Was here for a team work lunch and we were asked to submit our orders in advance the day before.
Confusingly then, we still had to wait nearly an hour for any food and the service was so badly managed that some people were only getting their food when most people had finished.
We also got charged for bread and olives that we didn't ask for - in most restaurants if these arrive on the table, they are complimentary!
And as for the food, small portions and fairly un-memorable and bland. As others have said, Carluccio's is not what it used to be.
Slightly alarmed that waiting staff have to scan their fingerprints to operate tills too!
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