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Shaftesbury Suites London Marble Arch
Ranked #837 of 1,077 Hotels in London
Reviewed August 11, 2012

  • Stayed: August 2012, traveled as a couple
    • Value
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Review collected in partnership with Easytobook.com
Thank Gavin R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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75 - 81 of 123 reviews

Reviewed June 24, 2012

very good location..neat and modern rooms..staff needs to be more cordial and understanding..overall very good..

  • Stayed: June 2012, traveled as a couple
    • Value
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Review collected in partnership with Easytobook.com
Thank S J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2012

I booked a Deluxe Single room. The furnishings etc. matched, the size and location did not. The room was next to the luggage store behind reception, had no natural light and the hum of next doors air conditioning. The size was the real shock, maybe 10 by 6. Tiny. The room wasn't cheap. I complained. If I left then there would be no refund. There were no other rooms. Eventually at around 9.30pm, once it was clear no room could be sold, I was offered a different room after complaining for a third time. I would recommend some caution.

Room Tip: Check the size.
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  • Stayed: June 2012, traveled on business
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Thank SimonBath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2012

The hotel was veRy good, Service, room, cleanliness ,location was perfect! Staff member were very nice. I really enjoy my time in this Hotel

  • Stayed: May 2012, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank Julia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2012

  • Stayed: May 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Lee D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed April 16, 2012

Arrived in the evening (9pmish) – check in was up the street in another hotel. Apparently there's no reception after 7pm. Long wait, at the Montcalm reception followed by a charge of £360 for two nights (not including breakfast). Then I was taken back down the street and shown to the SMALLEST hotel room I have EVER seen… I thought the Station hotel iin Zug was bad, but this was about the size of your average dog basket, The infamous room 6. Smaller my kitchen larder, containing a single bed, wardrobe (12 inches across containing an ironing board, so that you couldn’t hang anything in it), a small bedside table, a desk (4ft x 2ft) – but no chair – covered in kettle etc, so couldn’t be used as desk anyway. Bedroom curtains couldn't easily be closed because the bed was jammed up against it. The “bathroom” was about a third the floor area again containing a loo, shower etc. Suitable for a Mattel-sized Barbie: In fact Barbie's very small fluffy kitten would suffer irreparable / fatal brain damage if swung in either of these rooms. (meoooow, ouch!)... and the over-active heating (see "poor" review from 2011) is still not fixed! After a great deal of fuss, and a statement from me that I would move out in the morning, the gentleman on reception moved me to a double room (having first told me that they were full and didn't have any ..) – this room is more like the size of your average hotel room. Still an inordinate rip off at £360 a night. (plus a minimum of £12 for continental breakfast). Soundproofing is poor. I expect to pay more to stay in London, but I do not expect to be blatantly ripped off - what a shame. If the owner had not been so greedy guests would not be so disgruntled. This is definitely one to AVOID!

Room Tip: book a DOUBLE room. If you get offered room 6 - LEAVE and stay somewhere else. In fact stay somewh...
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  • Stayed: April 2012, traveled on business
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Thank 60-degreese-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2012

the room were very clean very good furniture botek style but the hotel is very small entrance with side desk as reception i would recommend to go to the main hotel Montcalm .

  • Stayed: April 2012, traveled as a couple
    • Value
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Review collected in partnership with Easytobook.com
Thank Abdulrhman A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shaftesbury Suites London Marble Arch

Address: 41 Great Cumberland Place, London W1H 7LG, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Hotel Style:
Ranked #837 of 1,077 Hotels in London
Price Range: $184 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shaftesbury Suites London Marble Arch 3*
Number of rooms: 15
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Also Known As:
Shaftesbury Suites London Marble Arch Hotel London
Shaftesbury Suites London Marble Arch England

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