a shower in a rain shower before, perhaps you even have one at home..but, not like this rain shower. The rain shower just pours water out unashamedly on you. I can't imagine the hotel's water bills. Just wonderful.

What else could I say that has likely already been said? The location in fantastic for touring the London sites. Don't hesitate to book this hotel, it is worth every penny.

  • Stayed: March 2013, traveled as a couple
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4  Thank LKB113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewDixon, General Manager at Corinthia Hotel London, responded to this reviewResponded March 27, 2013

Thank you so much for your glowing review of your stay at Corinthia Hotel London, it was a genuine pleasure to read your feedback, and to sense the pure enjoyment of your time with us. The hotel was designed to appeal to the 21st century traveller, and combines the best of features of traditional grand hotels with modern facilities and technology. You have highlighted all of the features that come as standard that makes the hotel so special, all of our bedrooms are larger than the average central London rooms, and all come complete with enormous underfloor heated marble bathrooms with built in LCD-TV and separate super rain showers. ESPA Life at Corinthia is indeed exceptional, with four floors of marble luxury housing separate Men and Women changing floors, a state-of-the-art gym and a Thermal Floor with a swimming and vitality pool, amphitheatre sauna, steam room and heated Cleopatra relaxation beds, as well as seventeen private rooms offering alternative and complementary medicine and traditional spa treatments. The location of the hotel is fantastic, it is within walking distance of many of London’s must-see sights, including Trafalgar Square, the Houses of Parliament, Big Ben, Westminster Abbey and The National Gallery. There are thirty West End theatres within the perimeter of the hotel, it is adjacent to the central transport hub of Charing Cross rail and Embankment tube stations, close to the City of London and you can even get the boat down to Greenwich from Embankment pier. Thank you for recommending us, it was our privilege that you chose to stay with us and we look forward to welcoming you again very soon.

Kind Regards, Matthew Dixon, General Manager

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Reviewed March 22, 2013

we had a nice little break at corinthia the last 2 days..there are lots of staff all very friendly and helpful the spa is super and worth a vist but are room had a few issues. the first one is the wifi its super slow and we could not use it at all. also i found a broken glass under the cabinet where the coffee machine was i don't usually look under cabinets but i droped a teabag and when i went to pick it up i found the glass not really to good for a 5 star also for the price you pay here for a room i thought they could at least supply some biscuits to go with the coffee but no £3.50 for a little packet of crisps is a little steep. we was in room 631 and the slider with covers the tv was broken and didn't slide up or down a guy came to have a look it it and said he would fix it later when we went out but it was not fixed the whole time we was there.but overall its a nice hotel a great place to stay in london close to everything .

  • Stayed: March 2013, traveled as a couple
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1  Thank tiptreegangsta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewDixon, General Manager at Corinthia Hotel London, responded to this reviewResponded March 27, 2013

Thank you for taking the time to post a review of your stay with us at Corinthia Hotel London, your feedback is most valuable to us and your findings have since been shared with our Executive Housekeeper as a matter of urgency. We would like to take this opportunity to apologise for the inconvenience caused to you as a direct result of the issues encountered within your room. We are however pleased that you found the Corinthia London team to be very friendly especially as we pride ourselves on our exemplary customer service standards. ESPA Life at Corinthia is the most beautiful spa with four floors of marble luxury, with smart his and hers changing rooms, private couple pods, a Thermal Floor and a state of the art gym with an exceptional fitness team. The hotel is ideal for both the business and leisure traveller, being adjacent to many of London’s most iconic sights, an excellent transport hub, close to the City of London and within walking distance of thirty London theatres and opera houses. We are disappointed that on this occasion your wifi connection was slow as we have just upgraded to the fastest broadband 1GB connection. We hope we will have the opportunity to exceed your expectations on your next visit.

Kind Regards, Matthew Dixon, General Manager

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Reviewed March 22, 2013

stayed at Corinthia for the weekend. From check-in to check-out the hotel and its staff were fantastic. Polite understated service. Beautifully appointed public areas and bedrooms and one of the most comfortable beds I have slept in for a long time.
THe bathrooms are particularly comfortable with separate rainshower and bath with built in TV which meant my partner could enjoy a bath and watch some tv relax along with a lovely glass of champagne which was waiting for us in the room when we arrived.
I requested a quiet room upon checkin which they obliged with an internal courtyard room which was ideal - (i am so used to ending up with a view (?) of the air con units or the bins when staying at Sofitel St JAmes that its put me off that hotel for now) but this was nice - there are 2 french doors which could be opened and the courtyard a view of other room.
We had coffees whilst we waited for our room to be pre-checked - they were very good. Breakfast was included in the rate. THe first morning taken in the Northall. We opted forthe buffett which had a large choice of continental items and cooked english breakfast although i would personally i prefer scrambled eggs to be more solid than creamy - but they were fine and breakfast items where good quality. The 2nd morning i opted for room service - and were served on time with the most perfect eggs benedict with bacon, toast, juices and tea - eggs cooked to perfection and it really was very nice.

all in all a great stay - nice and quiet. Im sad we didnt get to try cocktails in any of the bars but we had theatre tickets both nights and had to eat earlier elsehwere but would definitely love to come back and explore more of the hotels restaurants and amazing looking ESPA.

Room Tip: Internal Courtyard rooms quiter and you dont hear any noise from hallway.
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  • Stayed: March 2013, traveled as a couple
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Thank Foodiefan74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewDixon, General Manager at Corinthia Hotel London, responded to this reviewResponded March 28, 2013

Thank you for your kind review of your stay with us at Corinthia Hotel London, it sounds like you had a very special time with us. We are especially delighted when our guests remark on the exceptional customer service of our personnel team, as we pride ourselves on our “Craftsmanship of Care” policy and our exemplary service standards. Our larger than average rooms are beautifully furnished with a modern yet comfortable design to meet the needs of the 21st century business and leisure traveller, and all come complete with enormous marble bathrooms with built in LCD-TV and a separate rain shower. We are pleased you were able to enjoy the extensive buffet breakfast in The Northall, and the special treat of room service. We look forward to welcoming you on your next visit when you can sample the delights of the best cocktails in London at Bassoon, dine at The Northall for classic British fare, or Massimo Restaurant & Oyster Bar for modern Italian dishes, and then work it all off in our state-of-the-art gym in ESPA Life at Corinthia.

Kind Regards, Matthew Dixon, General Manager.

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Reviewed March 18, 2013

I have stayed in some gorgeous hotels, but the Corinthia has that extra bit of something that tells you that every facet of your stay was considered. From the great amenities to the great layout of the room, my partner and I felt very pampered for the ten days that we stayed here. The gym is large with plenty of machines and weights, but the spa thermal pools are not to be missed. The location is also great - just across the street from the Embankment underground station, across the bridge from the London Eye, and a short walk to Trafalgar Square, Westminster Abbey, the Strand, and the Charing Cross Bookstores. Don't have time to go to Harrod's? They have a small store right in the lobby. There were only two faults I found during the entire time we were there. First, it seemed that the maid service thought there was only one person in the room. So turn down was for only one person (only one bottle of water was left, and slippers and robe were put out for just one person. Of course, my partner assumed it was for him ;-) Secondly, we were in London during St.Patrick's Day. I think there was a pub or bar in the building across from us, and some of the noise from the street carried up to our first floor room. But these are trivial and do not subtract from a wonderful stay.

Room Tip: Room 147 has flags right outside the window. On windy days, the flapping of the flag can be botherso...
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  • Stayed: March 2013, traveled on business
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Thank reyledda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewDixon, General Manager at Corinthia Hotel London, responded to this reviewResponded March 21, 2013

Thank you so much for your fabulous review of Corinthia Hotel London, and for pointing out the attention to detail, on which we pride ourselves. The ESPA Life toiletries, Nespresso coffee machine, water and turndown treats, 1GB wifi, a daily newspaper and access to our Business Centre are all included as standard. Whilst the ESPA Life spa and gym need to be seen to be believed, with four floors of marble luxury housing a Thermal Floor with swimming pool, a state of the art gym, seventeen treatment rooms and private couple pods. The hotel is also ideally situated for both the business and leisure traveller with easy access to the financial district in The City of London, adjacent to the transport hub of Charing Cross rail and Embankment tube stations, near to the heart of London’s Theatreland, and within walking distance of many of London’s iconic sights, including Trafalgar Square, Big Ben, Churchill’s War Rooms, and Downing Street. There are a number of authentic British pubs in the vicinity that under normal circumstances enhance our guest’s stay with us, which we hope won’t deter you from coming to stay with us again soon.

Kind Regards, Matthew Dixon, General Manager.

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Reviewed March 15, 2013

I enjoyed a particularly memorable weekend at the wonderful Corinthia Hotel in London recently. From check-in to check-out I felt pampered and special by the amazing staff. The attention to detail is evident in all aspects of the hotel.
Firstly, the decor is both luxurious and modern - normally a contradiction - not here!, the stunning floral arrangements are breathtaking and I adored the stunning pieces of art throughout the hotel.
Secondly, without doubt this hotels primary asset - apart from its location - is its staff, words cannot do enough justice to their attention to all guests, it is as though they cannot do enough for you and I witnessed them going the extra mile throughout my entire stay and not just to me, you can see it in their attitudes it is as though it is their raison d'etre, its quiet astonishing as so many hotels strive to acheive this and fail miserably- the hotel should be extraordinarly proud of each & every one of them.
Our room was stunning, spacious enough without being huge and empty, the decor was calm, yet warm and inviting. We had a charming little balcony overlooking the internal courtyard which my smoker BF was thrilled with. The bathroom was stunning and the beds so comfortable.
The Espa Spa is wonderful, and definitely worth a visit for either relaxing or pampering.
All in all, I just can't say enough about this hotel - I cannot wait to go back & wish I was there right now .......

  • Stayed: March 2013, traveled on business
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Thank 9oakpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewDixon, General Manager at Corinthia Hotel London, responded to this reviewResponded March 27, 2013

Thank you for your glowing review of your experience at Corinthia Hotel London, your feedback is very much appreciated and shared with the team. We are especially pleased that you have highlighted our exceptional customer service standards, as we pride ourselves on our Craftsmanship of Care policy by taking pride in always going the extra mile for each and every one of our guests. The hotel was designed by GA Design, who have cleverly incorporated many of the original features of a classic traditional grand hotel with contemporary modern design and produced the perfect hotel for the 21st century traveller. We aim to meet the needs and exceed the expectations of all our guests, and as such we are continually updating our technology, for example we have recently introduced the fastest broadband speed to1GB. The location is ideal for access to many of London’s iconic major sights, the hotel is within walking distance of Trafalgar Square, the Houses of Parliament, Westminster Abbey, Big Ben and The Southbank, as well as close to over thirty London theatres and opera houses, and adjacent to the central transport hub of Charing Cross rail and Embankment tube stations. All of our bedrooms are larger than the standard central London hotels, and come complete with an en-suite underfloor heated marble bathroom with rain shower and built in LCD TV at the end of the bath tub, and are designed both for comfort as well as being aesthetically pleasing. ESPA Life at Corinthia is indeed wonderful, and spread over four floors it houses a swimming pool, vitality pool, amphitheatre sauna and steam room, as well as the relaxing heated Cleopatra beds, it really is a little bit of heaven. We wish you were here right now, and look forward to welcoming you back very soon.

Kind Regards, Matthew Dixon, General Manager.

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Reviewed March 15, 2013

This hotel is not cheap, but it really is incredibly good - a perfect example of getting what you pay for. Its virtually impossible to find fault with in our experience of staying twice now. Stunning building, placed right in the heart of where you want to be in London to see the sights; the rooms and spaces mix classic elegance and style with ultra modern touches. The staff and general standards of service are absolutely exceptional, as is the food. Spa is amazing. If you want to splash out a bit to stay in true style and total luxury in London, then this is the place for you.

  • Stayed: March 2013, traveled on business
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1  Thank LBEEOV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewDixon, General Manager at Corinthia Hotel London, responded to this reviewResponded March 27, 2013

Thank you for your kind review of your stay at the Corinthia Hotel London, we really appreciate your feedback, especially your praise of our standards of service. The hotel is ideally situated for the business or leisure traveller, being within walking distance of many of London’s iconic sights, set near to the heart of theatreland, adjacent to the central transport hub of Charing Cross rail and Embankment tube stations, and with easy access to The City of London financial district. ESPA Life at Corinthia is exceptional with four floors of marble luxury with a state-of-the-art gym, a Thermal Floor, and superb changing rooms housing sleeping pods and separate sauna and steamroom. We are very much looking forward to welcoming you back once more to our luxurious hotel.

Kind Regards, Matthew Dixon, General Manager.

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Reviewed March 11, 2013

I stayed in the Corinthia for three nights in early January 2013. I was looking for an upmarket, classy hotel but with a modern feel and the Corinthia did not disappoint (I find many of the other London five stars such as Claridges and the Dorchester to be too traditional in decor for my taste).

I emailed the hotel before arriving to let them know that my partner and I were celebrating an anniversary. At check in we were told that we had been upgraded to a larger room and in the room we found a delicious surprise cake and a lovely card from the hotel management welcoming us to the hotel.

The room itself was fabulous. Through the main door there is a small entrance hall. Straight ahead is a walk-in wardrobe with automatic lighting and plentiful wardrobe and drawer space.

To the right of the entrance hall was the bathroom which contained a walk-in shower with a huge rainfall showerhead (probably the best shower I've ever used!), a toilet with separate door, his and hers sinks with an enormous mirror and the biggest bath I've ever had the pleasure of using (more like a small pool with my 5'3 stature!), complete with a TV at the foot of it! Complimentary ESPA products were provided which made a lovely change to the run-of-the-mill products that other hotels provide. Slippers and bathrobes were also provided but I found the robes to be very hard, rough and uncomfortable.

To the left of the entrance hall was the bedroom. The bed was fantastic; enormous and firm but incredibly comfortable. The bed linen was blatently high quality. To the right of the bed were full length windows which opened onto a juliet balcony overlooking the courtyard incredible Baccarat chandelier in the lobby. I imagine the rooms with city views were much more interesting but probably not quite as peaceful. A table with two chairs stood by the foot of the bed, near the windows and at the back of the room was the minibar with complimentary Nespresso machine. The chocolates left as part of the turndown service were a lovely touch.

I only have two complaints about the room. The first being that it got rather warm and the aircon did little to cool it down. We actually took to opening the doors on the balcony (in January) in order to achieve a comfortable temperature. The second complaint is that the juliet balcony was littered with cigarette butts - I assume from the guest who stayed in the room before us (whose name remained on the touchscreen phone throughout our stay). It's a basic hygiene matter and it also makes you wonder what else has been missed by housekeeping. I would urge management to ensure that housekeeping pay particular attention to this as details like this can let down a hotel's reputation and I did find it rather disappointing after being so impressed by everything else.

On a more positive note, the location of the hotel was perfect. It sits just across the road from Charring Cross station and Embankment underground and tourist hotspots such as Trafalgar Square, the theatres of the West End, Parliament and Buckingham Palace were within walking distance.

The service at the hotel was excellent. We called reception a couple of times to ask for extra coat hangers and for a re-stock of teabags and both times this was dealt with swiftly. I phoned the concierge on Wednesday evening and asked if they could arrange tickets for us to see Les Miserable at Queens Theatre on the Friday evening. I knew this was a big ask as the show is always a sell-out, and the chances of getting tickets to it on a Friday night with two days' notice was slim. However, the concierge managed to find tickets through a broker. These obviously came at a premium but they were eight rows from the front, central and worth every penny. I was very pleasantly surprised by the Corinthia's "can do" attitude, I often find with upmarket hotels that you are made to feel as though you are inconveniencing the staff if you make any special requests but this certainly wasn't the case at the Corinthia.

We didn't get the opportunity to check out the spa and, judging by the photos in the brochure in the room, massively missed out. We also didn't get the chance to eat in the hotel (as we were so busy but the restaurants looked very impressive and I've heard raving reviews from friends.

I would also like to mention that the doormen were delightful. Always friendly, welcoming and ready with umbrellas!

Despite a couple of major niggles (the cigarette issue being a major niggle to me), I will definitely return to the Corinthia. I am yet to find another hotel to my taste with such high levels of service.

  • Stayed: January 2013, traveled as a couple
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2  Thank AbbyMitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewDixon, General Manager at Corinthia Hotel London, responded to this reviewResponded March 18, 2013

Thank you for taking the time to write such a delightfully detailed review of your stay with us at Corinthia Hotel London, and for highlighting all the attention to detail that makes the hotel so unique and special. We pride ourselves on our Craftsmanship of Care policy and training of the personnel team, who always enjoy going the extra mile for all of our guests. The hotel was designed by GA Design, who have cleverly incorporated the grandeur of the original building and combined it with modern facilities and technology to meet the demands of the 21st century traveller. The hotel is also in a prime position to access the best of London theatres and opera houses, close to many iconic sights and adjacent to the central transport hub of Charing Cross rail and Embankment tube station, as well as being close to the City of London for the business traveller. The hotel has some of the largest rooms of all London hotels, complete with en-suite under floor heated enormous marble bathrooms with rain showers and built in LCD-TV as standard, all beautifully and tastefully decorated for both comfort and pleasure. Your valuable comments regarding the balcony and bath towels have since been shared and investigated with our Executive Housekeeper, who has already briefed the team accordingly. We thank you for bringing this to our attention. We look forward to having the opportunity to delight you again when you can enjoy both The Northall and Massimo Restaurants, as well as relaxing and rejuvenating in the exceptional ESPA Life spa at Corinthia.

Kind Regards, Matthew Dixon, General Manager.

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Additional Information about Corinthia Hotel London

Address: Whitehall Place, London SW1A 2BD, England
Phone Number:
Location: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in London
#5 Romantic Hotel in London
#7 Spa Hotel in London
#9 Family Hotel in London
#14 Luxury Hotel in London
Price Range: $485 - $1,081 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Corinthia Hotel London 5*
Number of rooms: 294
Official Description (provided by the hotel):
294 exceptionally designed and spacious bedrooms and suites, among the largest in London, offering outstanding views of the River Thames, London Eye and Trafalgar Square. A specialty seafood restaurant, a modern British restaurant, a destination bar and a world class Spa, ESPA Life at Corinthia. Corinthia Hotel London will offer guests a lavish retreat in timeless beauty in a historic yet vibrant location. ... more   less 
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Also Known As:
Corinthia Hotel London England

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